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Orlando MINI

(88 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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Luis and the team made the purchase experience the

Luis and the team made the purchase experience the easiest and quickest car purchase ever. I appreciated the straight forward approach to car buying. There were no aggressive sales tactics. Even the finance representative, Melanie, was informative and professional. There was never a time during the process when I felt uncomfortable. I would rate this as the best car purchase experience I’ve ever had.

Luis and the team made the purchase experience the

Luis and the team made the purchase experience the easiest and quickest car purchase ever. I appreciated the straight forward approach to car buying. There were no aggressive sales tactics. Even the finance representative, Melanie, was informative and professional. There was never a time during the process when I felt uncomfortable. I would rate this as the best car purchase experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to tell us about your smooth and straightforward car-buying experience with Luis, Melanie and the team! Congratulations on your new car and welcome to the Orlando MINI family!

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My experience with Orlando Mini is always excellent

My experience with Orlando Mini is always excellent customer centric focused. I have purchased two Mini’s from the dealership and would highly recommend anyone for purchasing, for services. All service staff are always pleasant and help understand your service from the time you walk in the door. I thank Tiffany for always being so pleasant and easy going.

My experience with Orlando Mini is always excellent

My experience with Orlando Mini is always excellent customer centric focused. I have purchased two Mini’s from the dealership and would highly recommend anyone for purchasing, for services. All service staff are always pleasant and help understand your service from the time you walk in the door. I thank Tiffany for always being so pleasant and easy going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Fred, thank you for your business and your fantastic review! We truly appreciate your support and will pass along your gratitude to Tiffany. We look forward to seeing you again at Orlando MINI! Safe travels!

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The service is always prompt and well done.

The service is always prompt and well done. And, the dealership is inviting. I feel welcomed on every visit.

The service is always prompt and well done.

The service is always prompt and well done. And, the dealership is inviting. I feel welcomed on every visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Susan, we're glad to hear you feel welcomed and well taken care of at Orlando MINI. Your feedback means a lot to us, and we look forward to your next visit! Safe travels!

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Came here to get my Mini serviced as it needed some

Came here to get my Mini serviced as it needed some maintenance and Rick helped me out with everything and I had keys in hand and my car running perfectly a day later. Highly recommend this place.

Came here to get my Mini serviced as it needed some

Came here to get my Mini serviced as it needed some maintenance and Rick helped me out with everything and I had keys in hand and my car running perfectly a day later. Highly recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Elias, it's awesome to know Rick got your MINI back on the road smoothly and quickly. Thank you for choosing Rick and the Orlando MINI team!

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Bought my MINI here a couple of years ago.

Bought my MINI here a couple of years ago. The buying the experience and both service appointments have met all of my expectations. I would highly recommend this dealership, mainly because of the outstanding personnel

Bought my MINI here a couple of years ago.

Bought my MINI here a couple of years ago. The buying the experience and both service appointments have met all of my expectations. I would highly recommend this dealership, mainly because of the outstanding personnel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lehmann, we're delighted to hear that your experiences with both purchasing and servicing at Orlando MINI have met your expectations. Thank you for recommending us and recognizing our outstanding team!

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Love the service at Orlando MINI!

Love the service at Orlando MINI! The whole team is very professional. I normally work with Rick and Mikayla and they are wonderful.

Love the service at Orlando MINI!

Love the service at Orlando MINI! The whole team is very professional. I normally work with Rick and Mikayla and they are wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, we're delighted to hear that Rick and Mikayla have provided you with such wonderful service at Orlando MINI. Thank you for your kind words!

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Dealership is excellent in providing service quickly and

Dealership is excellent in providing service quickly and checking all the boxes for being up-to-date. Accommodations while waiting are enjoyable with snacks and TV so even with a minor wait all is good.

Dealership is excellent in providing service quickly and

Dealership is excellent in providing service quickly and checking all the boxes for being up-to-date. Accommodations while waiting are enjoyable with snacks and TV so even with a minor wait all is good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that you enjoyed the accommodations and efficient service at Orlando MINI. Thank you for sharing your positive experience with us!

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It was refreshing dealing with Orlando Mini.

It was refreshing dealing with Orlando Mini. There was no sales pressure at all. I appreciate all the information Connor provided in Sales and Brittany from Finance made everything clear and straightforward.

It was refreshing dealing with Orlando Mini.

It was refreshing dealing with Orlando Mini. There was no sales pressure at all. I appreciate all the information Connor provided in Sales and Brittany from Finance made everything clear and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matt, we're delighted to hear that Connor and Brittany made your experience at Orlando MINI smooth and pressure-free. Thank you for sharing this positive feedback!

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I brought my Mini Convertible in for the 10,000 mile

I brought my Mini Convertible in for the 10,000 mile check up and oil change. Once again I was greeted by Matt with the upmost courtesy. I feel very confident bringing my car to Orlando mini even though it is over an hour to get there. I will continue to bring my car there.

I brought my Mini Convertible in for the 10,000 mile

I brought my Mini Convertible in for the 10,000 mile check up and oil change. Once again I was greeted by Matt with the upmost courtesy. I feel very confident bringing my car to Orlando mini even though it is over an hour to get there. I will continue to bring my car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Regina, we're delighted to hear that Matt and the Orlando MINI team continue to provide you with excellent service. Your confidence in us means a lot, and we look forward to seeing you for future visits!

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I have been using Orlando MINI since 2019.

I have been using Orlando MINI since 2019. They’ve been very good to me. They’ve always worked with me with all the issues very professional very personable. My last visit Tiffany was the service rep that worked with me. She went above and beyond and help me with getting my repairs done, my hats off the to the crew. They did a fantastic job and worked with me on pricing so forth.

I have been using Orlando MINI since 2019.

I have been using Orlando MINI since 2019. They’ve been very good to me. They’ve always worked with me with all the issues very professional very personable. My last visit Tiffany was the service rep that worked with me. She went above and beyond and help me with getting my repairs done, my hats off the to the crew. They did a fantastic job and worked with me on pricing so forth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jimmy, we're delighted to hear that Tiffany and the Orlando MINI team have consistently provided you with excellent service since 2019. Thanks for your continued trust in us!

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