AutoNation Chevrolet West Austin

I was really nervous about selling my truck because I have always heard horror stories about used car dealerships, but I was referred to Daniel Williams... at AutoNation Chevrolet west Austin by a friend and I decided to give it a chance. It was honestly one of the best decisions I?ve ever made. Daniel Williams and Tim Luebano were fantastic and made the whole process easy and painless! I did my research on what my truck was worth beforehand and they actually gave me a way better offer than I was expecting. This is a great dealership with really nice people!!

Their service department has a major customer service failure in communicating and being reachable.

Excellent service from top to bottom. Josh Reese helped out tremendously and got me into my vehicle without delays. I plan to purchase my next vehicle... from AutoNation Austin within the next 3-4 years.

Excellent. Sales person was knowledgeable, patient and courteous.

I should have been reimbursed for the gasoline I had to purchase while my Chevy Bolt was out of commission for 3 months but the service rep said there... was nothing he could do about it.

Go to autonation on 183 . And find sean Greenwood. Hes military.. professional.. and will get what you ask for.. I've been to 1 dealer since moving here... in 04 and have purchased 10 or more vehicles in that time.. yes I've had alot of em but I wanted to simplify my trucks and bought 2019 Silverado.. all my trucks have been lifted big motors .. now 50 I've down sized to comfortably. So go see sean

This was my first experience ever buying a new car. It was easy and everyone was super nice. I was treated like family. Even when I had concerns si was... well taken care of.

I had the pleasure of working with Colton and Kartal and could not have come away more impressed with them and everyone else at AutoNation. They took great... care of me and worked with me to come up with the best possible deal. Definitely ask for Colton or Kartal if you visit AutoNation Austin!

I purchased my 2014 LTZ Impala from this dealership and purchased the extended warranty. I have had a run of issues with the Impala at 50K and have needed... service twice over the last month. However taking my car back to this dealership for service has been disappointing to say the least. The last visit was a solenoid issue that took them 6 days to resolve. So when my engine light recently came on I dreaded taking it back in. I took my car in at opening of business and the expectation from the start was it would probably take a couple of days. I have been trying to get information about progress all day and no response. I can not in good conscience recommend this location for service on your vehicle.

After taking my 2015 Chevy Silverado in for a recall fix, I got a call from your service department telling me I had a bad set of battery cables that needed... to be replaced. When asked how much for the repair, they told me it would run $801 parts and labor. Long story short, I took it to several mechanic shops both in Austin and El Paso, and they both told me there was absolutely nothing wrong with my electrical system nor with my battery cables. In fact, I drove the truck to El Paso from Austin for Labor Day weekend and it drove great. This is nothing but a blatant example of a dealership trying to milk money off of an honest customer in order to make something after not charging me anything to fix the recall. This reflects on your entire dealership and I will not only tell this story to everyone I know, but I will never step foot on your property ever again!