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Orlando MINI

(223 reviews)
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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Excellent service, everyone was nice and helpful (especially since I’m a new car owner).

Excellent service, everyone was nice and helpful (especially since I’m a new car owner).

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Orlando MINI!

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I was welcomed at the dealership with professionalism; the service department extended terrific customer service. I will follow the advice given to me from the service manager. He was sincere and put my needs first. What a first class mini dealership. I give them all 10s for sure. Thank you!

I was welcomed at the dealership with professionalism; the service department extended terrific customer service. I will follow the advice given to me from the service manager. He was sincere and put my needs first. What a first class mini dealership. I give them all 10s for sure. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, this feedback made our day! We are thrilled you had such a successful experience with our team. Thank you from all of us at Orlando MINI!

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Tiffany on service is the absolute best! Knowledge, dedicated, warm kind patient and knows everything about mini cooper! She goes above and beyond in every wayZ she builds lasting relationships with her customers. Always returns calls, and makes time for questions and lol I always have many

Tiffany on service is the absolute best! Knowledge, dedicated, warm kind patient and knows everything about mini cooper! She goes above and beyond in every wayZ she builds lasting relationships with her customers. Always returns calls, and makes time for questions and lol I always have many

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karen, thank you for sharing your fantastic feedback about Tiffany! We truly appreciate your business and five-star rating from all of us at Orlando MINI.

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My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!

My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vee, we're delighted to hear you had such a positive experience with Jhon at Orlando MINI. Enjoy your new car and safe travels!

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Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.

Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stacy, thank you for choosing Orlando MINI and for sharing your experience! We are so grateful for your business and look forward to seeing you again!

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Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.

Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, we are happy to hear that Tiffany provided such professional and timely service, keeping you informed every step of the way at Orlando MINI. We look forward to working with you in the future.

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As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.

As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marcelo, thank you for sharing your appreciation for Tiffany! Your continued trust and business with Orlando MINI mean a lot to us.

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I’m delighted with the service, professionalism, and overall support Matt provided. He was incredibly helpful, knowledgeable, and went the extra mile to explain the repairs and available options. Highly recommend Matt and the Mini dealership.

I’m delighted with the service, professionalism, and overall support Matt provided. He was incredibly helpful, knowledgeable, and went the extra mile to explain the repairs and available options. Highly recommend Matt and the Mini dealership.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rafael, we're happy to hear Matt gave you such a thorough and professional service at Orlando MINI. We appreciate your recommendation and we wish you safe travels ahead!

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Luis and the team made the purchase experience the easiest and quickest car purchase ever. I appreciated the straight forward approach to car buying. There were no aggressive sales tactics. Even the finance representative, Melanie, was informative and professional. There was never a time during the process when I felt uncomfortable. I would rate this as the best car purchase experience I’ve ever had.

Luis and the team made the purchase experience the easiest and quickest car purchase ever. I appreciated the straight forward approach to car buying. There were no aggressive sales tactics. Even the finance representative, Melanie, was informative and professional. There was never a time during the process when I felt uncomfortable. I would rate this as the best car purchase experience I’ve ever had.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to tell us about your smooth and straightforward car-buying experience with Luis, Melanie and the team! Congratulations on your new car and welcome to the Orlando MINI family!

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My experience with Orlando Mini is always excellent customer centric focused. I have purchased two Mini’s from the dealership and would highly recommend anyone for purchasing, for services. All service staff are always pleasant and help understand your service from the time you walk in the door. I thank Tiffany for always being so pleasant and easy going.

My experience with Orlando Mini is always excellent customer centric focused. I have purchased two Mini’s from the dealership and would highly recommend anyone for purchasing, for services. All service staff are always pleasant and help understand your service from the time you walk in the door. I thank Tiffany for always being so pleasant and easy going.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Fred, thank you for your business and your fantastic review! We truly appreciate your support and will pass along your gratitude to Tiffany. We look forward to seeing you again at Orlando MINI! Safe travels!

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