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Orlando MINI

(222 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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Good inventory and Luis was an excellent and courteous

Good inventory and Luis was an excellent and courteous salesperson with expert knowledge of each model in stock.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was welcomed at the dealership with professionalism;

I was welcomed at the dealership with professionalism; the service department extended terrific customer service. I will follow the advice given to me from the service manager. He was sincere and put my needs first. What a first class mini dealership. I give them all 10s for sure. Thank you!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, this feedback made our day! We are thrilled you had such a successful experience with our team. Thank you from all of us at Orlando MINI!

Tiffany on service is the absolute best!

Tiffany on service is the absolute best! Knowledge, dedicated, warm kind patient and knows everything about mini cooper! She goes above and beyond in every wayZ she builds lasting relationships with her customers. Always returns calls, and makes time for questions and lol I always have many

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karen, thank you for sharing your fantastic feedback about Tiffany! We truly appreciate your business and five-star rating from all of us at Orlando MINI.

Personalized service.

Personalized service. Great communication-informed via text, email and video of car to show exactly what is found..

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, thank you for highlighting our effective, personalized communication! We appreciate your business and hope to see you again at Orlando MINI.

All customer service great and the labor department is

All customer service great and the labor department is to. We’ve had always a great experience and we’ve been going there since 2013.. We like that the mechanics doing the videos so that you know what’s going on with your car

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! It's wonderful to hear that you've consistently had excellent experiences with us since 2013. We're glad the video updates provided by our Orlando MINI mechanics keep you informed. We look forward to serving you for many more years! Safe travels!

My overall experience at Orlando MINI was amazing!

My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vee, we're delighted to hear you had such a positive experience with Jhon at Orlando MINI. Enjoy your new car and safe travels!

Orlando Mini always provides excellent customer service

Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stacy, thank you for choosing Orlando MINI and for sharing your experience! We are so grateful for your business and look forward to seeing you again!

Thank you,Tiffany for being so timely, friendly,

Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, we are happy to hear that Tiffany provided such professional and timely service, keeping you informed every step of the way at Orlando MINI. We look forward to working with you in the future.

Tiffany always makes the Impeccable Quality and Service

Tiffany always makes the Impeccable Quality and Service that exceeds expectations. Thank You for the Great Service.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so grateful for your kind feedback! It means a lot to hear that Tiffany and the team made a great impression. We look forward to seeing you again in the future at Orlando MINI!

As always, great service overall, but top attention to

As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marcelo, thank you for sharing your appreciation for Tiffany! Your continued trust and business with Orlando MINI mean a lot to us.