Reviews
Sheehy Toyota is the only Toyota dealership that you
Sheehy Toyota is the only Toyota dealership that you should buy and service cars from. The service and staff are true professionals and believe in their products.
Sheehy Toyota is the only Toyota dealership that you
Sheehy Toyota is the only Toyota dealership that you should buy and service cars from. The service and staff are true professionals and believe in their products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5-star rating!!!!!!
Fantastic service from Diego.
Fantastic service from Diego. He looked hard to find my desired car for a couple of days until he found just the right one.
Fantastic service from Diego.
Fantastic service from Diego. He looked hard to find my desired car for a couple of days until he found just the right one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind feedback! We’re thrilled to hear about your positive experience with Diego. He truly goes above and beyond to help customers find exactly what they’re looking for, and we’re glad his efforts made such a difference for you. We appreciate you taking the time to share your thoughts!
I have had a wonderful experience at Sheehy Toyota in
I have had a wonderful experience at Sheehy Toyota in Fredericksburg, VA literally obtaining the truck of my dreams. I’m a diehard fan of Toyotas having just purchased my sixth Toyota. The saying that if you take care of your Toyota, it will take care of you is absolutely true! I can’t go without mentioning my appreciation for the generous trade-in offer on my 15-year-old Tundra with 279K miles on it. It proved to me again that Toyotas hold their value. I noticed quickly the camaraderie and continuity of communication at Sheehy Toyota. Everyone was on the same page and it made working amongst the departments seamless from ordering, tracking progress and then the final purchase. I wish all businesses used Sheehy Toyota’s training model. They definitely have it down to a science and it shows! I very much appreciated Lloyd’s expertise from the beginning of the build in November all the way to the fine tuning in February. Lloyd guided me in making good choices for this custom truck. He was spot-on point for point. The truck is perfect! Most importantly, none of this would have come to fruition if not for the dealership’s sales representative, Diego. I can’t say enough about his welcoming personality, perseverance and hard work put into this venture. Diego was able to customize a factory build for me that included every single package and modification I had my heart set on — for what is possibly my last vehicle I wanted to check off all the boxes. Diego treated me like family, and I feel that I made an irreplaceable friend who looked out for me over the three-month process. We communicated weekly and at times daily hammering out all the details. Diego was respectful, professional, knowledgeable, and always responsive with communication. I never left lost wondering about where the truck was in the building cycle. He was great about seeking out answers to my many questions and always got right back to me. Upon the truck’s arrival, Diego continued to find solutions for additional fine details so that I would be 100% happy when driving my truck home. The 1794 Edition turned out more incredible than I ever imagined! I am absolutely thrilled with the result. I hope Diego has a long tenure at Sheehy Toyota whether it be in sales or eventually management. Whatever Diego chooses to do in life, he will do well with his work ethic. People who work twice as hard will always go twice as far. Blessings!
I have had a wonderful experience at Sheehy Toyota in
I have had a wonderful experience at Sheehy Toyota in Fredericksburg, VA literally obtaining the truck of my dreams. I’m a diehard fan of Toyotas having just purchased my sixth Toyota. The saying that if you take care of your Toyota, it will take care of you is absolutely true! I can’t go without mentioning my appreciation for the generous trade-in offer on my 15-year-old Tundra with 279K miles on it. It proved to me again that Toyotas hold their value. I noticed quickly the camaraderie and continuity of communication at Sheehy Toyota. Everyone was on the same page and it made working amongst the departments seamless from ordering, tracking progress and then the final purchase. I wish all businesses used Sheehy Toyota’s training model. They definitely have it down to a science and it shows! I very much appreciated Lloyd’s expertise from the beginning of the build in November all the way to the fine tuning in February. Lloyd guided me in making good choices for this custom truck. He was spot-on point for point. The truck is perfect! Most importantly, none of this would have come to fruition if not for the dealership’s sales representative, Diego. I can’t say enough about his welcoming personality, perseverance and hard work put into this venture. Diego was able to customize a factory build for me that included every single package and modification I had my heart set on — for what is possibly my last vehicle I wanted to check off all the boxes. Diego treated me like family, and I feel that I made an irreplaceable friend who looked out for me over the three-month process. We communicated weekly and at times daily hammering out all the details. Diego was respectful, professional, knowledgeable, and always responsive with communication. I never left lost wondering about where the truck was in the building cycle. He was great about seeking out answers to my many questions and always got right back to me. Upon the truck’s arrival, Diego continued to find solutions for additional fine details so that I would be 100% happy when driving my truck home. The 1794 Edition turned out more incredible than I ever imagined! I am absolutely thrilled with the result. I hope Diego has a long tenure at Sheehy Toyota whether it be in sales or eventually management. Whatever Diego chooses to do in life, he will do well with his work ethic. People who work twice as hard will always go twice as far. Blessings!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Wow, thank you so much for such a detailed and thoughtful review! We’re absolutely thrilled to hear that your experience at Sheehy Toyota was nothing short of exceptional. We are grateful for your loyalty to the Toyota brand and for choosing us to help you find the truck of your dreams. It’s wonderful to know that Lloyd’s expertise and Diego’s dedication helped make the entire process seamless and personalized to your needs. We’ll be sure to pass along your kind words to both of them. We’re incredibly proud of our team and the way they work together to deliver a smooth, enjoyable experience for our customers. Thank you again for trusting us with such an important purchase. We’re so happy that you’re in the perfect truck, and we hope it continues to bring you many years of joy! Wishing you all the best, and we look forward to serving you again in the future!" This kind of response shows appreciation for the details in the review and highlights your commitment to customer satisfaction!
Andrei was great for us very pleased with service and car
Andrei was great for us very pleased with service and car (first Toyota was 1976 they have come a long way)
Andrei was great for us very pleased with service and car
Andrei was great for us very pleased with service and car (first Toyota was 1976 they have come a long way)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi! Thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We hope to see you soon!
Took my vehicle for oil change and left with a dent on my
Took my vehicle for oil change and left with a dent on my right side the dealer said it was already there and they don’t want to fix it. I will not recommend this dealer they don’t care about customer service
Took my vehicle for oil change and left with a dent on my
Took my vehicle for oil change and left with a dent on my right side the dealer said it was already there and they don’t want to fix it. I will not recommend this dealer they don’t care about customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience in buying a car.
Great experience in buying a car. William Harden was awesome. Answered alley questions and helped me through the process. Everyone at the dealership was friendly. I use them for servicing my car and they are great, also.
Great experience in buying a car.
Great experience in buying a car. William Harden was awesome. Answered alley questions and helped me through the process. Everyone at the dealership was friendly. I use them for servicing my car and they are great, also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! We hope to see you soon!
Called at 7am and had an appt for 12p that same day!
Called at 7am and had an appt for 12p that same day! So grateful! Worked with Andrew for my cars service and he was very nice and knowledgeable! Will use this place as my regular Toyota from now on!
Called at 7am and had an appt for 12p that same day!
Called at 7am and had an appt for 12p that same day! So grateful! Worked with Andrew for my cars service and he was very nice and knowledgeable! Will use this place as my regular Toyota from now on!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Theresa, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I don't frequently purchase vehicles, but this dealership
I don't frequently purchase vehicles, but this dealership is one of the best, if not the best, I have ever dealt with. They made me feel like they valued me as a customer and truly wanted to earn my business. Jim Glasner was particularly easy to work with and should be considered a role model for others working in sales.
I don't frequently purchase vehicles, but this dealership
I don't frequently purchase vehicles, but this dealership is one of the best, if not the best, I have ever dealt with. They made me feel like they valued me as a customer and truly wanted to earn my business. Jim Glasner was particularly easy to work with and should be considered a role model for others working in sales.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
kevinx023, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Friendly staff.
Friendly staff. Walked through the process explaining everything in detail. Did everything they said they would do.
Friendly staff.
Friendly staff. Walked through the process explaining everything in detail. Did everything they said they would do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
MrTibbs728, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
This dealership is everything a dealership should be.
This dealership is everything a dealership should be. I have been extremely happy with everything from my purchase to the service department.
This dealership is everything a dealership should be.
This dealership is everything a dealership should be. I have been extremely happy with everything from my purchase to the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1NYMom, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!