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AutoNation Ford Katy

(3,721 reviews)
Visit AutoNation Ford Katy
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (866) 879-2075 (866) 879-2075
Used (866) 868-7017 (866) 868-7017
Service (866) 983-1228 (866) 983-1228

Inventory

See all 1162 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2012.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Katy from DealerRater.

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Fast oil change! The technicians were highly professional, prices were fair, and the service was quick.

Fast oil change! The technicians were highly professional, prices were fair, and the service was quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Maurice and Vincent were amazing. This was such an easy process. Being able to get the truck bed sprayed on same day was a blessing.

Maurice and Vincent were amazing. This was such an easy process. Being able to get the truck bed sprayed on same day was a blessing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Lo recomiendo todo fue bien ordenado y rápido el vehiculo disponible inmediatamente y limpio. Gracias

Lo recomiendo todo fue bien ordenado y rápido el vehiculo disponible inmediatamente y limpio. Gracias

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hola, Gerardo: gracias por tu reseña positiva. Nos alegra haber podido ayudarte. No dudes en llamarnos si alguna vez necesitas algo. ¡Cuídate en la carretera!

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If I could I would give Auto nation Katy a zero.Place is a joke. I purchased an F150 8 months ago and I still do not have a second key.I have called multiple times ,Emailed multiple times and nothing.Understand it’s part of good customer service and a replacement key for this vehicle is 500 to 700 dollars.Dont waste your time with these people !! There is more I could add to this with respect to sales manager and his comments but you get the picture..W. Morton

If I could I would give Auto nation Katy a zero.Place is a joke. I purchased an F150 8 months ago and I still do not have a second key.I have called multiple times ,Emailed multiple times and nothing.Understand it’s part of good customer service and a replacement key for this vehicle is 500 to 700 dollars.Dont waste your time with these people !! There is more I could add to this with respect to sales manager and his comments but you get the picture..W. Morton

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the 1st time I have purchased a vehicle on line and everything went seamlessly with truck arriving as advertised . It was ultimately better than expected

This is the 1st time I have purchased a vehicle on line and everything went seamlessly with truck arriving as advertised . It was ultimately better than expected

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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They sent me an invitation for a free multipoint inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. Work was completed in a fraction of the initial time estimate. They always send a text with a link to a video showing the technician at work.

They sent me an invitation for a free multipoint inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. Work was completed in a fraction of the initial time estimate. They always send a text with a link to a video showing the technician at work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Great service, process was very quick and easy. Friendly staff. Will definitely recommend to friends and family

Great service, process was very quick and easy. Friendly staff. Will definitely recommend to friends and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Ala and Mike did a fantastic job helping me find my new vehicle I recommend this to anyone who is looking for a great used vehicle with friendly customer service

Ala and Mike did a fantastic job helping me find my new vehicle I recommend this to anyone who is looking for a great used vehicle with friendly customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Seth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great value and customer service from the time o Wales in the door until I left with the new truck.

Great value and customer service from the time o Wales in the door until I left with the new truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your positive review! Feel free to stop by if you ever need any more help.

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Here's a glowing review you can post: ????? We recently purchased a 2025 Nissan Pathfinder from AutoNation, and the entire experience was outstanding from start to finish. Omar went above and beyond to make sure we got the best deal possible. He worked incredibly hard on our behalf, was transparent throughout the process, and made us feel valued every step of the way. Buying a vehicle can sometimes be stressful, but Omar's professionalism, patience, and dedication made it smooth and enjoyable. He took the time to answer all of our questions, worked diligently to find the right financing and pricing options, and never made us feel pressured. We absolutely love our new 2025 Pathfinder and couldn't be happier with our purchase. If you're looking for a dealership that truly cares about its customers, ask for Omar at AutoNation. His commitment to customer satisfaction is second to none. Highly recommend! Thank you, Omar, for making our car-buying experience such a positive one! ??

Here's a glowing review you can post: ????? We recently purchased a 2025 Nissan Pathfinder from AutoNation, and the entire experience was outstanding from start to finish. Omar went above and beyond to make sure we got the best deal possible. He worked incredibly hard on our behalf, was transparent throughout the process, and made us feel valued every step of the way. Buying a vehicle can sometimes be stressful, but Omar's professionalism, patience, and dedication made it smooth and enjoyable. He took the time to answer all of our questions, worked diligently to find the right financing and pricing options, and never made us feel pressured. We absolutely love our new 2025 Pathfinder and couldn't be happier with our purchase. If you're looking for a dealership that truly cares about its customers, ask for Omar at AutoNation. His commitment to customer satisfaction is second to none. Highly recommend! Thank you, Omar, for making our car-buying experience such a positive one! ??

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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