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Speck Hyundai of Tri-Cities

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (239 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speck Hyundai of Tri-Cities from DealerRater.

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Excellent Service

All the staff very friendly and helpful, with the sale of the vehicle. Could have probably got a little more for the trade in value of my old vehicle. Not to sure about this statement, as I don't know the value of trade in vehicles. Overall great service and help from Michael Landon who went over and beyond to be of assistance. Thank you for the Tuscon. Dr Andre M Gouws.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love New Car, but....

I wrote it on the previous screen. Took too long to make the deal, got a little too less for my car, dealer pressured for Limited once he found out my husband liked it even tho it was MY car. Guys...you need to quit thinking women are stupid and don't know how to buy a CAR. Look at what year this is!!! I mean really. I brought more new cars then you are old. Ok that's my opinion, but men like to think, generally...that women can deal on buying a car. I was taught by my father....and he loved to buy new cars. Get in the right century.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Speck Hyundai

Treated me right, worked with my price needs and made me feel welcome. No pressure, informative and comfortable atmosphere. 25 words is a lot and not what I want to do.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy

Felt welcomed when we walked in the door. They knew what we wanted and worked to make sure we got it. Very easy to work with. Lots of smiles and handshakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

phonda's blue sonata sport 2016 love it..,,,,,,,,,,,,,,,,,,,,

your #1 car dealership.thank you for our amazing cars.you Rock.love my beautiful blue sonata sport 2016.................................................................................................................................................................... thank you for everything.i am enjoying my new your

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly

Everyone was very friendly and helpful. Salesman, Mike, did a great job and explained details very well. He got our questions answered promptly. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Friendly staff and not pushy they helped us pick the right car and explained all options were very satisfied with how are purchase went and will return in the future to buy another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast freindly

Got what I wanted in great time. Sales team was great and professional. Only took 2 hours to purchase. Got the color of car and was treated great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poor manager

We liked our sales person, he was friendly and helpful. We did not like the manager we dealt with when our sales person was not working. We will not return.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loyal Hyundai customer

The salesman Karl Budde was very professional and very friendly. He was a great help in getting the best price for our vehicle. The finance staff was also very professional in obtaining the financing that fit our budge. We were so happy with the dealership that we also bought another vehicle. They were very helpful in getting the right vehicle for our daughter. In total our family purchased three vehicles because of the staff at Speck Hyundai in Pasco, Washington.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.