Reviews
Mercer
Tavian Coleman was very good at meeting our needs on buying a car that we needed, he did a very good job and would recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercer Crowe, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Buick GMC! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC
My wonderful experience at Rick Hendrick's Duluth
I went to Rick Hendricks Chevy in Duluth I had a sales guy by the name of Ricardo Anthony. I am so very happy that he was my sales person he really worked hard to help me get the best deal for me. He has a very claim demeanor but hard working deal maker. If you every go there see him . Thanks Ricardo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tonette J Happy Satisfied Customer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Andrew made the experience quick and comfortable
I was really dreading the process but Andrew wasn’t the “classic car salesman”. And that’s a good thing. They got me a great deal and worked with me to get me in the perfect car. Ask for Andrew today. You won’t be dissatisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Tavien Coleman
He?s amazing! Found the perfect car for me!! I was really picky and he was patient with me the entire time!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shanna Crider! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC
Awesome Experience
This was my first time purchasing a vehicle and Luis made the experience go so smoothly. I never felt pressured to purchase and was well informed about my purchase. Was a much easier purchasing experience than expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Josh Fair! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Minor service issue with 2019 Canyon Denali
Excellent experience. The buying process was relatively simple and straight forward. I have had a minor service issue which was addressed quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl David Bockman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
Always a Good Experience!
I purchased my new Buick Encore at Rick Hendrick. I was pleasantly surprised by Lauren, a friendly no pressure salesperson, who made my buying experience as painless as possible. Corey Wright is my service advisor, and when I brought my car in for a question he greeted me by name even though he had never met me, and was patient with me while making my wait a minimum. Great guy! I don't generally like dealerships, but Rick Hendrick Buick is an exception!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sharonhg, thank you for taking the time to leave a review for us at Rick Hendrick Buick GMC. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
Took car in for problems w/ infotainment center and rear ac
Even though I had to leave the car for 2 days, Corey Wright, arranged for a loaner vehicle. He made sure everything was done correctly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jjjjj123, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Buick GMC! If you have any further questions, please don't hesitate to reach out!
Exceptional Service
I service completed on my Buick Regal at Rick Hendrick Buick and I was very pleased with the service. They are very courteous and professional. They listened to my concerns and addressed them accordingly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Estella L Love, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Buick GMC
New truck
My experience buying my vehicle was good I definitely would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose Geronimo, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!