AutoNation Chevrolet West Austin

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Sales 9:00 AM - 8:00 PM
Service 8:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 8:30 AM - 5:30 PM
Tue 8:30 AM - 5:30 PM
Wed 8:30 AM - 5:30 PM
Thu 8:30 AM - 5:30 PM
Fri 8:30 AM - 5:30 PM
Sat 8:30 AM - 5:30 PM
Sun Closed
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Reviews

4.9
341 lifetime reviews.
  • Great Service

    Excellent service from top to bottom. Josh Reese helped out tremendously and got me into my vehicle without delays. I plan to purchase my next veh...

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. If you ever need any help, please give us a call!


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    Excellent service from top to bottom. Josh Reese helped out tremendously and got me into my vehicle without delays. I plan to purchase my next vehicle from AutoNation Austin within the next 3-4 years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. If you ever need any help, please give us a call!


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  • George Baldauf is the best. Highly Recommended!

    George Baldauf is a consummate professional. I'd strongly recommend him to anyone. My 2017 Volt is my first new Chevrolet, and thanks to George an...


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    George Baldauf is a consummate professional. I'd strongly recommend him to anyone. My 2017 Volt is my first new Chevrolet, and thanks to George and AutoNation Chevrolet West Austin it won't be my last. Easily my most pleasant car buying experience ever. Thank you! -Zak-

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • horrible work ethics

    Horrible customer service. I came from Houston to Autonation Chevrolet Austin to buy a vehicle posted online. We had been in contact with sales pe...

    Dealer Response

    Google User, we are deeply disappointed by your lackluster experience at AutoNation Chevrolet West Austin. If you would be willing to give us anot...


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    Horrible customer service. I came from Houston to Autonation Chevrolet Austin to buy a vehicle posted online. We had been in contact with sales person; all appeared good until we got to the dealership. Salesman called earlier to let us know he had to take off to take care of personal business apparently. Once we got to dealership, another salesman told us that car had just sold 10 minutes ago. To me that is bad customer service, lack of work ethic and communication with potential buyers. They could have called us let us know what was going on. Now, I doubt the car ever existed and is just a strategy they use to lure customers. Immediately they offered us another car they had in the lot. We asked to see proof of sale of the vehicle and they could not provide anything having a date of sale. I hope management looks into this issue, so other customers don't have to deal with this kind of problem

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Google User, we are deeply disappointed by your lackluster experience at AutoNation Chevrolet West Austin. If you would be willing to give us another chance in the future, please reach out to our General Manager directly at (512) 345-7890. We would appreciate the chance to turn your experience around.


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2012

At AutoNation Chevrolet West Austin, we believe in providing premium customer service for the life of your vehicle. Shop online and reserve a vehicle for up to 48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has a Money-Back Guarantee, 2-Year Included Routine Service and more. Just another way we make car buying easy.