Reviews
I had a cooling system issue with my Escape and used the
I had a cooling system issue with my Escape and used the dealership?s online reservation system. Got a quick phone response the next morning and the team diagnosed my car quickly. New water pump installed under power train warranty. 48 hours from initial contact to service complete. Very happy!
I had a cooling system issue with my Escape and used the
I had a cooling system issue with my Escape and used the dealership?s online reservation system. Got a quick phone response the next morning and the team diagnosed my car quickly. New water pump installed under power train warranty. 48 hours from initial contact to service complete. Very happy!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great deal, no haggle.
Great deal, no haggle. Ty is an awesome sales guy to work with, best i have ever had and ive bought over 20 vehicles over the years.
Great deal, no haggle.
Great deal, no haggle. Ty is an awesome sales guy to work with, best i have ever had and ive bought over 20 vehicles over the years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. They went above and beyond to get my truck fixed and back to me all under warranty. Will definitely be using them again.
Excellent customer service.
Excellent customer service. They went above and beyond to get my truck fixed and back to me all under warranty. Will definitely be using them again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Josh was absolutely amazing during my oil change service.
Josh was absolutely amazing during my oil change service. It took a while due to the volume of cars, but he continuously gave us updates and checked in on us. My mom even left her phone and he was quick to call and make sure it was returned to us! Thanks again!
Josh was absolutely amazing during my oil change service.
Josh was absolutely amazing during my oil change service. It took a while due to the volume of cars, but he continuously gave us updates and checked in on us. My mom even left her phone and he was quick to call and make sure it was returned to us! Thanks again!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jonny kept me in the loop every step of the way and
Jonny kept me in the loop every step of the way and texted early every morning with an update
Jonny kept me in the loop every step of the way and
Jonny kept me in the loop every step of the way and texted early every morning with an update
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jonny was great, he kept me in the loop every step of the
Jonny was great, he kept me in the loop every step of the way and got it done in a timely manner. Texted me every morning with an update at 545am
Jonny was great, he kept me in the loop every step of the
Jonny was great, he kept me in the loop every step of the way and got it done in a timely manner. Texted me every morning with an update at 545am
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service!
Great customer service! My service tech did a great communicating with me throughout the entire process.
Great customer service!
Great customer service! My service tech did a great communicating with me throughout the entire process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
They're very nice people and very quick of what they do.
They're very nice people and very quick of what they do. It didn't take very long at all
They're very nice people and very quick of what they do.
They're very nice people and very quick of what they do. It didn't take very long at all
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Yes thank you
Highly recommend this dealership and Brandon.
Highly recommend this dealership and Brandon. Finance team has been great too - see Chase. My first purchase from them was a new Bronco Raptor and second purchase was a Roush F-250 Diesel.
Highly recommend this dealership and Brandon.
Highly recommend this dealership and Brandon. Finance team has been great too - see Chase. My first purchase from them was a new Bronco Raptor and second purchase was a Roush F-250 Diesel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jonny Streetman took really great care of us and now I
Jonny Streetman took really great care of us and now I know which service advisor to call when I need service on any Ford in my fleet.
Jonny Streetman took really great care of us and now I
Jonny Streetman took really great care of us and now I know which service advisor to call when I need service on any Ford in my fleet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase