West Herr Chrysler Dodge RAM Jeep of Orchard Park

I would recommend this dealership to anyone. My salesperson was very excellent with all the answers to my questions. Very professional, and understood my pain points. Great experience!

I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!

This was our first time dealing with West Herr Jeep. My husband and I went just to look and went home with my new 2019 Jeep Cherokee that same day. Brandon Ross is an amazing salesperson, very knowledgeable and friendly. He listened to all my needs in a vehicle and found the perfect one for me. I couldn?t be happier with my new Jeep Cherokee and West Herr. I would definitely recommend Brandon Ross and West Herr Jeep to my family and friends.

Very helpful salesman, Brendan. No pressure, knowledgeable, courteous. Took all of my wants into consideration. Had the car ready to pick up in 1 hour! Would lease another car from him again!

I find it very hard to believe that Jeep would build a vehicle designed as a family car and not put a spare tire or jack inside...maybe I'm nuts.

I leased a 2018 Jeep for the 1st time in my life. It was so easy and pleasant to deal with West Herr Jeep. I recieved personal attention as if we were long time friends! What a pleasure!

My family just purchased our third Jeep in three months from Adam Emminger. He made the process easy and would deifinitely recommend Adam and West Herr Jeep for your next vehicle.

I had a wonderful experience leasing my new Jeep. Dalonte Wallace was fantastic and probably the best salesman I?ve ever dealt with. I will definitely refer my friends and family to see him at WestHerr Jeep.

Wasn't sure if I could get the vehicle I was hoping for but they did it even though we were top heavy on our previous vehicle. Thanks Ezell!!

I took my Jeep in to have them check out a slow leak on one of my tires. After 15 minutes, they came out to tell me the tire had a nail in the inner sidewall and it could not be patched. They said I would need to pay $180 to replace the tire. I then took the Jeep to Mavis, who showed me where the nail was located and they easily patched the tire on the flat surface of the tire and they could not think of a reason why Jeep would have told me they couldn't fix it besides an excuse to make money. I am extremely dissatisfied with this dealership and will never return/nor recommend it to anyone. Mavis however, has earned my respect and repeat service through their honesty and quick service. A few weeks prior to this issue, I scheduled an appointment with one of the managers through a contact person. She repeatedly confirmed the appointment with me. I showed up and the manager had no idea I was coming in and when I explained that I was supposed to have my Jeep appraised, he ignored my request and simply took a few pictures of the Jeep resulting in no follow-up and a complete waste of my time. This dealer will call you 5 times a day to get you in and then once they realize that they cannot profit easily from you, turn you away like you are wasting their time.