Reviews
Write a reviewAnthony Ferraro was my dealer and he was fantastic.
Anthony Ferraro was my dealer and he was fantastic. I have bought the last nine cars from Rallye and I will never go back after dealing with Anthony. He was very easy to deal with and made it so easy to trade in my Bentley.
Anthony Ferraro was my dealer and he was fantastic.
Anthony Ferraro was my dealer and he was fantastic. I have bought the last nine cars from Rallye and I will never go back after dealing with Anthony. He was very easy to deal with and made it so easy to trade in my Bentley.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is an amazing review! Thank you for choosing us and telling us about your experience with Anthony. We appreciate you taking the time to recognize him. Welcome to the Helms Bros., Inc. Family. We look forward to building a relationship with and working with you.
Andrea Kass is the best!
Andrea Kass is the best! She is knowledgeable, efficient and a genuine person.Would recommend her highly to all.
Andrea Kass is the best!
Andrea Kass is the best! She is knowledgeable, efficient and a genuine person.Would recommend her highly to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing us for your vehicle needs and are so pleased you had a 5-star experience. Thank you for the kind words for Andrea. We look forward to working with you again.
outstanding customer service ,i had a great experience
outstanding customer service ,i had a great experience and will return to this establishment again.
outstanding customer service ,i had a great experience
outstanding customer service ,i had a great experience and will return to this establishment again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words and excellent review. We appreciate it! Reach out with any questions or for any additional assistance. Take care!
Jason was amazing in helping me with my lease deal.
Jason was amazing in helping me with my lease deal. Totally satisfied with this dealership!
Jason was amazing in helping me with my lease deal.
Jason was amazing in helping me with my lease deal. Totally satisfied with this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review and for choosing us for your new vehicle purchase. We look forward to seeing you again. Take care
Tha people the staff and Mr Jeffery was excellent very
Tha people the staff and Mr Jeffery was excellent very helpful cooperative., he did wat ever we except from ho
Tha people the staff and Mr Jeffery was excellent very
Tha people the staff and Mr Jeffery was excellent very helpful cooperative., he did wat ever we except from ho
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review. We appreciate you choosing us for your vehicle needs and hope to work with you again. Reach out if you need anything and take care!
Experience was excellent.
Experience was excellent. Dealing with Jason as always was first class service. I left him a message, he immediately called me back, found the vehicle i was interested in and was able to get me right in hassle free. The rest of the sales floor was very friendly and kept me entertained while my vehicle was finalized. Always a pleasure and my go to dealership/sales team…. Thank you Jason and Helms Team.
Experience was excellent.
Experience was excellent. Dealing with Jason as always was first class service. I left him a message, he immediately called me back, found the vehicle i was interested in and was able to get me right in hassle free. The rest of the sales floor was very friendly and kept me entertained while my vehicle was finalized. Always a pleasure and my go to dealership/sales team…. Thank you Jason and Helms Team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure to get you in the car you wanted. Thank you for the amazing review and kind words for our staff. We are so pleased that you chose us for your new vehicle needs and hope we get to work with you again in the future. Take care!
I've been to many dealerships before and I've dealt with
I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard to earn your trust and business. I highly recommend Jason Chen for anyone looking to get a Mercedes Benz. My family has been dealing with Helms Bros. for almost 50 years. Helms Bros is a very good dealership compared to other Mercedes dealerships. While my family has been dealing with Helms Bros for a very long time, I made a mistake with my last Mercedes Benz and went to the Mercedes dealership in Roslyn. Big Mistake!! They tried to scam me, lie to me, and do everything a Used car dealership would do to rip you off. So, I went back to Helms Bros. for my current car which I got during the summer of 2023. Unfortunately, the new car I got is having a lot of issues and I'm hoping Helms Bros. will take care of me and make everything right. For now, I'm giving Helms Bros. 5 stars. I will post updates in the future.
I've been to many dealerships before and I've dealt with
I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard to earn your trust and business. I highly recommend Jason Chen for anyone looking to get a Mercedes Benz. My family has been dealing with Helms Bros. for almost 50 years. Helms Bros is a very good dealership compared to other Mercedes dealerships. While my family has been dealing with Helms Bros for a very long time, I made a mistake with my last Mercedes Benz and went to the Mercedes dealership in Roslyn. Big Mistake!! They tried to scam me, lie to me, and do everything a Used car dealership would do to rip you off. So, I went back to Helms Bros. for my current car which I got during the summer of 2023. Unfortunately, the new car I got is having a lot of issues and I'm hoping Helms Bros. will take care of me and make everything right. For now, I'm giving Helms Bros. 5 stars. I will post updates in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony - We appreciate your kind review. Thank you for taking the time to recognize Jason's hard work and dedication to his clients. We look forward to working with you. Please reach out if there is anything we can do to assist you.
I just had a conversation with Suzanne Cochrane, the General Manager at Helms Bros. and I must say that she is truly amazing. This is what sets Helms Bros. apart from other Mercedes Benz dealerships - they have such great people like Suzanne who are always willing to go the extra mile for their customers. After speaking with her over the phone, I feel much more at ease and I know that I can trust Suzanne to handle any issues with my new car. She is incredibly supportive and I am so glad that she has my back.
Simply the best, great team .
Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that
Simply the best, great team .
Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review. We are so pleased that you had a 5-star experience with us. We appreciate you choosing us for your vehicle needs and hope to see you again. Please reach out if there is anything we can do for you.
Professional, Extremely helpful.
Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable.
Professional, Extremely helpful.
Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.
They were both quick and decisive.
They were both quick and decisive. They were very friendly and give me confidence in my decision.
They were both quick and decisive.
They were both quick and decisive. They were very friendly and give me confidence in my decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to have exceeded your expectations. Thank you for taking the time to review our dealership and recognize our staff. Please reach out if there is anything additional we can do for you.
