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Rick Hendrick Buick GMC

(1,326 reviews)
Visit Rick Hendrick Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–10:30pm 7:00am–7:00pm
Friday 9:00am–10:30pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 309-4396 (866) 309-4396
Used (866) 569-6866 (866) 569-6866
Service (866) 569-8097 (866) 569-8097

Reviews

(1,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Buick GMC from DealerRater.

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Outstanding salesman very knowledgeable very experienced

Outstanding salesman very knowledgeable very experienced great attitude willing to work with me helped me out with price and cleaning truck up for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Franklin Hamlin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

Great customer service , friendly staff.

Great customer service , friendly staff. Clean restrooms, good prices on trucks and suvs , I like the variety of colors and the options are great . Great dealership over alll

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gmc Buick, we're glad to hear you enjoyed your visit.

Alex was a great sales man.

Alex was a great sales man. He answered all my questions. Got me what I needed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Please don't hesitate to reach out if there's anything additional we can do for you.

Rick Hendrick GMC is good .

Rick Hendrick GMC is good . I need 25 words. Good, good, good, good, good, good, good, good, good, good, good, good., good, good, good, good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Erik, thank you; we appreciate your feedback!

I had a great experience purchasing my new Yukon with

I had a great experience purchasing my new Yukon with Ben. He took care of me from start to finish. Helped me find the perfect vehicle for me and my family. It was a long day but he stayed 3 hours after he was off to help me complete the process . He even went and filled my new truck up with gas out of his own pocket because the other managers were gone so he didn’t have a company card to use. Excellent overall experience! Go see Ben! He will get it done .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Miguel Phillips, we are glad we could help!

Benjamin was a great sales person, he did a fantastic job

Benjamin was a great sales person, he did a fantastic job with me today. We look at a couple options, and found the perfect vehicle for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Benjamin Hebert, thank you; we appreciate your feedback!

Quick and Easy on a Saturday afternoon .

Quick and Easy on a Saturday afternoon .I was in and out in less than an hour for an oil change and tire rotation for my Yukon Denali.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nathan Williams, we are so pleased you enjoyed your visit to Rick Hendrick Buick GMC!

Very patient, nice and professional, definitely recommend

Very patient, nice and professional, definitely recommend buying a truck from this guy ! Ben Clark

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Noe Ortiz, thank you; we appreciate your feedback!

Benjamin was a great sales person.

Benjamin was a great sales person. He found the vehicle I was happy with. Amazing Experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Misael Ortiz, we appreciate you taking the time to leave us this feedback.

I was greeted cordially upon arrival by the service

I was greeted cordially upon arrival by the service associate. He advised me that the wait time was possibly 2 hours due to absent technicians. I told him that my visit was for an oil change and tire rotation and could he please be sure that my tires meet the recommended number of 35 because they never do. I thanked him for to time uupdate. My visit was documented with recordings and updates. I was out in an hour exactly. However, all of my tires were below 35 at 30 & 31 and my air filter life is at 15%. This was disappointing because of the far distance and the work not being done as promised for a visit which started off positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kimberly, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Michael Dinardi 770-497-5900 at your convenience. Thank you!