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Meet Brent Lamb

Brent Lamb headshot
Parts Manager
(7 reviews)

Reviews

Superior customer service

The customer service is superior. Every person that you come in contact with is so kind and so helpful. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kimberly Foster, we are very happy to have provided you with such a positive experience!

I have been purchasing cars from Infiniti of Gwinnett for

I have been purchasing cars from Infiniti of Gwinnett for the last 10 years amazing customer support service will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Dlescota1, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have purchased 8 Infiniti’s from Infinit of Gwinnett ....

I have purchased 8 Infiniti’s from Infinit of Gwinnett . Each purchase experience has been extremely professional and complete with the utmost knowledge of the product. I would highly recommend the staff at Infiniti of Gwinnett .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback. We are thrilled to hear about vehicle purchasing experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs. --The INFINITI of Gwinnett Team

This dealership exceeded my expectations.

They listened and delivered the car I wanted all in one day. The customer service was exceptional. I will definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs.

New QX80

The sales team was great. Whole experience was Great. Richard was great. Bought a few parts for my new vehicle also. Great price on all parts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Fast friendly service!

Every vehicle maintenance I schedule gets done on time and past my expectations with the service and quality provided as a customer with a busy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much! It was our pleasure serving you and we hope to see you again!

Great Experience

I feel like the real opportunity to give perspective on a customer service experience is when things don't necessarily go as expected. Service visits are supposed to go smoothly so when they do, it's just business as usual. I had a small miscommunication (my fault) that was handled with ease and professionalism and it made the experience that much better. The ability to handle these hiccups with great service is what will keep me coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs.