AutoNation Ford Katy

4.5 out of 5 (4.5) 638 reviews

Dealer on Cars.com since February 2012

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.5 out of 5 4.5
638 lifetime reviews.
  • Purchase experience with Autonation Ford Katy
    January 27, 2016

    Lon Pedersen and the team at Autonation Ford Katy were great! They found the truck I wanted at the agreed upon price. The process was quick and easy.... In and out in about hour! Go see these guys when you're in the market for a new Ford.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    Car repair
    April 19, 2018

    They were friendly and responsive. They explained the issues that were wrong with my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Horriable management custermer service
    April 12, 2018

    Found a truck we liked via their website. We drove an hour to get there and test drove the truck. We liked it but there was a knocking noise coming fr...om the driver rear suspension. We told the salesman we like the truck and if they could fix that we will buy the truck. He said he would get the macanics to look at it and let us know but we needed to reserve the truck so knowone else could buy it in the mean time. He called the next day and said it was fixable and the truck would be ready on Saturday but we weren’t able to make the hour drive on Saturday and we were told “ no problem your reservation doesn’t expire until Sunday and you can pick the truck up on Monday.” Come Monday morning we call to let them know we out on our way to pick up the truck. That’s when the salesman told us they sold the truck to someone else that previous Saturday. WHAT!!!! You told us “no problem we could pick up the truck on Monday.” We’re sorry is all they could offer us. We found a similar truck that was about $4000 out of our price range and asked if the could sale us that one for the same price as the first truck. The said NO all we can do is say we are sorry.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nick, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact o...ur General Manager at (281) 305-8949. We hope to hear from you.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $29.95

    Oil, Filter Change

    $39.95

    Wheel Balance

    $45.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 852 Offers on 19 Models

About Our Dealership

Dealer on Cars.com since February 2012

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
AutoNation Ford Katy
20777 Katy Fwy Katy, TX 77450
New (866) 879-2075
Used (866) 868-7017
Service (866) 983-1228
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