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Hopper Motorplex

(447 reviews)
Visit Hopper Motorplex
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(855) 370-5459 (855) 370-5459

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hopper Motorplex from DealerRater.

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Great Experience! Service on my 2012 BMW.

The Mighty Mike Cannon, over at Hopper Motorplex, had Aaron Tuttle in service help me with my BMW. Running smooth, and way cheaper than BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience - Negotiation and Delivery

Purchased a 2013 Wrangler Unlimited for weekend fun. Entire experience working with dealership and salesperson (Sean Adams) exceeded my expectations. This dealership has a great selection of Jeep's, high end SUV's and motorcycles and sells for reasonable prices. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jeep for Daughter

We searched long and hard for a Jeep for our daughter. Kyle made the purchase easy, and all we could hope for in a graduation present. Kyle continues to be available and helpful even after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Outstanding purchase!!!

Traded our 2013 ZL1 Camaro for an awesome 2014 Jeep Unlimited Sahara Wrangler! Kyle was amazing and upfront. Very friendly and not pushy at all. His honesty made us feel very pleased with our transaction and we couldn't be more happy! We will definitely recommend Kyle and Hopper Motorplex to all our friends and family. We look forward to our future relations with this outstanding team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Makes the purchase process simple

I've bought over 30 cars in the last 15 years and this was by far one of the easiest. Bought my Porsche Cayenne from Kyle. Down to earth, no typical dealership gimmicks. Will definitely recommend my friends and family to him directly. And the finance manager (only 1) very easy to talk too. You will enjoy this buying experience from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best truck buying experience I've ever had!

Trey was great! He worked hard to put me in a vehicle that I not only needed, but got me into what I wanted. Trey was honest which I've found hard to come by in the car business. I'll definitely bring my business back to Hopper as long as Trey is there!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome product, great customer care, fair price

Not your typical dealership. Sticker price set very competitively after doing my research homework and shopping around. Upgrades they made to my vehicle were done professionally and really customized my 2017 F250 SD. Lift, tires, wheels and the custom paint made the sale! Worked with Brice to close the deal after the original salesman unexpectedly left. Brice did a great job stepping in and keeping us interested by showing us different products until we settled on the vehicle that was right for us for what our long term needs were. Definitely recommend Hopper Motorplex to friends/family and anyone interested in purchasing a vehicle (yes they sell motorcycles too)! The no pressure sales approach actually made the car buying experience enjoyable. Got what I wanted/needed for a darn fair price. Not a lot of haggling. Shout out to John in finance for getting us the right extended warranty too. Glad ya'll are in business right here in McKinney! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle made it easy

Purchasing my son's 2004 Land Cruiser from Kyle was one of the easiest car buying experiences I've ever had. I highly recommend Kyle and Hopper Motorplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience overall

I purchased a 2014 Jeep Grand Cherokee from Trey Trenholm at Hopper Motorplex three months back. He was a no pressure salesman throughout the entire process which I really appreciated. Trey and his financing manager worked with me to get the best rate on the Jeep, and made my existing car trade-in a fairly easy process. I was on my way within a few hours of walking in the door. I believe Trey went above and beyond after the sale. He would call or email me every few months after to ensure I was still enjoying the vehicle and had no issues with it. That kind of customer service is rare anymore, and is a nice touch I wont forget. Overall I would highly recommend shopping at Hopper Motorplex to anyone, and I would recommend buying from Trey Trenholm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great quality service

This was my second purchase from this dealership with Sean. He was easy and great to work with both times; he listens to what you want and need in a vehicle, goes over all options, super honest and down-to-earth, not pushy at all, and the plus side is he didn't mind that most of my coordinating while at work was done via text/email. My third vehicle will be from them too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.