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Hopper Motorplex

(447 reviews)
Visit Hopper Motorplex
Sales hours: 10:00am to 6:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(855) 370-5459 (855) 370-5459

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hopper Motorplex from DealerRater.

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Excellent Care

I am extremely pleased with the quality of the motorcycle I purchase. David was exceptionally helpful and answered all of my questions directly. I took a test drive and never looked back. I recommend you begin your search for a vehicle at Hopper Motorplex. Their inventory and pricing is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

a great car buying experience

Kyle and the team were awesome! I Would HIGHLY recommend kyle and hopper to anyone looking for a new car or bike. When I'm looking for another vehicle, I'll be sure to check these guys out first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2016 Chevy Tahoe LTZ

Kyle and team did an amazing job getting me into a 2016 Chevy Tahoe! I Highly recommend working these guys! They will get you in and out with the car of your dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fast and Friendly!

Kyle and his team put me in the car I've been wanting for a long time. My new(new to me!) 2014 Dodge Challenger is beyond awesome; great condition and at a great price. Other dealerships would take all day to get you in your dream car, but Kyle & John had my trade-in and financing done in only a few hours. I was home by lunch! Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awsome

It was great but I wish somebody speak Spanish. Any way them help us a lot. Thank for that. The guy who help us with paper work it was awsome.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A++++**

We shopped with Hopper For our last vehicle and went back for our newest! Sean and John are awesome guys who we felt had our best interest at heart! Highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome trade in experience on a 2014 Jeep Rubicon

Like some others have said in the reviews here on Kyle, it was the fastest trade in and paperwork process I have ever experienced. When we showed up for delivery of the Jeep Rubicon it only took 45 minutes to do all the paperwork and drive off. Most dealerships will spend hours trying to sell you this warrantee and upgrades and junk you don't need. It was so nice not to have to go through all that BS. I will be buying another car from him in the future. No doubt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice Bike but BAD buying experience

To good to be true, they will tell you anything to sale you a bike, read all the fine print because they are either complete idiots or out right liars. (I believe a combo of both). Will never recommend this dealership and have reported them to the Texas Better Business Bureau, the Texas Attorney General and have launched a complaint with the finance company that bought the paper.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, I'm sorry you are not happy with your experience with our dealership. We in no way pressured you to sign the electronic documents that were sent to you at your location. I understand that the financing option you were given was not great but it was the only option with your credit situation. We have offered to help you refinance the bike in a year or so once your credit score has improved and will still try to do that for you if you choose.

Consumer response

You are correct you didn't pressure me but you did flat out lie about the financing David you and I both know that. Sure my credit needs some work but you represented that you were selling me a bike when in fact you were leasing me a bike, huge difference. Even went as far as telling me you financing was the exact same way. Bottom line is you did a poor job and I am the one paying the cost not you or Hopper Motorplex. Good luck with your business but you won't get any from me or anyone I know.

Fastest Trade Ever

I've never traded in a car and it go so fast and efficient as with Kyle at Hopper. He made it smooth and easy and was very responsive on all of our questions and requests on the car. I would definitely work with Kyle and Hopper Motorolex again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lifted 2015 Jeep Wrangler Rubicon Unlimited purchase

I purchased a lifted 2015 Jeep Wrangler Rubicon Unlimited. Kyle made the whole process of buying it painless. He was very friendly and personable. I would definitely recommend him to my family and friends, or anyone looking to buy a good, high end used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.