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Don Franklin Chevy Buick and GMC

4.4
(152 reviews)
Visit Don Franklin Chevy Buick and GMC
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (606) 687-5043 (606) 687-5043
Used (606) 687-5077 (606) 687-5077
Service (606) 687-5163 (606) 687-5163

Inventory

See all 271 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2010.
As a local London KY and Somerset KY Chevrolet Buick GMC dealer we offer all of our great customers a huge selection of both new and used Chevrolet Buick GMC vehicles. Don Franklin Chevrolet Buick GMC takes pride in the vehicle you drive the service we offer to customers and of course the products we sell.
Respect and Trust Come Standard With Us!

Service center

Phone number (606) 687-5163

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.4
(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Everyone was very nice, friendly, and helpful during my

Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!

5.0

Everyone was very nice, friendly, and helpful during my

Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

very friendly, prompt and a job well done.

very friendly, prompt and a job well done. I had a much shorter waiting time than I expected. I was very pleased.

5.0

very friendly, prompt and a job well done.

very friendly, prompt and a job well done. I had a much shorter waiting time than I expected. I was very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Everyone at Don Franklin makes you feel as though they

Everyone at Don Franklin makes you feel as though they truly care for your concerns and treats you like family!

5.0

Everyone at Don Franklin makes you feel as though they

Everyone at Don Franklin makes you feel as though they truly care for your concerns and treats you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Joey Robinson was my salesman he is excellent very

Joey Robinson was my salesman he is excellent very helpful with purchasing my pickup and delivery to New Jersey

5.0

Joey Robinson was my salesman he is excellent very

Joey Robinson was my salesman he is excellent very helpful with purchasing my pickup and delivery to New Jersey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Don Franklin Chevrolet, Buick, And GMC, INC.! We sincerely value your business and look forward to your next visit!

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5.0

Hard working team and great customer service!

Hard working team and great customer service! All members went above and beyond to make sure a deal was worked out to benefit all parties. Joey is an extraordinary salesman. I WILL be back for my next purchase.

5.0

Hard working team and great customer service!

Hard working team and great customer service! All members went above and beyond to make sure a deal was worked out to benefit all parties. Joey is an extraordinary salesman. I WILL be back for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

no pressure, great staff, above and beyond service would

no pressure, great staff, above and beyond service would refer to anyone needing a car

5.0

no pressure, great staff, above and beyond service would

no pressure, great staff, above and beyond service would refer to anyone needing a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

Service was quick convenient and excellent, just wish

Service was quick convenient and excellent, just wish they had bottle water like their other branch dealers do.

4.0

Service was quick convenient and excellent, just wish

Service was quick convenient and excellent, just wish they had bottle water like their other branch dealers do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Offered me 12500 for a car that books from 17 to 23500

Offered me 12500 for a car that books from 17 to 23500 from a carfax accident car has 47000 miles clean title and 10000 in mods can eat off engine bay car is immaculate worse experience ever .

1.0

Offered me 12500 for a car that books from 17 to 23500

Offered me 12500 for a car that books from 17 to 23500 from a carfax accident car has 47000 miles clean title and 10000 in mods can eat off engine bay car is immaculate worse experience ever .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Joey Robinson went above and beyond on our purchase, very

Joey Robinson went above and beyond on our purchase, very knowledgeable and was great working with him. We will be back in the future to purchase another vehicle from Joey!!!!!

5.0

Joey Robinson went above and beyond on our purchase, very

Joey Robinson went above and beyond on our purchase, very knowledgeable and was great working with him. We will be back in the future to purchase another vehicle from Joey!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

No pressure when choosing a vehicle.

No pressure when choosing a vehicle. Dealer was patient and answered questions as asked. Enjoyed our buying experience.

5.0

No pressure when choosing a vehicle.

No pressure when choosing a vehicle. Dealer was patient and answered questions as asked. Enjoyed our buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 152 reviews