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Orlando MINI

(218 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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All customer service great and the labor department is to. We’ve had always a great experience and we’ve been going there since 2013.. We like that the mechanics doing the videos so that you know what’s going on with your car

All customer service great and the labor department is to. We’ve had always a great experience and we’ve been going there since 2013.. We like that the mechanics doing the videos so that you know what’s going on with your car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! It's wonderful to hear that you've consistently had excellent experiences with us since 2013. We're glad the video updates provided by our Orlando MINI mechanics keep you informed. We look forward to serving you for many more years! Safe travels!

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My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!

My overall experience at Orlando MINI was amazing! I had the pleasure of having Jhon help me throughout the whole process. He was very professional and supportive which definitely allowed me to enjoy the overall experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Vee, we're delighted to hear you had such a positive experience with Jhon at Orlando MINI. Enjoy your new car and safe travels!

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Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.

Orlando Mini always provides excellent customer service and took very good care of my Mini for me. I’ve never waited over estimated time and appreciate the space to work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stacy, thank you for choosing Orlando MINI and for sharing your experience! We are so grateful for your business and look forward to seeing you again!

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Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.

Thank you,Tiffany for being so timely, friendly, professional! You kept me informed every step of the way in the process of getting my car serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, we are happy to hear that Tiffany provided such professional and timely service, keeping you informed every step of the way at Orlando MINI. We look forward to working with you in the future.

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Tiffany always makes the Impeccable Quality and Service that exceeds expectations. Thank You for the Great Service.

Tiffany always makes the Impeccable Quality and Service that exceeds expectations. Thank You for the Great Service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so grateful for your kind feedback! It means a lot to hear that Tiffany and the team made a great impression. We look forward to seeing you again in the future at Orlando MINI!

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As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.

As always, great service overall, but top attention to Tiffany, who’s been my advisor for years! She had not only taken great care of my Minis but also once gave me advice and on acquiring a used one that I was trying to get.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marcelo, thank you for sharing your appreciation for Tiffany! Your continued trust and business with Orlando MINI mean a lot to us.

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Nice and helpful people, lovely facilities Luis was great! I'm looking forward to many years w Orlando Mini

Nice and helpful people, lovely facilities Luis was great! I'm looking forward to many years w Orlando Mini

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad to hear you had a smooth and easy experience with Luis and the rest of our team at Orlando MINI! We look forward to seeing you again down the road. Safe travels!

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I’m delighted with the service, professionalism, and overall support Matt provided. He was incredibly helpful, knowledgeable, and went the extra mile to explain the repairs and available options. Highly recommend Matt and the Mini dealership.

I’m delighted with the service, professionalism, and overall support Matt provided. He was incredibly helpful, knowledgeable, and went the extra mile to explain the repairs and available options. Highly recommend Matt and the Mini dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rafael, we're happy to hear Matt gave you such a thorough and professional service at Orlando MINI. We appreciate your recommendation and we wish you safe travels ahead!

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Rick was wonderful. Very pleasant and helpful. The service was fast and the waiting area was lovely. All was a more than exceptional experience

Rick was wonderful. Very pleasant and helpful. The service was fast and the waiting area was lovely. All was a more than exceptional experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted that Rick was helpful and fast during your visit with us! Thank you for choosing Orlando MINI and we hope to see you back in the future.

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Friendly dealership willing to go out of their way to help any way possible. Our salesman Josh even followed up after the sale.

Friendly dealership willing to go out of their way to help any way possible. Our salesman Josh even followed up after the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your stellar review of Josh and the Orlando MINI team! We are grateful for your business and wish you many happy miles ahead, Joan!

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