Rick Case Honda

I will never deal with this dealership collision department ever again!!!!!!!!!! Lack so much business curtesy!

Brought car in for routine oil filter change. Turnout cars engine is burning oil and could just implode at any time. The dealer never mentioned a class action lawsuit against them for catastrophic engine failure which they lost . They’re doing an oil consumption test lasting over thousands of miles. Meantime I had to google this to know. So if the engines fails while on the freeway and someone dies , well ok the engine gets replaced. Hyundai doesn’t want to pay for these bad engines so the stall goes on. Meantime we live with this stress and won’t sell the car because don’t want to pass this risk on others. Don’t buy any Hyundais!!!

Por una simple batería , el carro estuvo 1 día y al final no resolvieron el problema. Page $ 30 por Uber y al regreso page otros $30 para pick up my car . Son unos irresponsables que no les importa el problema de la gente. Y lo peor es que sigo esperando la llamada por la bendita batería. Que deserción de Dealer.

Battery states 100 month warranty- Dealer would not honor the warranty directly written on the battery. Searched the web and found another dealer that would honor the warranty Dissatisfied and would not recommend for service.

My thanks and kudos to Mr. Brian Oliveros, Rick Case Honda, Davie, FL, service department. You explained to me in detail what was wrong, how to fix it, what would happened if I didn’t get it done. Great service, professional, knowledgeable and Customer service oriented.

Amazing customer service that had me in and out in no time . Very personal representative that assisted me . I wasn’t persuaded to purchase things that I didn’t intend to like I’ve experienced with other dealerships and representatives.

I recently needed some minor body work on the front side bumper area where a car had scraped it. The car came back just like new. All the employees that I interacted with were very nice and professional. No one tried to over sell me on things I didn’t need giving me more faith in their honesty. Very pleased with this experience. Highly recommend them based on my experience.

My express service was great with Rick Case Honda. The service attendant provided accurate and helpful information. The service team had me out in a timely manner as well.

Absolute worst. Fail on every level. John Cable - Zero stars Andrew DeJesus - Zero stars Lawrence Fossati - Zero stars Entire finance department - Zero stars

They had really good customer service and provided all the help possible with the best experts in the field helping with our issues. There were always people attentive and keeping us updated on the issues with our car.