Reviews
Write a reviewA Great Experience
Alison went above and beyond to ensure we had a good experience. I would recommend her to anyone buying a car, with her thorough knowledge and great personality making the whole process incredibly easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kenneth, thank you for taking the time to share with us! The goal of the Riverside Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Alison. Take care! The Riverside Toyota Team
Great service
Very pleased with the deal I got. See Austin! I will definitely be a return customer. Thanks again for the awesome truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fabulous review, Joseph! It is great to know that Austin's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit our page to take advantage of our exclusive specials. Sincerely, The Riverside Toyota Team
Great Service, Very clean and professional
I came in around 5 o'clock on a Friday after I got off work and the guy said 45 minutes at the most and it was less than 30 minutes. I was tired from working all day and I was so excited that I did not have to wait long and I was able to head home to my family sooner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent input, Anna! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there's anything else we can do for you. Best, The Riverside Toyota Team
Best sales experience ever.
Kelsey got us all the information we asked for to make our decision. She never pushed us to make a choice. Best salesperson we have dealt with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Riverside Toyota. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our page. Warm regards, The Riverside Toyota Team
Always great service - Excellents facilites
Shay Winn - Service Writer gets the job done ! She understands what it means to take care of the customer in addressing the needs of their vehicles. Parts dept. is first rate also as I have used them on several occasions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome feedback, William! You're right, Shay is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We're sure to let the team know of your appreciation. We thank you again and please be sure to like our page to catch the latest service specials! All the best, Riverside Toyota Team
Fantastic dealership, excellent service
Everyone in the service department makes sure that the work is done correctly and does not hesitate to make sure that I am pleased with the job that was done. The sales consultant also came by and spoke to me, asking if the car is doing ok. That speaks volumes to me, and I will definitely be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales and service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best regards, Riverside Toyota Team
Painless car buying
The staff was very courteous and professional. I was approved for a loan before I ever set foot on the premises and every thing went smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Margaret, thank you for taking the time to give us feedback on your latest purchasing experience at Riverside Toyota. We're glad to know that we were able to give you an overall positive experience. Thank you for your business! Best regards, Riverside Toyota Team
The service is great!
We always get the best service. The people working at our dealership go out of their way to make sure we leave happy customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonnie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best regards, Riverside Toyota Team
Great Dealership
Accommodating, with little to no pressure. Everyone was always so pleasant and helpful at each turn. Showroom is better than any I have ever seen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was quite a refreshing read, Marilyn! Congratulations on your new vehicle. We are happy to know that we provided you with a pressure-free and efficient buying experience. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Riverside Toyota Team
Wonderful Experience
This was the best experience I have ever had buying a vehicle. The sales associate Luke was friendly, knowledgeable, and willing to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, thank you for taking the time to write this fantastic review! It's great to know that Luke was able to meet your needs. Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best regards, Riverside Toyota Team