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BMW of Houston North

(2,085 reviews)
Visit BMW of Houston North
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 736-1646 (866) 736-1646
Used (888) 695-2116 (888) 695-2116
Service (888) 899-6060 (888) 899-6060

Reviews

(2,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Houston North from DealerRater.

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Manager

Great working with Shaun Massiah. He's extremely knowledgeable of the BMW brand. By demonstrating the use of the many features on my vehicle. No doubt he is a great asset to your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your review and hope we can continue serving you for many years to come.

Great Service

Service was good.The dealership location is being renovated and that was a bit inconvient, however I received the same good service as always. I had taken my car in for regular maintenance and it was discovered that my radiator was leaking which required that I would need to be given an unscheduled loaner car. The loaner process was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BMW North Houston

Nicolae was great salesman to work, always answer his phone, Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had such a positive experience with us, Nicolae! Drive safe, and we'll see you on the road.

BMW X5

excellent service. I appreciate the way people treat me and the dedication to make my buying process a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jack Higbee

The BMW North Houston service team handled my repairs excellently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BMW North - Certified is the way to go

Actually just went to browse and ending up buying, Benny and Ben worked with us to make things happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW of Houston North - GREAT PLACE!

BMW of Houston North is an excellent facility to purchase or lease a BMW. They are under construction to make the place brand new and modern which will be great. I leased a new car there this past weekend (July 2016) and my experience was amazing. I worked with Demetres Katigoudis. He is very professional and took great care of me. I highly recommend this location to any of you who are in the market for a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people!

Buying a new car from this dealer was a wonderful experience. Great people and great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BMW 528i

The service at BMW Northside was excellent, the service repair agent, very helpful and the service was and very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Estimated wait time was very accurate. Great customer service and I will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your response, Elisa! Don't hesitate to call us if you ever need anything. Be safe on the road.