Don Franklin Chevy Buick and GMC

Rectangle 48
Sales 8:00 AM - 7:30 PM
Service 7:30 AM - 6:00 PM

Don Franklin Chevy Buick and GMC Hours

Sales

Monday

8:00 AM - 7:30 PM

Tuesday

8:00 AM - 7:30 PM

Wednesday

8:00 AM - 7:30 PM

Thursday

8:00 AM - 7:30 PM

Friday

8:00 AM - 7:30 PM

Saturday

8:00 AM - 6:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

As a local London, KY and Somerset, KY Chevrolet Buick GMC dealer, we offer all of our great customers a huge selection

...

of both new and used Chevrolet Buick GMC vehicles. Don Franklin Chevrolet Buick GMC takes pride in the vehicle you drive, the service we offer to customers, and of course, the products we sell.

"Respect and Trust Come Standard With Us!"

Service

Oil, Filter Change

$39.95

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

$99.54 and up*

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
108 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 2, 2018

    Took 2015 GMC Sierra to dealership due to battery not charging. Technician said nothing wrong with battery. One week later another dealership replaced... bad battery.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2018

    they will not be beaten on prices! great selection, see salesman "bill jones"be prepared to drive away in your new or used vehicle. they really help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2018

    chris was very good did what he said and said what he did...Thanks for a quick and easy transaction will shop here in the future first...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 28, 2017

    I called day before i went to look at a vehicle went next day to look at it. They didn't even let me see the one that i wanted. They had me test drive... another vehicle that i had told them no they have problems. Ended up leaving. I'll go somewhere else to find a vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    Great friendly service department. Service performed quickly. Highly recommend this dealership. They treat you like family. Service is top notch.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    Don Franklin was one of the best experiences I have ever had at a dealership and I will be a customer for life.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2017

    My sales staff, Alan and Joe were very helpful in reaching a successful lease of my vehicle. They did a excellent job.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2017

    They made things happen when they didn't have to do so! Good bunch of people! They went out of their way to help!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 30, 2017

    This was one of the WORST almost buying experiences of my life. We called in for a Buick Enclave...worked out financing, got a babysitter (4 hour drive),... and were ready to go. They even ran a credit card for $500 to hold the vehicle. THEN, out of the blue, I get a call saying that "DON HIMSELF" didn't want to sell that year Enclave because he felt he was loosing money on them. We still are waiting on the $500 back on the credit card, we have had 6 hard inquiries on our credit which dropped it 30 points, and we are out of luck I guess. Now we have to wait 30-45 days for the credit inquiries to drop off so we can try again (WITH SOMEONE ELSE) to get a decent rate. Really crappy of them to go through the whole process with us and not be aware of the situation. Why would you even post them in the first place. PS - they STILL have 2 posted online that they will NOT sell to you. All we got was a "Feel bad, but nothing I can do" after it was all said and done. We never even got a call from management to discuss their screw up.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2017

    Chris Mills was an excellent salesman. He called when he said he would , I can't say that about other salesmen at the somerset location. And was upfront... about everything. The only downfall I would have is the wait time to finalize paperwork. Needs more than 1 person working on that side of things. This is our first time purchasing a vehicle with this group and was very impressed

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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