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I guarantee you will leave happy!","emailTxt":"ttalampas@fjfremont.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/b929503105fe.jpg","drDealerId":26732,"dealerEmpStartDtUtc":"1322697600","industryStartDtUtc":"1164931200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":118803,"personPtyId":38469307,"firstName":"Marvin","lastName":"Ledesma","titleText":"Internet & Portfolio Sales Manager","shortBioText":"","emailTxt":"mledesma@fjfremont.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":183,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/a8080c29ea3e.jpg","drDealerId":26732,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":156006,"firstName":"Ron","lastName":"Reyes","titleText":"Service Advisor","emailTxt":"rreyes@fjfremont.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/620c56f93ccd.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":614022,"firstName":"Obaid","lastName":"Nabizadah","titleText":"Finance Manager","shortBioText":"","emailTxt":"onabizadah@fjfremont.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/c74616b35c21.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":585267,"firstName":"Amin","lastName":"Siddiq","titleText":"Sales Manager","shortBioText":"I have been in the auto industry since 2003. I have a passion for cars and have the privilege of working for Fletcher Jones Mercedes.","emailTxt":"amin.siddiq@mbfremont.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/ef0d606ec976.jpg","drDealerId":26732,"industryStartDtUtc":"1154390400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":349250,"firstName":"Luis","lastName":"Rodriguez","titleText":"Certified Sales Professional","shortBioText":"","emailTxt":"LRodriguez@mbfremont.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/25bf8f1c502d.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":557981,"firstName":"Michael","lastName":"Karimi","titleText":"Internet Sales Manager","shortBioText":"Speak English, Hindi, Persian and Russian languages. Was born and race in Russia. 5 and half years in the states. Love to make a car buying experience easy and fun. First complete year in sales and top sales of 2018 at our dealership. Never had a bad survey. I love watch basketball, soccer and on my spare time spending the time with the family.","emailTxt":"mohammed.karimi@mbfremont.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/e4317f5b526d.jpg","drDealerId":26732,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":557959,"personPtyId":53431493,"firstName":"Luis","lastName":"Rodriguez","titleText":"Sales","emailTxt":"Lrodriguez@fjfremont.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/0bd125ee400b.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":213389,"firstName":"Shaun","lastName":"Graef","titleText":"Finance Manager","emailTxt":"sgraef@fjfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/b5571a20-b9ea-4e7d-8a23-0d1f9621eb0e.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":118597,"firstName":"Charlotte","lastName":"Riles","titleText":"Lease Retention Manager","shortBioText":"Charlotte is proud to be Master Certified by Mercedes-Benz.","emailTxt":"criles@fjfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/25560723-5c4a-4768-87cd-717c50a570e0.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":224166,"firstName":"Sang","lastName":"So","titleText":"General Sales Manager","shortBioText":"","emailTxt":"sso@fjfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/3c7d8baf3652.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":118469,"personPtyId":38469204,"firstName":"Dave","lastName":"Biasatti","titleText":"Service Manager","emailTxt":"dbiasatti@fjfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/f3a83f7167a2.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":557974,"firstName":"David","lastName":"Wang","titleText":"Sales","emailTxt":"daved.wang@mbfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/d96bd7ee3b48.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":629330,"firstName":"Flora","lastName":"On","titleText":"Finance Manager","emailTxt":"Flora.On@mbfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":616323,"firstName":"Robert","lastName":"Evans","titleText":"Finance Director","emailTxt":"Robert.Evans@mbfremont.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26732/employees/d4ae75e5dc4e.jpg","drDealerId":26732,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":603098,"firstName":"Ike","lastName":"Khan","titleText":"Used Car Manager","shortBioText":"I am currently a Pre-Owned Manager at Fletcher Jones Motorcars of Fremont, California.\r\n\r\nI started my career as a Sales associate at Autowest Hyundai in 1998 where I excelled via my dedication and hard work.\r\n\r\nWithin the same Group, I then moved on to Autowest Dodge where I took on the role of a negotiator/closer and facilitated around 80-100 transactions per month. My career then progressed to Fremont Toyota where I became a Sales Manager and within a couple of Years evolved to a GSM.\r\n\r\nI got transferred to Acura of Fremont as Director of Pre-owned cars where I enjoyed a 4 Years tenure.\r\n\r\nMy interests range from travel &food. 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Fletcher Jones Motorcars of Fremont

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Fletcher Jones Motorcars of Fremont Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2004

Fletcher Jones Motorcars of Fremont is proud to serve Fremont with quality Mercedes-Benz vehicles. With models such as t

...

he CLA,C-Class,E-Class,SLK,GL-Class and many more, we have something for every taste and need. Fletcher Jones Motorcars of Fremont is not just your Mercedes-Benz dealership in Fremont, we also provide a full line of services dedicated to our San Jose, Milpitas and Union City, California customers. From Mercedes-Benz car repairs performed by expert mechanics, to OEM Mercedes-Benz auto parts, to car loans, Fletcher Jones of Fremont is the smart choice for your automotive needs!

"Through the pursuit of excellence, our mission is to deliver a world class ownership experience."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
937 lifetime reviews. Includes reviews of Fletcher Jones Motorcars of Fremont from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 11, 2020

    First time buying a car. We got the Porsche macan S. Great Excellent service! Thank you so much Tito! Will be back in the future for my next car !

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,We appreciate the opportunity to work with you during your recent vehicle search. It is wonderful to know of the great efforts Tito put forth th...rough out your sales experience. Congratulations on you purchase! Enjoy! Best,Your Friends and Family at Fletcher Jones Motorcars of Fremont


    Worked with:
    Tito Talampas

    Master Certified Sales Professional

    (5.0) 49 reviews

  • 5.0 out of 5
    August 8, 2020

    Marvin always take care good of me for the last 10years, this is my 5th cars from him, he is very patient. Very happy with his service.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jennifer,Thank you for your kind sediments and for the 5 star rating! Customer service is very important to us. Our team was thrilled to read ...that Marvin has provided you with an excellent service with his great patience and following through! We are grateful for your 10 years of continued loyalty to Fletcher Jones and we look forward to serving you for many years to come! Congratulations on your 5th Mercedes! Enjoy!With Gratitude,Your Friends and Family at Fletcher Jones Motorcars of Fremont


    Worked with:
    Marvin Ledesma

    Internet & Portfolio Sales Manager

    (5.0) 183 reviews

  • January 2, 2017

    Great clean, nicely displayed vehicles, with patient, courteous service. I was very pleased with the salesmanship and overall service in buying a new car... from Fletcher Jones Motorcars of Fremont. They were professional, knowledgeable, and very sensitive to my needs. I would recommend them to family and friends. Oh, did I mention friendly with appealing lighthearted humor? "The Best"!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tracye, Congratulations on your new Mercedes-Benz! Thank you for sharing your feedback with us and I am so happy to hear that you were provided the... Fletcher Jones Difference with our team. We absolutely look forward to working with you again and thank you for your recommendations! -Dody Abshir, Director of Internet Sales.

  • 5.0 out of 5
    August 7, 2020

    There was Engine oil leakeage in few diffenent places, they were able to fix it. They were able to verify the reported problem and able to fix without... any issues.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,We are so pleased to hear about your recent service visit at Fletcher Jones Motorcars of Fremont! Keeping your vehicle performing at its best is... something we strive to deliver during every service. Our teams is thrilled to know your engine oil leak was quickly identified and resolved efficiently. Thank you for the opportunity to serve you, and your amazing recommendations! Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

  • 5.0 out of 5
    August 5, 2020

    I would like to thank Payam for his exceptional 5-star service, from the moment I was still sitting in my car all the way through completion of the service... and windshield repair. Absolutely outstanding.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,The team at Fletcher Jones Motorcars of Fremont appreciates your business and loyalty. Having confidence in your service advisor is something w...e work with great effort to provide for all of our guests. We are so pleased to know that Phayam provides you with phenomenal service and professionalism! Thank you for the 5 star rating and genuine recommendations!All the Best,Your Friends and Family at Fletcher Jones Motorcars of Fremont

  • 5.0 out of 5
    August 2, 2020

    For over a decade, Ive always been a satisfied customer. Good job you guys at Fletcher Motors

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Anita, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to another happy ...decade! Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

  • 5.0 out of 5
    August 1, 2020

    They do yearly service within 2 hours plus car cleaning. They even change my key battery! Amazing

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    Came in for service or repair
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    Dealer Response

    Hi Maji, Thank you for your 5 star rating! We are pleased to hear of the amazing and efficient service you were provided during your recent visit wit...h us! We are grateful to have earned your business and recommendations. Please feel welcome to contact us anytime! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

  • 5.0 out of 5
    July 31, 2020

    Ron Reyes provided exceptional customer service! I took my car for servicing it was a smooth transaction. He assured that I had to rent a car and was... on top of everything.

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    Shopped for a new car
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    Dealer Response

    Hi, Thank you for the 5 star rating! We are delighted to hear Ron provided you exceptional service. Our team looks forward to serving you again.Kind R...egards,Your Friends and Family at Fletcher Jones Motorcars of Fremont


    Worked with:
    Ron Reyes

    Service Advisor

    (5.0) 55 reviews

  • 5.0 out of 5
    July 30, 2020

    Ron is the best service advisor I ever had. been going to him for over 5 years now. thank you Ron!!

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    Dealer Response

    Hi Peter, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Ron. We look forward to seei...ng you at your next scheduled visit. Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

  • 5.0 out of 5
    July 30, 2020

    Marvin was fantastic. The vehicle I came to view was in process of being purchased, but that turned out to be a blessing. Marvin got me a better vehicle... and stayed where I wanted to payment wise. So appreciate his help!

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JenniferWe greatly appreciate your 5 star rating and kind review! Customer service is very important to us. Our team was pleased to read that Marv...in provided you with a fantastic car buying experience and that he took care of you from start to finish! We are grateful for your business and look forward to serving you for many more years! Congratulations on your new Mercedes! Enjoy!All the Best,Your Friends and Family at Fletcher Jones Motorcars of Fremont


    Worked with:
    Marvin Ledesma

    Internet & Portfolio Sales Manager

    (5.0) 183 reviews

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