Reviews
Very professional and straightforward. They did not play any games and I am very happy with the deal and the vehicle. I am so glad I drove to do business with them!
Very professional and straightforward. They did not play any games and I am very happy with the deal and the vehicle. I am so glad I drove to do business with them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.
Good experience. Service department is top notch. Overall dealership is focused on taking care of their customers. Better than some other dealerships in the same area.
Good experience. Service department is top notch. Overall dealership is focused on taking care of their customers. Better than some other dealerships in the same area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jorge, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best service department I ever experience compared to other dealerships. This is the reason why I only go to them. Friendly service and will go the extra mile to take care of you.
Best service department I ever experience compared to other dealerships. This is the reason why I only go to them. Friendly service and will go the extra mile to take care of you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jason, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Techs and assistants were good. Truck runs good. But Truck is always returned super dirty. $50 cost to clean, that’s how dirty it was. White sand all over, inside and out. Third time this happens.
Techs and assistants were good. Truck runs good. But Truck is always returned super dirty. $50 cost to clean, that’s how dirty it was. White sand all over, inside and out. Third time this happens.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
The sales team was great in finding us a car quickly. They made the process quick and easy. The only suggestion On the financial side is to focus on reducing the fees tacked on after the sale.
The sales team was great in finding us a car quickly. They made the process quick and easy. The only suggestion On the financial side is to focus on reducing the fees tacked on after the sale.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
RUN AWAY FAST!! Thieves all of them, tried a bait and switch. Advertised at 63325. They made offers of 68000 66000 & 65000plus 2000 worth of add ons. Not until I was screaming in the lobby that the internet price was a lie in front of other customers did I get the advertised price. Stay away, every person I spoke with LIED. I even called before and advised salesman I would only accept advertised price. He said yea come out and we will get you in that car
RUN AWAY FAST!! Thieves all of them, tried a bait and switch. Advertised at 63325. They made offers of 68000 66000 & 65000plus 2000 worth of add ons. Not until I was screaming in the lobby that the internet price was a lie in front of other customers did I get the advertised price. Stay away, every person I spoke with LIED. I even called before and advised salesman I would only accept advertised price. He said yea come out and we will get you in that car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we regret to hear that you had this experience with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8949 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great Job !! Salesman and Manager did Awesome job They had the truck I was looking for and the process was very smooth . And they did an excellent job following up.
Great Job !! Salesman and Manager did Awesome job They had the truck I was looking for and the process was very smooth . And they did an excellent job following up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Please don't hesitate to reach out if there's anything additional we can do for you.
Chris Richmond and management team were responsive and came through with what I was looking for. Overall excellent experience!
Chris Richmond and management team were responsive and came through with what I was looking for. Overall excellent experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Our sales associate Allen, was so good. He was not pushy and truly has our best interests at heart. We truly appreciate him.
Our sales associate Allen, was so good. He was not pushy and truly has our best interests at heart. We truly appreciate him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Team we worked with was awesome! They help us with our brand new Bronco. Perfesinal and keep in mind your needs. They go above and beyond to help you and keep and keep a connection with you even after the sell checking on everything. Thanks to all! THANKS BOBBY!
Team we worked with was awesome! They help us with our brand new Bronco. Perfesinal and keep in mind your needs. They go above and beyond to help you and keep and keep a connection with you even after the sell checking on everything. Thanks to all! THANKS BOBBY!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!