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Legend Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)
Visit Legend Auto Sales
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–6:00pm
(916) 256-4945 (916) 256-4945

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They did not live up to their promises.

I called and spoke to a sales representative. I laid out all of my concerns and issues with financing a car, since we were just cleared from a bankruptcy and I know it can be tricky. They assured me that they can help me and urged me to apply, which I did. After waiting a considerable time, I called them and was told that they would look into the matter and get back to me within the hour. No call came, I waited several hours and called again. This time I was told they could not make me a deal. Their ad says "Guaranteed Credit Approval", and I was told that they make these kinds of deals all the time. But, I am less upset about being turned down as I am about not getting the courtesy of a call back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Fair price, good car dealer!

I like that place, very one is very friendly. I made a good deal. The car had fist a small issue, but that got fixed very fast. I can definitive recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No response

i recently contacted this dealer about a car via cars.com. i did not receive the courtesy of a response.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

THANK YOU FOR YOUR CONCERN AND WE APPOLOGISED FOR ANY INCONVENIENCE PLEASE CALL ME DIRECTLY SAM 9169791100 GENERAL MANAGER

Never returned my email

I was interested in purchasing a car I saw online and sent an email to set up a time to come check it out. And never got a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best vehicle purchase experience ever!

Branson and Sam are great guys to work with. They were not trying to push me to buy (BIG BONUS) or try to sell me a car I was not interested in, Branson (sales rep.) knew all about the cars and discussed in depth the pros and cons. I had been to several other dealers with complete dissatisfaction in either there cars or there people. I could not have been happier with Legend Auto and I highly recommend going there for any vehicle purchase. Sam in financing was also great, as my credit is not, he would not give up finding me the best interest rate and terms for a loan. I cannot say enough great things about my experience at Legend Auto but I can say they will always be my number one choice for future purchases. If you want a 5 star experience, great vehicle, and price don't waste your time going elsewhere. Thanks again to Branson and Sam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU MARTIN

always good service, always good vehicles

I have bought several cars from Legend Auto: 2002 Mercedes E320 (in 2006), 2005 Mercedes E500 (in 2006), 2003 Mercedes S430 (in 2008) and a 2002 Mercedes S500 in 2008 (the vehicle I still have with only 87 thousand miles on it, Bought with only 39 thousand miles on it from Hod and Sam). Recently just added the most recent purchase which was a 2006 Mercedes E350 which my fiance' is driving and loving it her first Mercedes vehicle ever. I have been buying vehicles from them for years and am looking to buy again - they are very upfront have the carfax records in hand and ready to explain any issue upfront. Obviously they are in business to make money so you have to ask questions closed mouths don't get fed. I personally would never purchase a vehicle anywhere else in Sacramento and have referred like 20 of my friends which are all satisfied. Most vehicles come with a 30 day warranty and if you ask and explain what you want fixed it will be fixed!! You have to tell them your concerns before you purchase but even after if there is a mechanical issue they will fix it within the warranty. Now if you buy one of their low mileage vehicles you can buy a extended warranty which I did for my S500 and it was well worth every penny. I had to post a review because I seen some BS reviews on here. This is real review if you read this and don't believe me just go down there and tell them Randy sent you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LEGEND AUTO WILL NOT STAND BY THE CUSTOMER

I WAS LIED TO .... THE CAR IS LESS THAN 6 WEEKS OWNED AND IT HAS MAJOR ISSUES THAT THE MECHANIC SAYS DEALER SHOULD HAVE WARNED US ABOUT. DO NOT BUY A CAR FROM THIS DEALER ONCE YOU SIGN ON THE LINE THEY IGNORE YOU EVEN THOUGH THE PROFESS TO BE GOOD TO THE CUSTOMER

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYER BEWARE

This dealership gave me the run around for 3 days. I had a pre-approived loan, money down all all the necessary documents to make this deal. The salesman, Victor, along with the finance guy, Jay, kept asking me if they could just finance the loan. I said no and they kept putting the sale it off. When I called they said they were waiting for my bank to call them back. When I called my bank, they said nobody from Legend Auto had ever called them. All Legend needed to do was call my bank with price, mileage, model and make of car and it was funded. At 8PM on the thrid day, I got a text from them telling me the bank would charge them $1500 to do this deal and good luck. My bank says they would never charge them a fee. Lies, lies, lies! They are dishonest and have no integrity. DO NOT GO HERE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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RT Charger... Yes, I love it

I came last saturday and this saturday I am leaving with the car I wanted. I have a great big smile and still money in my pocket. They were courteous, timely, responsive, direct and up front about everything. I am a single female with kids and they made sure the car I got is reliable and the price is affordable. IAgain, on top of all that, I got the car I wanted a t the price I can afford. Very professional place with freat deals and great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Legend good place to buy a car.

Sammy offered excellent customer service. He found my wife I the best financing to purchase a car. He repaired our car because it was under warranty with no problems. I would definitely purchase another car from Legend Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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