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AutoNation Toyota Gulf Freeway

(2,272 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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Mr. Abdul Aziz was my Sales Person i sold my Lexus to

Mr. Abdul Aziz was my Sales Person i sold my Lexus to them I got a very good experience but only one thing I?ve to wait like 3 hours for the process to get my Check

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sehab, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (713) 489-2097.

This person was out that day and I needed my to go to

This person was out that day and I needed my to go to work and the car was ready on Saturday. He did not gave a rental car or offered me one. I did not know how log was going to take to get it fixed. Thankis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Excellent customer service from Aziz & Abid And will

Excellent customer service from Aziz & Abid And will recommend friends and family Highly appreciated Love the Land Cruiser and it?s performance AutoNation is the Best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christopher, our Staff is dedicated to providing all our guests with outstanding customer service. Thank you so much for being one of our valued guests and we look forward to your next visit!

very nice customer service and helpful and understanding.

very nice customer service and helpful and understanding. Mr. Austin give me good price for drive out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response, Shahi! Don't hesitate to call us if you ever need anything. Be safe on the road!

Professional, helpful and highly qualified and I without

Professional, helpful and highly qualified and I without any doubt I recommend my friend to visit and by a car from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response, Adam! If you need more help, our team is available to talk -- safe travels!

Aziz is knowledgeable and good person I bought my New

Aziz is knowledgeable and good person I bought my New Tacoma TRD PRO Finance Manager Abid help me a�so The whole process was smooth and they are recomendable to my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marcelo, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

An amazing dealership with such helpful and kind

An amazing dealership with such helpful and kind employees! Everyone was so helpful and any time you step foot there, they are so ready to help you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Douglas Ramirez was great salesman & made it happen!

Douglas Ramirez was great salesman & made it happen! Love the RAV 4 hybrid’s handling on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Got a water pump replaced for $1200 and it leaked 30min

Got a water pump replaced for $1200 and it leaked 30min after I got back on the road. Now they are not being cooperative about letting my local Toyota dealer fix it. Won't answer phone or return messages all day and other dealers say they can't fix it without their approval

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Consumer response

AutoNation Toyota Gulf Freeway did end up allowing the local Toyota dealership to do the repairs correctly, so kudos on making it right.

I had an exceptional experience purchasing my vehicle

I had an exceptional experience purchasing my vehicle thanks to the professionalism and dedication of Abdul Aziz and Mr. Taha Yusuf. From the moment I walked in, both gentlemen went above and beyond to make the process smooth, transparent, and genuinely enjoyable. Abdul Aziz was knowledgeable, patient, and truly listened to what I was looking for. He provided honest advice and answered all my questions without ever making me feel pressured. Mr. Taha Yusuf ensured everything on the financing and documentation side was handled efficiently, keeping me updated at every step. Their customer-first attitude, combined with their expertise, made this one of the best car-buying experiences I?ve ever had. I highly recommend anyone in the market for a vehicle to seek out Abdul Aziz and Mr. Taha Yusuf ? you won?t be disappointed! Thank you both for your outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sohail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.