Fletcher Jones Motorcars of Fremont

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 11:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Inventory

Reviews

4.9
585 lifetime reviews. Includes reviews of Fletcher Jones Motorcars of Fremont from DealerRater.com
  • Lease with option to buy

    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a ...

    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided...


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    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a new car from Fletcher Jones Motorcars of Fremont. They were professional, knowledgeable, and very sensitive to my needs. I would recommend them to family and friends. Oh, did I mention friendly with appealing lighthearted humor? "The Best"!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference with our team. We absolutely look forward to working with you again and thank you for your recommendations! -Dody Abshir, Director of Internet Sales.


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  • 2018 S560
    October 27, 2017

    Had an excellent experience purchasing my 2018 S560 from Fletcher Jones! Found the car I was looking for and delivered sooner than expected! Goo...

    Fletcher Jones Motorcars of Fremont

    Hi John, Thank you so much for giving us your feedback. Our guests' satisfaction is our top priority here at Fletcher Jones Motorcars of Fremont...


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    Had an excellent experience purchasing my 2018 S560 from Fletcher Jones! Found the car I was looking for and delivered sooner than expected! Good pricing too. No haggling. Marvin was very helpful and very responsive! Helped me negotiated the price I was happy with. Made the whole experience enjoyable!

    Does recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Hi John, Thank you so much for giving us your feedback. Our guests' satisfaction is our top priority here at Fletcher Jones Motorcars of Fremont. We are glad that Marvin was so helpful to you in your search for the perfect vehicle. Congratulations on your new 2018 Mercedes-Benz S 560! -Samir Karimi, Sales Manager


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  • Worst Shopping Experience Ever
    September 8, 2017

    I went to Fremont Auto Mall- Mercedes Benz, this Monday, Labor's Day. And I was totally shocked, not by all the high-end Mercedes cars, but by t...

    Fletcher Jones Motorcars of Fremont

    Dear KeAiDuo, I was concerned after reading about your experience during your recent visit to our dealership and saddened to know you left feelin...


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    I went to Fremont Auto Mall- Mercedes Benz, this Monday, Labor's Day. And I was totally shocked, not by all the high-end Mercedes cars, but by the awful customer service skills of Hamed Eshpari. I believe most of the dealers will welcome their customers to go inside of the store, and talk about what are the right cars for customers and then go for a test drive. However, Hamed Eshpari just drove me to another parking lot without discussing more details or telling me where we going until I asked. My friend and I just feel like he was very impatient and rushing through everything. That was only a start of my terrible experience at Fremont- Mercedes Benz. After we came back, I want to have him printed all the options of the car for me, so that I can decide which ones I want. The first time I asked him, he said ???I can just tell you all the options you can choose.??? But how can you expect a first time customer to remember all those more than 10 options of one car? So I asked him for the second time. He became more impatient and said ???I already told you all the options.??? And he still did not print that out for me. I just wonder how hard it is to print a paper for a customer? Then I gave up on getting a piece of paper from Hamed Eshpari. I wished he could tell me more about the car, since I expected the Mercedes Benz sales person to be professional and experienced. It turned out I was wrong. He did not give me more insights of the car, but keep asking me how do I want to pay? I felt like that I have been forced to give an answer to his unreasonable question. How can he be a good sales person if he made his customer feel uncomfortable? Last, he printed out several payment methods to me. I asked him if he can delete some options on the car, and he said, impatiently, ???Ok, that is only 200 bucks.??? Besides that, he also said something arrogant, like ???Do you like Mercedes Benz???? and ???What other cars could be better than Mercedes???? Until then, I was so irritated by him, and walked out your store.

    Does not recommend this dealer
    Fletcher Jones Motorcars of Fremont

    Dear KeAiDuo, I was concerned after reading about your experience during your recent visit to our dealership and saddened to know you left feeling this way. We always want to ensure our guests feel comfortable at all times and are provided with all the necessary information to help make a purchase decision. We would like the opportunity to turn your experience around, and set up an appointment with our manager to discuss the best options for your dream car. If time permits, please feel free to contact me directly at (510) 279-7076. I look forward to speaking to you. Sincerely, Beate Landa


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2004

Fletcher Jones Motorcars of Fremont is proud to serve Fremont with quality Mercedes-Benz vehicles. With models such as the CLA,C-Class,E-Class,SLK,GL-Class and many more, we have something for every taste and need. Fletcher Jones Motorcars of Fremont is not just your Mercedes-Benz dealership in Fremont, we also provide a full line of services dedicated to our San Jose, Milpitas and Union City, California customers. From Mercedes-Benz car repairs performed by expert mechanics, to OEM Mercedes-Benz auto parts, to car loans, Fletcher Jones of Fremont is the smart choice for your automotive needs!

"Through the pursuit of excellence, our mission is to deliver a world class ownership experience."