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Fletcher Jones Motorcars of Fremont

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Fletcher Jones Motorcars of Fremont Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2004

Fletcher Jones Motorcars of Fremont is proud to serve Fremont with quality Mercedes-Benz vehicles. With models such as t

...

he CLA,C-Class,E-Class,SLK,GL-Class and many more, we have something for every taste and need. Fletcher Jones Motorcars of Fremont is not just your Mercedes-Benz dealership in Fremont, we also provide a full line of services dedicated to our San Jose, Milpitas and Union City, California customers. From Mercedes-Benz car repairs performed by expert mechanics, to OEM Mercedes-Benz auto parts, to car loans, Fletcher Jones of Fremont is the smart choice for your automotive needs!

"Through the pursuit of excellence, our mission is to deliver a world class ownership experience."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
664 lifetime reviews. Includes reviews of Fletcher Jones Motorcars of Fremont from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    Walked in to test drive the car and drove it back in 2 hours. Marvin is a very nice guy. No need of hard bargaining. Marvin helped a lot. Very happy with... my purchase.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hello , We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That bein...g said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager


    Worked with:
    Marvin Ledesma

    Internet & Portfolio Manager

    (5.0) 132 reviews

  • 4.6 out of 5
    November 7, 2018

    the car is not clean enough before handing over and the second key was missing by dealer. only one key, No back up. finally, Marvin arranged to delivery... in one day. Wonderful service. I am happy with him and give back 5 stars. thanks

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hi Anh, I am happy to know Marvin has been in contact with you and resolved your concerns and was able to get the second key to you. Congratulations o...n your new vehicle, we are thrilled to having you as part of our Fletcher Jones Family and forward to working with you for many years to come. If I can ever be of assistance, please feel free to contact me directly at 949-718-6532. Happy Motoring, Kimberlee Camargo Fletcher Jones Management West


    Worked with:
    Marvin Ledesma

    Internet & Portfolio Manager

    (5.0) 132 reviews

  • January 2, 2017

    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a new car... from Fletcher Jones Motorcars of Fremont. They were professional, knowledgeable, and very sensitive to my needs. I would recommend them to family and friends. Oh, did I mention friendly with appealing lighthearted humor? "The Best"!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided the... Fletcher Jones Difference with our team. We absolutely look forward to working with you again and thank you for your recommendations! -Dody Abshir, Director of Internet Sales.

  • 5.0 out of 5
    November 2, 2018

    Thank you Charlotte and Fletcher Jones for making my purchase of a CPO 2015 Mercedes ML350 a breeze. The car is super clean and exceeded my expectations.... Charlotte took very good care of me and saw that some minor imperfections with the car were corrected.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mick, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That ...being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Charlotte. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates


    Worked with:
    Shaun Graef

    Finance Manager

    NOT RATED

    Charlotte Riles

    Lease Retention Manager

    NOT RATED

  • 5.0 out of 5
    September 30, 2018

    Most easiest and quickest car shopping experience ever. Thanks Hamed and Fletchers Jones team for finding the perfect car that I've been looking for!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Hamed!Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager


    Worked with:
    Hamed Eshpari

    Sales & Leasing Consultant

    (4.5) 13 reviews

  • 5.0 out of 5
    September 30, 2018

    I just bought my second car from Fletcher-Jones and had my previous one for all maintenance at the dealership. This is an outstanding and truly exceptional... dealership. From sales through service and finance, everybody is extremely customer friendly and professional. I highly recommend this dealership to all my friends. They make me feel like the most special customer at every interaction. Glenn has sold me the first and second car, I hope to buy again from him next time.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to reach out to us! It is a pleasure to hear that Glenn continues to exceed your expectations and provide you wi...th the upmost care. We wish you many miles of enjoyment in your new Mercedes-Benz! Best Regards, Mike Bates General Manager


    Worked with:
    Glenn Hartzheim

    Internet & Fleet Manager

    NOT RATED

  • 5.0 out of 5
    September 30, 2018

    I really love the car and the awesome sales department guys. No pressure at all from The saleman they let the car sell them self. Great team at Fletcher... Jones MB

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager


    Worked with:
    Hamed Eshpari

    Sales & Leasing Consultant

    (4.5) 13 reviews

    Charlotte Riles

    Lease Retention Manager

    NOT RATED

  • 5.0 out of 5
    September 30, 2018

    Awesome sales team!!! Special Thanks to Hamed and Charlotte they were more then excellent!! They work with my needs from the beginning to the end thanks... again guys...

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charlotte, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. Tha...t being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Fletcher Jones Motorcars of Fremont. Your recommendations are truly a gift! Best Regards, Mike Bates General Manager


    Worked with:
    Hamed Eshpari

    Sales & Leasing Consultant

    (4.5) 13 reviews

  • 5.0 out of 5
    September 26, 2018

    Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. Absolutely... amazing person. My wife and I truly appreciate everything he has done to make our services a pleasant experience. Would highly recommend him.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hello, Thank you so much for your loyalty toward Fletcher Jones Motorcars of Fremont and for taking the time to share your valuable feedback. It is g...reat to hear that Ron continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Mike Bates General Manager


    Worked with:
    Ron Reyes

    Service Advisor

    (5.0) 23 reviews

  • 4.6 out of 5
    September 25, 2018

    I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at every... point. He is a good communicator, and always makes me feel at ease with constant updates on where they are with the car. Always provides helpful advice when there are a lot of issues that need fixing vs the budget, making sure I prioritize as appropriate. I can???t think of anywhere else I would rather have chosen that Fletcher Jones because of the exceptional work they do, and having an exceptional adviser like Moe.

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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Fletcher Jones Motorcars of Fremont

    Hello Steve, I want to take the time to thank you for your great feedback about our store and working with Moe. We appreciate your kind words and loo...k forward to working with you in the future and taking care of your car servicing needs. Sincerely, Tamara LeForbes Fletcher Jones Management

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