Reviews
Fast and friendly.
Fast and friendly. I went in without an appointment and they took care of me immediately, put me in a loaner, and finished my service in 2 days. The best of the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This dealership is very accommodating.
This dealership is very accommodating. I feel like they go over and above to make my service easy and stress free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Miss, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My experience with BMW North is always great.
My experience with BMW North is always great. Adrian has been my service advisor from the beginning and he has delivered every time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ralph, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I had a super smooth experience buying my car.
I had a super smooth experience buying my car. Was treated very well. AutoNation dealerships are excellent to buy from as I have done so multiple times. My salesman was Alex, who made things very easy for me. Matt in financing was super patient and answered all my questions. The general manager, Martin, took the time to speak with me and was very engaging. Thank you to all for a super pleasant car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Robert, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Kim was knowledgeable about the product.
Kim was knowledgeable about the product. He went over and above. I didn?t feel pressured. We found what we were looking for. Fair on the trade in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Peter, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very easy and professional.
Very easy and professional. We bought a used car and Luc was amazing from start to finish. Car was ready to go with a big red bow and a full tank of gas.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Stacie, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
We had a great experience and that is mostly due to our
We had a great experience and that is mostly due to our sales representative Kim Kimmel and also the financing gentleman. It was easy and relaxing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
This is my second BMW and I have always taken my vehicle
This is my second BMW and I have always taken my vehicle to BMW North Houston for service. I have always been very pleased with the service work performed. They keep me informed of the necessary repairs as well as what to look out for in the future. However, the main plus is my service advisor is awesome, Hamza !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Nalmit! If you need more help, our team is available to talk -- safe travels!
I drive past another BMW dealership to use North Houston.
I drive past another BMW dealership to use North Houston. Better experience in both sales and service. I still wish service offered pick up/drop off from my location (like Sewell), but will be inconvenienced a bit to stick with BMW.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8901 to discuss what we can do to help.
My rep was Hazma who was excellent.
My rep was Hazma who was excellent. He is always professional and concerned about my needs as a customer. He also goes above and beyond to ensure I have everything to make sure my car runs up to par.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.