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Kolosso Chrysler Jeep Dodge Ram

(1,335 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–5:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (888) 650-2849 (888) 650-2849
Used (855) 968-1960 (855) 968-1960
Service (888) 849-2187 (888) 849-2187

Reviews

(1,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kolosso Chrysler Jeep Dodge Ram from DealerRater.

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Excellent communication.

Excellent communication.Nick is also excellent at communicating with me when my vehicles are there and being worked on!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! We appreciate the feedback and 5 stars!

I have bought 4 vans through Kolosso and all have been a

I have bought 4 vans through Kolosso and all have been a pleasant experience. The staff is friendly and helpful. A great dealership to work with from the sales team to the service/parts team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awww! Thanks so much for the great feedback! We truly appreciate your loyalty and business!

Very fast, friendly, and professional!

Very fast, friendly, and professional! Very nice facility! No appointment was needed. I was very satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to review us!!! We appreciate your feedback and 5 stars!!!

I had a leaky tire, and it was Saturday -- I tried

I had a leaky tire, and it was Saturday -- I tried several other places to have it looked at, but hardly anyone is open on Saturdays. I was SO relieved to pull into the Kolosso service center and have them say they could fix it. The waiting area was VERY nice -- and the free popcorn and soda was a plus. The hour I waited went by quickly and comfortably. The estimate for fixing the tire was $41 -- and the final bill was $31. When does THAT ever happen --- lower than the estimate?! The workers were thoughtful and courteous. The "shop" was extremely clean. I give you all an A++ and a big Thank You! I have already recommended you to my sister.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

WOW WOW WOW!!! Thank you so much for the great feedback!!! We're so happy to hear you had such a great experience!!! Thank you for your business and taking the time to review us!!!

Clean!

Clean! Loved their deluxe coffee machine. Person who keeps the coffee machine running should be commended!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

jbraun - Thank so much for the awesome feedback!!! We agree with you! Whoever keeps that coffee machine running should get a raise and a lifetime supply of chocolate chip cookies!!!

Super experienced, I got everything covered and very

Super experienced, I got everything covered and very helpful, I would definitely go back to Kolosso, I really felt they took good care of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review!!! We appreciate the feedback and 5 stars!

They were all very helpful and nice, I worked with Nick

They were all very helpful and nice, I worked with Nick and he was extremely knowledgeable, took his time and explained everything to me and made sure I understood!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate the positive feedback and 5 stars!

I came in for an oil change.

I came in for an oil change. I hadn't been here in a bit because I had purchased a different brand vehicle, lesson learned. The service was as great as it always had been and their Quick Lube guys caught an issue with my Jeep, I was able to schedule for repair immediately. I have to say I was impressed with everyone I dealt with. They seem to have a really great team over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the awesome review! We truly appreciate the positive feedback and 5 stars! Ps. Welcome back to the Jeep Family ;)

Came in for a specific noise that only occurred when I

Came in for a specific noise that only occurred when I back it up in the morning. Was told they could not duplicate. I thought just maybe the 2600 dollars worth of work on the brakes might have fixed it, but to my dismay, the next day when backing the car the clunk sound was still there. The brakes worked fine before coming in and they work fine now after calipers and rotors. I also did not like the change in check acceptance policy that you now have with a 150.00 cap. This will probably be my last journey from Oshkosh to Appleton for service on my vehicle. This by far was the worst service experience I have had since I purchased the vehicle. Customer service has gone down hill a lot over the last couple years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us. We appreciate the feedback and have forwarded your concerns to the proper people for further review.

Very thoroughl very informational offer suggestions and

Very thoroughl very informational offer suggestions and very professional and welcoming and went out of her way to make sure things went smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! We appreciate the positive feedback and 5 stars!