Reviews
I've always had a good experience at Autonation.
I've always had a good experience at Autonation. The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is reasonable. The wait lounge is comfortable with tv's, coffee and ample space. Been a repeat customer for years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
I am loving my 2023 Toyota Camry v6 it’s amazing.
I am loving my 2023 Toyota Camry v6 it’s amazing. The Sales Rep Carlos was very professional and helped make my car buying Transactions easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Marina, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
I took my vehicle in because the wheel was shaking when I
I took my vehicle in because the wheel was shaking when I drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait until I my next off day to schedule ANOTHER appointment for the same problem. I am beyond frustrated.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Felicia, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
This dealership is probably one of the best in Houston.
This dealership is probably one of the best in Houston. There are always staffed and fully capable of getting the job done and getting it done quick as possible. Adam my service advisor has came a long way since he first started and is doing nothing but great things with this company. He goes over every multi-point with me and texts me when the vehicle is finished! Thanks toyota thank you my service advisor Adam.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service.
Excellent customer service. Service advisor provided all the information for vehicle's condition and explained it in Spanish. I appreciate that. Also the complementary washing of the vehicle is appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Moises, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I love going to AutoNation because that is where I
I love going to AutoNation because that is where I purchased my car from. They treat you with respect. They are very friendly, helpful and very professional. The person that helped me was Marily Perez and she was very friendly and very professional. Thank you AutoNation for all you all do!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
I recently sold a car to this dealership and the process
I recently sold a car to this dealership and the process could not have been easier. I first started online with an inquiry and then was sent an email from Frida Garcia. Then we spoke by phone and set an appointment time for the next day. Her supervisor called me as well. At the appointment it went smoothly and within a few hours we were leaving with a check in hand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly and efficient!
Friendly and efficient! Kept us in the loop during the process. Frida was great. Professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Linda, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service rep was very helpful and I like have video
The service rep was very helpful and I like have video text of my 21 point inspection sent to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Vehicle purchase
Excelente service and employees good vehicles will recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jesus, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.