Reviews
Appointment was made easily, comfortable waiting area,
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
Appointment was made easily, comfortable waiting area,
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Still haven’t gotten the promised owners manual.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
Still haven’t gotten the promised owners manual.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Sales man was very professional and took the time to
Sales man was very professional and took the time to explain everything in detail. I was very satisfied. if and when I buy another new truck, I will go back to Don Franklin in Somerset, Kentucky.
Sales man was very professional and took the time to
Sales man was very professional and took the time to explain everything in detail. I was very satisfied. if and when I buy another new truck, I will go back to Don Franklin in Somerset, Kentucky.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bobby, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buying process was very straight foward and nice.
Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.
Buying process was very straight foward and nice.
Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buying process was very straight foward and nice.
Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.
Buying process was very straight foward and nice.
Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Appointment made online, comfortable waiting area, prompt
Appointment made online, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
Appointment made online, comfortable waiting area, prompt
Appointment made online, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department!
Great service department! Took the time to answer all my questions. Great experience and the cost is a lot better than these quick oil change places. I will recommend them to all my family and friends.
Great service department!
Great service department! Took the time to answer all my questions. Great experience and the cost is a lot better than these quick oil change places. I will recommend them to all my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They kept me up dated when my vechile going to be done
They kept me up dated when my vechile going to be done plus it was done in a timely manner
They kept me up dated when my vechile going to be done
They kept me up dated when my vechile going to be done plus it was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don Franklin Somerset Chevy is the absolute best!
Don Franklin Somerset Chevy is the absolute best!!! Professional, courteous, and top notch! We have dealt with this dealership for more than 12 years and have never be treated less than the best! We have purchased several cars from her and the employees of all departments have treated us like family from the start. No matter the questions of concerns, if any of them did not know the answer, they researched until they could help us out.
Don Franklin Somerset Chevy is the absolute best!
Don Franklin Somerset Chevy is the absolute best!!! Professional, courteous, and top notch! We have dealt with this dealership for more than 12 years and have never be treated less than the best! We have purchased several cars from her and the employees of all departments have treated us like family from the start. No matter the questions of concerns, if any of them did not know the answer, they researched until they could help us out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very nice, friendly, and helpful during my
Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!
Everyone was very nice, friendly, and helpful during my
Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car