Reviews
I’m very upset with this dealership.
I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to be fixed and took it to the Dodge dealership per Gates. The dealership could not get me in to fix the problem for 2 weeks. Due to me having to continue driving to work and taking my terminal ill husband to Dr’s appointments and his infusions , My vehicle has went over the warranty now by a couple hundred miles, but WAS in the warranty mileage when I scheduled the appointment. Went to the appointment and now they will not cover it. Called the Toyota warranty people and explained how we was under warranty but they couldn’t fix my problem for 2 weeks later and they said….sorry it’s over the mileage warranty now can’t help you! Shame on you Toyota! God bless you!
I’m very upset with this dealership.
I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to be fixed and took it to the Dodge dealership per Gates. The dealership could not get me in to fix the problem for 2 weeks. Due to me having to continue driving to work and taking my terminal ill husband to Dr’s appointments and his infusions , My vehicle has went over the warranty now by a couple hundred miles, but WAS in the warranty mileage when I scheduled the appointment. Went to the appointment and now they will not cover it. Called the Toyota warranty people and explained how we was under warranty but they couldn’t fix my problem for 2 weeks later and they said….sorry it’s over the mileage warranty now can’t help you! Shame on you Toyota! God bless you!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Anna, I understand your frustration and apologize for this inconvenience. Please reach out to me as soon as possible at lexsykes@gatesautofamily.com. My name is Lex Sykes, and I am at Toyota South. I would like to discuss this with you, and would have called but not sure how to get through to you. Thank you and talk soon!
Leo helped us and he was amazing!
Leo helped us and he was amazing! He is defiantly a keeper. Very engaging. Would absolutely refer him to friends and family.
Leo helped us and he was amazing!
Leo helped us and he was amazing! He is defiantly a keeper. Very engaging. Would absolutely refer him to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how much you enjoyed working with Leo and for the recommendation! We think he is a keeper as well!
Dealership was kind and salesman was not pushy.
Dealership was kind and salesman was not pushy. Very much wanted to help and was kind in doing so. Very good experience. Would definitely recommend and will definitely be back again.
Dealership was kind and salesman was not pushy.
Dealership was kind and salesman was not pushy. Very much wanted to help and was kind in doing so. Very good experience. Would definitely recommend and will definitely be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The car was as described online.
The car was as described online. Trinity got back with me promptly on availability. Joshua Perkins was on his game and had me in and out in 2 hours. Joshua answered all my questions and was a pleasure to do business with.
The car was as described online.
The car was as described online. Trinity got back with me promptly on availability. Joshua Perkins was on his game and had me in and out in 2 hours. Joshua answered all my questions and was a pleasure to do business with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience and for choosing Toyota South for your new car. Happy to know that Trinity and Joshua were so helpful and it was quick and easy.
I went into Toyota south not expecting to make a deal but
I went into Toyota south not expecting to make a deal but Tommy took great care of me and got me into a new truck that day!
I went into Toyota south not expecting to make a deal but
I went into Toyota south not expecting to make a deal but Tommy took great care of me and got me into a new truck that day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy to know that Tommy was able to get you into a new truck so quickly! Thank you for sharing.
Always love dealing with Toyota South for all my new
Always love dealing with Toyota South for all my new vehicle purchases Staff is always great to deal with Dutch Moore is always the best
Always love dealing with Toyota South for all my new
Always love dealing with Toyota South for all my new vehicle purchases Staff is always great to deal with Dutch Moore is always the best
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and kind words about Dutch. We appreciate you!
Been doing business with this dealership for many years.
Been doing business with this dealership for many years. They have been always kind and friendly while I have been there.
Been doing business with this dealership for many years.
Been doing business with this dealership for many years. They have been always kind and friendly while I have been there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and loyalty. We appreciate you!
Extremely happy with the entire purchasing process.
Extremely happy with the entire purchasing process. I never felt pressured. Leah was really great!
Extremely happy with the entire purchasing process.
Extremely happy with the entire purchasing process. I never felt pressured. Leah was really great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know what a great experience you had working with Leah!
Great experience.
Great experience. Bought my car with very little effort and avoided all the hassle that other dealers put you through
Great experience.
Great experience. Bought my car with very little effort and avoided all the hassle that other dealers put you through
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and glad to know we made everything so easy for you!
Our salesman Austin House was absolutely terrific!
Our salesman Austin House was absolutely terrific!! We have never had such great service in our life. We drove close to 150 miles to this dealership and will never go anywhere else. We really appreciate him and professionalism and kindness. Thank you Austin !!!
Our salesman Austin House was absolutely terrific!
Our salesman Austin House was absolutely terrific!! We have never had such great service in our life. We drove close to 150 miles to this dealership and will never go anywhere else. We really appreciate him and professionalism and kindness. Thank you Austin !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the drive to Toyota South and for recommending your sales advisor, Austin! We appreciate your kind words.