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About Our Dealership

Dealer on Cars.com since September 2005

The available photo may not represent the actual vehicle & may be a stock photo. Options and color may vary. New Vehicle

...

s listed with an Internet Special Price includes the current Cash Back or Bonus Cash from Toyota as well as the dealer discounts off of original MSRP. Cash Back Incentives can not be combined with special interest rates unless noted otherwise. Additional discounts such as Recent College Graduate Cash or Military Rebate are included in the Internet Special Price and may be used by qualified buyers only. Not all consumers will qualify for the Recent College Graduate Cash or Military Rebate.

Service

Oil, Filter Change

$39.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
370 lifetime reviews. Includes reviews of Toyota South from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 26, 2018

    Mr, Dutch Moore, Is Excellent , Very Knowledgeable , and efficient , Great Customer service. Mr Moore met me with a smile / Hand shake. He was A pleasure... to work with. I will return for my next car purchase And will highly recommend to others. Awesome Job! Dutch , Love my beautiful car . Many Thanks . CINDY RN, BSN .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dutch Moore

    Sales & Leasing

    (5.0) 31 reviews

  • 5.0 out of 5
    November 23, 2018

    Leo Aleshire made me feel so welcome and like we were old friends or family. Nice, trusting, patient and very knowledgeable. I came in not knowing if I... wanted a Camry or a RAV4. He let me test drive 2 of each and offered to let me drive more. Didn???t make me feel rushed. I???m taking my dad to him ASAP to get a new Toyota!! The entire staff was very friendly. Selena Neal was also so nice and helpful. Will definitely go back!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leo Aleshire

    Sales Advisor

    (5.0) 42 reviews

  • 5.0 out of 5
    November 20, 2018

    Great customer service and very honest, worked very hard to get us the deal that we wanted. After the sale he went over the vehicle with us

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chase Freeman

    Sales Advisor

    (5.0) 34 reviews

  • 5.0 out of 5
    November 14, 2018

    I leased a new Highlander last week at Toyota South. I originally spoke to Leo Alshire about the possibility of a used Highlander. He happened to have... almost exactly what I was looking for; but, I decided to consider leasing a new one. Leo was informative, courteous and did not pressure me into making any decisions. He was available by phone and text anytime I had questions and followed through with excellent customer care. I love my new vehicle and will certainly go back to Gates Toyota for my next vehicle.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leo Aleshire

    Sales Advisor

    (5.0) 42 reviews

  • 5.0 out of 5
    November 13, 2018

    I texted internet sales person and received immediate response. It was no pressure sales and very stress free. It was smooth and efficient. I was in and... out of dealership in less then 2 hours.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lou Stewart

    Sales Advisor

    (5.0) 13 reviews

    Roger Bell

    Sales Advisor

    (4.2) 5 reviews

  • 5.0 out of 5
    November 8, 2018

    I recently purchased a 2017 Toyota Tacoma from this dealership. The salesman ( Joe Casey) was very helpful with all the questions I had and in finding... what I was looking for! All the staff was friendly and worked with me to get my payment where I wanted.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2018

    I'd like to thank Mike, Tyler and Rick for helping me to find the perfect car with the perfect price for my son. I'd talked to Mike on a Saturday after... he had responded to my email message. He knew he would be absent, but planned ahead for Rick to take care of me the following Monday. Every man that was in the building treated me as if I were a member of the Royal family. The door was opened for me, I was asked more than once if I needed something cold to drink. I have never had such fantastic customer service in my life!! I really appreciate being treated with such respect. Thanks so much guys!!! Michelle Green Proud customer of Toyota South

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 26, 2018

    Found this dealership online and initially spoke to the internet sales rep who was wonderful! After speaking several times, I decided to make the drive... (4 hours) to checkout and possibly purchase the vechicle. I should have followed my gut when the Sales rep was extremely agitated. Apparently they had called him back to the lot after he had already left for the day, which he felt the need to share with me... Red flag #1 Unbeknownst to us, the delearship closed early that day because it was Labor Day. We arrived at 4:45 and they closed at 5pm. We test drove the vechicle and attempted to inspect it visually. I noticed that there was some spacing where the front bumper connects to body of vechicle and asked the sales rep if it could be repaired. He inspected it and said ???oh it just needs a clip, that???s a minor fix??? insinuating that I could easily repair it myself. Red Flag #2. I trusted the sales rep and agreed to purchase the vechicle. We returned back to Chattanooga , TN. After taking it to Toyota Delearship here, we uncovered that the spacing is due to damage to the low tie bar, a completing missing skid plate to support the front bumper and the repair est. of $2k. I immediately contacted the delearship and spoke to my initial contat, Kelly Pruitt. She asked me to forward the estimate details to her, which I did. I then get an email from Roger, stating that in the state of KY, used cars are sold As-is and they were sorry that I was having issues with my vechicle... No phone call, nothing. Piss poor Customer Service! Not to mention they never processed the vechicle registration, they just sent me a fedex envelope with paperwork to file everything myself! Again no phone call to communicate the we???re sending it to me, no explanation as to why they did not process as per my understanding, nothing.... Yet another Red Flag! I always buy my vechicles out of state because of competitive pricing but I would not recommend Toyota South!!!

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Roger Bell

    Sales Advisor

    (4.2) 5 reviews

  • 5.0 out of 5
    October 15, 2018

    Mr. Moore is an excellent individual whom I had the pleasure of dealing with since Mr. Leo Aleshire was not available the day I decided to purchase the... car. I will highly recommend either of these two gentlemen if you are interested to purchase any vehicle. They are top notch. Thank you both.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dutch Moore

    Sales & Leasing

    (5.0) 31 reviews

  • 5.0 out of 5
    October 4, 2018

    Chase was very informative, didn't rush us and was genuinely interested in our needs. Toyota South didn't have the color of truck we wanted in stock... and he found exactly what we were looking for and had it delivered to the dealership the next day. If you are looking for a person who is willing to make your car shopping experience a pleasant one and not a just a stereotypical car salesman; please give Chase a call, you won't be disappointed!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chase Freeman

    Sales Advisor

    (5.0) 34 reviews

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