Reviews
Stopped by Auto Nation Ford July 6, 2026 to look at vehicles. Myles Fillmer was really good with both my wife and myself with showing us different vehicles that we were interested in. I was planning on ordering a truck but Myles found what we were looking for and brought it in on July 11,2026 and we bought it.
Stopped by Auto Nation Ford July 6, 2026 to look at vehicles. Myles Fillmer was really good with both my wife and myself with showing us different vehicles that we were interested in. I was planning on ordering a truck but Myles found what we were looking for and brought it in on July 11,2026 and we bought it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My husband just purchased a pre-owned Ford F-150 and he LOVES it. He?s happy, and that makes me happy because it?s what he wanted. He visited and checked a lot of options, but *the main reason he came back to the AUTONATION was Francisco Gonzalez. The care he gave my husband made the difference.* Francisco was incredibly nice and took care of all the paperwork back-and-forth without any hassle. My husband was on the fence at first, but Francisco kept texting him choices until he invited him to check out a truck he was sure would fit our needs ? and he was right. The whole transaction was very smooth, especially with the Finance Department?. Wow, Ricardo Garza?. that gentleman was extremely patient, explained every detail in the contract, and helped my husband make smart decisions to save money with the options available. He never felt pressured. I want to be clear: I?m giving this honest review because we?re truly happy with the treatment we received. We didn?t get anything in exchange for it. This is just our experience at AutoNation on Gulf Freeway in Houston. And 4 ????????because Now, I do need to give some feedback about the detailing/cleaning of the truck. Even though they said it was cleaned, it wasn?t 100%. *I?m the wife, and I don?t know why we have telescopic, magnification eyes ? ? but I saw details my husband completely missed.* The next day I was re-cleaning seats, windows, and all the inside door panels. I was upset, and my husband didn?t argue because I was right. *It would be super, super, super nice if the truck was very, very clean ? like new. Honestly, when I drove the truck two days ago, I didn?t feel comfortable being inside just thinking that it wasn?t really clean.* Please tell the detail team: pay attention to the small stuff. You don?t know how big of an effort some of us make to buy a vehicle, and how much we want it to feel truly new when we get it. That first impression matters. Overall, huge thanks to Francisco and Ricardo Garza from Finance Department, Because of you guys, my husband drove home happy. We?re happy!!! ?
My husband just purchased a pre-owned Ford F-150 and he LOVES it. He?s happy, and that makes me happy because it?s what he wanted. He visited and checked a lot of options, but *the main reason he came back to the AUTONATION was Francisco Gonzalez. The care he gave my husband made the difference.* Francisco was incredibly nice and took care of all the paperwork back-and-forth without any hassle. My husband was on the fence at first, but Francisco kept texting him choices until he invited him to check out a truck he was sure would fit our needs ? and he was right. The whole transaction was very smooth, especially with the Finance Department?. Wow, Ricardo Garza?. that gentleman was extremely patient, explained every detail in the contract, and helped my husband make smart decisions to save money with the options available. He never felt pressured. I want to be clear: I?m giving this honest review because we?re truly happy with the treatment we received. We didn?t get anything in exchange for it. This is just our experience at AutoNation on Gulf Freeway in Houston. And 4 ????????because Now, I do need to give some feedback about the detailing/cleaning of the truck. Even though they said it was cleaned, it wasn?t 100%. *I?m the wife, and I don?t know why we have telescopic, magnification eyes ? ? but I saw details my husband completely missed.* The next day I was re-cleaning seats, windows, and all the inside door panels. I was upset, and my husband didn?t argue because I was right. *It would be super, super, super nice if the truck was very, very clean ? like new. Honestly, when I drove the truck two days ago, I didn?t feel comfortable being inside just thinking that it wasn?t really clean.* Please tell the detail team: pay attention to the small stuff. You don?t know how big of an effort some of us make to buy a vehicle, and how much we want it to feel truly new when we get it. That first impression matters. Overall, huge thanks to Francisco and Ricardo Garza from Finance Department, Because of you guys, my husband drove home happy. We?re happy!!! ?
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- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marin, thank you for taking the time to leave us feedback.We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2089.
I made an appointment drove in & dropped off with no problem...I was told what my Van might need had it done after they sent me a clip of inspection & what was needed...easy pick up as well...the associate was very helpful & friendly.
I made an appointment drove in & dropped off with no problem...I was told what my Van might need had it done after they sent me a clip of inspection & what was needed...easy pick up as well...the associate was very helpful & friendly.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience here with Jose Romero was very wonderful, his attitude was great, the process went super smoothly, and I couldn’t be happier with our new car. Easiest new car purchase ever.
My experience here with Jose Romero was very wonderful, his attitude was great, the process went super smoothly, and I couldn’t be happier with our new car. Easiest new car purchase ever.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Honest Review – AutoNation Ford Gulf Freeway in Houston. I love my Ford F150! We’re happy! 😃
Honest Review – AutoNation Ford Gulf Freeway in Houston. I love my Ford F150! We’re happy! 😃
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hunter did a great job getting us lined out with a good deal. He has done a great job following up after we took delivery as well
Hunter did a great job getting us lined out with a good deal. He has done a great job following up after we took delivery as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Honest salesman and finance manager, realistic and fair negotiations quickly arriving at a good final price and trade in value. Would definitely recommend Jose Romero and AutoNation Ford Gulf Freeway for your next vehicle.
Honest salesman and finance manager, realistic and fair negotiations quickly arriving at a good final price and trade in value. Would definitely recommend Jose Romero and AutoNation Ford Gulf Freeway for your next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Thanks again for the recommendation, and have an amazing day!
I have been so satisfied with everything from day one of purchasing my vehicle all the way thru every service performed.
I have been so satisfied with everything from day one of purchasing my vehicle all the way thru every service performed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My wife was in the market - we looked and saw a number of vehicles she was interested in only to find out that the one she really wanted was sold. Zashan offered to go to Katy location and pick up the same vehicle and bring to Gulf dealership. Above and beyond. This is the second time that they have gone to get a vehicle as they went to Dallas for my truck. Probably why I have now bought 5 different vehicles in the past 15 years from this location.
My wife was in the market - we looked and saw a number of vehicles she was interested in only to find out that the one she really wanted was sold. Zashan offered to go to Katy location and pick up the same vehicle and bring to Gulf dealership. Above and beyond. This is the second time that they have gone to get a vehicle as they went to Dallas for my truck. Probably why I have now bought 5 different vehicles in the past 15 years from this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Francisco went above and beyond to make sure we had the best experience. Anyone wanting to buy a vehicle I recommend him. The finance person was also great.
Francisco went above and beyond to make sure we had the best experience. Anyone wanting to buy a vehicle I recommend him. The finance person was also great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford Gulf Freeway. Feel free to stop by if you ever need any more help.