Reviews
I was welcomed at the dealership with professionalism; the service department extended terrific customer service. I will follow the advice given to me from the service manager. He was sincere and put my needs first. What a first class mini dealership. I give them all 10s for sure. Thank you!
I was welcomed at the dealership with professionalism; the service department extended terrific customer service. I will follow the advice given to me from the service manager. He was sincere and put my needs first. What a first class mini dealership. I give them all 10s for sure. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, this feedback made our day! We are thrilled you had such a successful experience with our team. Thank you from all of us at Orlando MINI!
Tiffany on service is the absolute best! Knowledge, dedicated, warm kind patient and knows everything about mini cooper! She goes above and beyond in every wayZ she builds lasting relationships with her customers. Always returns calls, and makes time for questions and lol I always have many
Tiffany on service is the absolute best! Knowledge, dedicated, warm kind patient and knows everything about mini cooper! She goes above and beyond in every wayZ she builds lasting relationships with her customers. Always returns calls, and makes time for questions and lol I always have many
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, thank you for sharing your fantastic feedback about Tiffany! We truly appreciate your business and five-star rating from all of us at Orlando MINI.
Personalized service. Great communication-informed via text, email and video of car to show exactly what is found..
Personalized service. Great communication-informed via text, email and video of car to show exactly what is found..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, thank you for highlighting our effective, personalized communication! We appreciate your business and hope to see you again at Orlando MINI.
All customer service great and the labor department is to. We’ve had always a great experience and we’ve been going there since 2013.. We like that the mechanics doing the videos so that you know what’s going on with your car
All customer service great and the labor department is to. We’ve had always a great experience and we’ve been going there since 2013.. We like that the mechanics doing the videos so that you know what’s going on with your car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's wonderful to hear that you've consistently had excellent experiences with us since 2013. We're glad the video updates provided by our Orlando MINI mechanics keep you informed. We look forward to serving you for many more years! Safe travels!
My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!
My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vee, we're delighted to hear you had such a positive experience with Jhon at Orlando MINI. Enjoy your new car and safe travels!
Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.
Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stacy, thank you for choosing Orlando MINI and for sharing your experience! We are so grateful for your business and look forward to seeing you again!
Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.
Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we are happy to hear that Tiffany provided such professional and timely service, keeping you informed every step of the way at Orlando MINI. We look forward to working with you in the future.
Tiffany always makes the Impeccable Quality and Service that exceeds expectations. Thank You for the Great Service.
Tiffany always makes the Impeccable Quality and Service that exceeds expectations. Thank You for the Great Service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so grateful for your kind feedback! It means a lot to hear that Tiffany and the team made a great impression. We look forward to seeing you again in the future at Orlando MINI!
As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.
As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcelo, thank you for sharing your appreciation for Tiffany! Your continued trust and business with Orlando MINI mean a lot to us.
Nice and helpful people, lovely facilities Luis was great! I'm looking forward to many years w Orlando Mini
Nice and helpful people, lovely facilities Luis was great! I'm looking forward to many years w Orlando Mini
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you had a smooth and easy experience with Luis and the rest of our team at Orlando MINI! We look forward to seeing you again down the road. Safe travels!