Reviews
Chris in the service department is the best!
Chris in the service department is the best! He is honest, reasonable and super kind. I won’t bring my car anywhere else when it needs work!
Chris in the service department is the best!
Chris in the service department is the best! He is honest, reasonable and super kind. I won’t bring my car anywhere else when it needs work!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that Chris in the service department has earned your trust and loyalty. His honesty, professionalism, and kindness truly make a difference, and we’re lucky to have him on our team. We appreciate you choosing us for your vehicle service needs — we’ll be here whenever you need us!
Exceptional attention and assistance from Mr.
Exceptional attention and assistance from Mr. Tristen Hensel. Looks like a lot of handprints on the truck body near engine compartment attesting little or no consideration of truck body protection while under service. Again, exceptional help from Mr Hensel. Good results from repairs.
Exceptional attention and assistance from Mr.
Exceptional attention and assistance from Mr. Tristen Hensel. Looks like a lot of handprints on the truck body near engine compartment attesting little or no consideration of truck body protection while under service. Again, exceptional help from Mr Hensel. Good results from repairs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear that Mr. Hensel provided exceptional service and that the repairs were completed to your satisfaction. However, we’re sorry to learn about the handprints and the lack of care near the engine compartment — that’s not the level of attention to detail we strive for. We appreciate you bringing it to our attention and will address it with our service team to ensure better protection of vehicle surfaces in the future. Your input helps us improve, and we hope to continue earning your trust.
I had a great experience purchasing my truck from Sheehy
I had a great experience purchasing my truck from Sheehy in Fredericksburg. They did all the paperwork electronically for me and got everything done. I didn’t wasn’t over 30 minutes and the two days I was there. It was great to walk in and pick up your keys and drive out with your vehicle. my salesman was Jim glasner he was great. He did everything he could to get us in and out of there quickly because we could not stay for an extended period of time because we care for my elderly mother congrats y’all thumbs up
I had a great experience purchasing my truck from Sheehy
I had a great experience purchasing my truck from Sheehy in Fredericksburg. They did all the paperwork electronically for me and got everything done. I didn’t wasn’t over 30 minutes and the two days I was there. It was great to walk in and pick up your keys and drive out with your vehicle. my salesman was Jim glasner he was great. He did everything he could to get us in and out of there quickly because we could not stay for an extended period of time because we care for my elderly mother congrats y’all thumbs up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that your truck-buying experience at Sheehy Fredericksburg was smooth and efficient. It's great to know that Jim Glasner provided you with excellent service and worked hard to accommodate your time constraints — we’ll be sure to pass along your compliments to him. We're glad everything went quickly and seamlessly, and we truly appreciate your trust in us. Enjoy your new truck and thank you again for choosing Sheehy!
Excellent dealership.
Excellent dealership. Edwin in the service department is magnificent! The truth is- everyone in the service department is incredible. My car is always taken care of in a timely and professional manner. I LOVE doing business here! In fact- I know longer think of it as doing business, it is like friends helping a friend!❤️.
Excellent dealership.
Excellent dealership. Edwin in the service department is magnificent! The truth is- everyone in the service department is incredible. My car is always taken care of in a timely and professional manner. I LOVE doing business here! In fact- I know longer think of it as doing business, it is like friends helping a friend!❤️.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We're truly honored to have your trust and loyalty. Edwin and the entire service team will be thrilled to hear your feedback—it means the world to us. We're so happy to hear that coming here feels like visiting friends, because that's exactly the kind of experience we strive to provide. We look forward to taking care of you and your car for many miles to come! ❤️
Super easy and efficient.
Super easy and efficient. Made an appointment via the Toyota app. Received a video assessment of my car’s status at the end. Will return.
Super easy and efficient.
Super easy and efficient. Made an appointment via the Toyota app. Received a video assessment of my car’s status at the end. Will return.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks very much for the 5-star review! We greatly appreciate it!
Wonderful service !
Wonderful service ! Wonderful staff !! Very clean waiting room ! Timely manner for repairs ! Friendly staff ! Need more cars to sell !!!!
Wonderful service !
Wonderful service ! Wonderful staff !! Very clean waiting room ! Timely manner for repairs ! Friendly staff ! Need more cars to sell !!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star review, and we are always happy to hear that our team here at Sheehy Toyota of Fredericksburg are providing exceptional service!
Great Dealership.
Great Dealership. Never had a problem. Great, Great, Great, Great, Great, great, great, great, great
Great Dealership.
Great Dealership. Never had a problem. Great, Great, Great, Great, Great, great, great, great, great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and are happy to make your experience here at Sheehy Toyota of Fredericksburg the best with each and every visit! Thanks for the 5-star rating!
Mr. Baber, Chis, and Joe are easy to work with and that
Mr. Baber, Chis, and Joe are easy to work with and that causes a person to want to do business with Sheehy Toyota! v/r Mr. Clark
Mr. Baber, Chis, and Joe are easy to work with and that
Mr. Baber, Chis, and Joe are easy to work with and that causes a person to want to do business with Sheehy Toyota! v/r Mr. Clark
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Mr. Clark! We're so glad to hear that Mr. Baber, Chis, and Joe made your experience with Sheehy Toyota smooth and enjoyable. We always strive to provide great service, and it's wonderful to know that it made a positive impression. We look forward to doing business with you again
My son bought an Rx350 from a used car dealership just a
My son bought an Rx350 from a used car dealership just a few miles from Sheehy Toyota. Before we drove back up 95 to Maryland I wanted to have a few things serviced and have the car thoroughly inspected. I spoke with Andrew, a service advisor a few times before picking the car up and explained the situation. He was able to squeeze us in on a Friday afternoon, which was great as we originally were going to leave the car drive back to Maryland and drive back on Sat, thanks to Andrew he saved us from a lot of extra driving, which we really appreciated. Andrew provided an honest assessment of the car and at no time did I feel as though we were getting the runaround. The video inspection provided by the tech was a GREAT, GREAT touch. Andrew truly gave me faith again regarding car dealerships. If I lived closer I wouldn’t hesitate encouraging my son to take it to Sheehy Toyota and of course ask for Andrew. Thanks again Andrew for everything my son is really enjoying his new car!
My son bought an Rx350 from a used car dealership just a
My son bought an Rx350 from a used car dealership just a few miles from Sheehy Toyota. Before we drove back up 95 to Maryland I wanted to have a few things serviced and have the car thoroughly inspected. I spoke with Andrew, a service advisor a few times before picking the car up and explained the situation. He was able to squeeze us in on a Friday afternoon, which was great as we originally were going to leave the car drive back to Maryland and drive back on Sat, thanks to Andrew he saved us from a lot of extra driving, which we really appreciated. Andrew provided an honest assessment of the car and at no time did I feel as though we were getting the runaround. The video inspection provided by the tech was a GREAT, GREAT touch. Andrew truly gave me faith again regarding car dealerships. If I lived closer I wouldn’t hesitate encouraging my son to take it to Sheehy Toyota and of course ask for Andrew. Thanks again Andrew for everything my son is really enjoying his new car!
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It sounds like you had a fantastic experience at Sheehy Toyota, thanks to Andrew's excellent customer service! It's great to hear that he was able to fit you in at the last minute and that the inspection and honest assessment gave you peace of mind before hitting the road. The video inspection is a nice, modern touch that really helps build trust, especially when you're purchasing a used vehicle. I'm sure your son is enjoying his new ride, and it's reassuring to know that you'd recommend Andrew and Sheehy Toyota to others. If you need any further help or have any other questions, feel free to ask!
Friendly staff that are very helpful.
Friendly staff that are very helpful. Greet you when you enter the building. Thank you you
Friendly staff that are very helpful.
Friendly staff that are very helpful. Greet you when you enter the building. Thank you you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our friendly and helpful staff. We always strive to make everyone feel welcome. Have a great day!