Don Franklin Chevy Buick and GMC

(161 reviews)
345 S Highway 27, Somerset, KY 42501
Visit Don Franklin Chevy Buick and GMC
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (606) 687-5043 (606) 687-5043
Used (606) 687-5077 (606) 687-5077
Service (606) 687-5163 (606) 687-5163

Inventory

See all 291 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2010.
As a local London KY and Somerset KY Chevrolet Buick GMC dealer we offer all of our great customers a huge selection of both new and used Chevrolet Buick GMC vehicles. Don Franklin Chevrolet Buick GMC takes pride in the vehicle you drive the service we offer to customers and of course the products we sell.
Respect and Trust Come Standard With Us!

Photos & Videos

Service center

Phone number (606) 687-5163

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
See all service & repair info

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Franklin Chevy Buick and GMC from DealerRater.

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Appointment was made easily, comfortable waiting area,

April 29, 2025
By jackie.beatty on DealerRater

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Appointment was made easily, comfortable waiting area,

April 29, 2025
By jackie.beatty on DealerRater

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Still haven’t gotten the promised owners manual.

April 22, 2025
By John Chedester on DealerRater

Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.

Still haven’t gotten the promised owners manual.

April 22, 2025
By John Chedester on DealerRater

Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Sales man was very professional and took the time to

March 13, 2025
By BOBBY PATTON from Somerset,ky

Sales man was very professional and took the time to explain everything in detail. I was very satisfied. if and when I buy another new truck, I will go back to Don Franklin in Somerset, Kentucky.

Sales man was very professional and took the time to

March 13, 2025
By BOBBY PATTON from Somerset,ky

Sales man was very professional and took the time to explain everything in detail. I was very satisfied. if and when I buy another new truck, I will go back to Don Franklin in Somerset, Kentucky.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bobby, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Buying process was very straight foward and nice.

February 26, 2025
By DOORMASTER CORP. from Somerset, KY

Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.

Buying process was very straight foward and nice.

February 26, 2025
By DOORMASTER CORP. from Somerset, KY

Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Buying process was very straight foward and nice.

February 25, 2025
By Doormaster Corp on DealerRater

Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.

Buying process was very straight foward and nice.

February 25, 2025
By Doormaster Corp on DealerRater

Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Appointment made online, comfortable waiting area, prompt

February 24, 2025
By columbiacardfan on DealerRater

Appointment made online, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Appointment made online, comfortable waiting area, prompt

February 24, 2025
By columbiacardfan on DealerRater

Appointment made online, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service department!

August 17, 2024
By matthewpatterson1996 on DealerRater

Great service department! Took the time to answer all my questions. Great experience and the cost is a lot better than these quick oil change places. I will recommend them to all my family and friends.

Great service department!

August 17, 2024
By matthewpatterson1996 on DealerRater

Great service department! Took the time to answer all my questions. Great experience and the cost is a lot better than these quick oil change places. I will recommend them to all my family and friends.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They kept me up dated when my vechile going to be done

August 16, 2024
By Archie on DealerRater

They kept me up dated when my vechile going to be done plus it was done in a timely manner

They kept me up dated when my vechile going to be done

August 16, 2024
By Archie on DealerRater

They kept me up dated when my vechile going to be done plus it was done in a timely manner

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Don Franklin Somerset Chevy is the absolute best!

July 31, 2024
By RMO on DealerRater

Don Franklin Somerset Chevy is the absolute best!!! Professional, courteous, and top notch! We have dealt with this dealership for more than 12 years and have never be treated less than the best! We have purchased several cars from her and the employees of all departments have treated us like family from the start. No matter the questions of concerns, if any of them did not know the answer, they researched until they could help us out.

Don Franklin Somerset Chevy is the absolute best!

July 31, 2024
By RMO on DealerRater

Don Franklin Somerset Chevy is the absolute best!!! Professional, courteous, and top notch! We have dealt with this dealership for more than 12 years and have never be treated less than the best! We have purchased several cars from her and the employees of all departments have treated us like family from the start. No matter the questions of concerns, if any of them did not know the answer, they researched until they could help us out.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very nice, friendly, and helpful during my

June 13, 2024
By lindawells1938 on DealerRater

Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!

Everyone was very nice, friendly, and helpful during my

June 13, 2024
By lindawells1938 on DealerRater

Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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