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Lagrange Toyota

(2,083 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lagrange Toyota from DealerRater.

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Salesman Alan Vazquez reached out to me when he learned I was in search of a New Toyota Corolla. He was so helpful and Kind in getting me what I really wanted. I love Lagrange Toyota. This is my third vehicle I have purchased from them! Thanks Lagrange Toyota and Alan Vazquez! I love my new car!

Salesman Alan Vazquez reached out to me when he learned I was in search of a New Toyota Corolla. He was so helpful and Kind in getting me what I really wanted. I love Lagrange Toyota. This is my third vehicle I have purchased from them! Thanks Lagrange Toyota and Alan Vazquez! I love my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very friendly service and moved very quickly. The whole process was very easy. Listened to what I wanted and made it happen

Very friendly service and moved very quickly. The whole process was very easy. Listened to what I wanted and made it happen

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go see Kenny Crawford ! He’s the best ! Best service hands down ! So happy with our choice !

Go see Kenny Crawford ! He’s the best ! Best service hands down ! So happy with our choice !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Ask for Kenny Crawford! I went to maybe 20 dealerships. Had the best service here and purchased a 2026 RAV4 that we’re very happy with!

Ask for Kenny Crawford! I went to maybe 20 dealerships. Had the best service here and purchased a 2026 RAV4 that we’re very happy with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Ask for Kenny Crawford! I went to maybe 20 dealerships. Had the best service here and purchased a 2026 RAV4 that we’re very happy with!

Ask for Kenny Crawford! I went to maybe 20 dealerships. Had the best service here and purchased a 2026 RAV4 that we’re very happy with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I have been working with my salesman Alan Vasquez for months to find me the vehicle that met my needs. Once the vehicle was located delivered to the dealership Alan and Bobby, the sales manager worked diligently to put my deal together. I can't say enough about Bobby and his professional skills. You can sense when you work with a dealership and or manager that truly cares and one that goes above and beyond to ensure the customer is satisfied. 5 Stars to LaGrange Toyota!

I have been working with my salesman Alan Vasquez for months to find me the vehicle that met my needs. Once the vehicle was located delivered to the dealership Alan and Bobby, the sales manager worked diligently to put my deal together. I can't say enough about Bobby and his professional skills. You can sense when you work with a dealership and or manager that truly cares and one that goes above and beyond to ensure the customer is satisfied. 5 Stars to LaGrange Toyota!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have been working with my salesman Alan Vasquez for months to find me the vehicle that met my needs. Once the vehicle was located delivered to the dealership Alan and Bobby, the sales manager worked diligently to put my deal together. I can't say enough about Bobby and his professional skills. You can sense when you work with a dealership and or manager that truly cares and one that goes above and beyond to ensure the customer is satisfied. 5 Stars to LaGrange Toyota!

I have been working with my salesman Alan Vasquez for months to find me the vehicle that met my needs. Once the vehicle was located delivered to the dealership Alan and Bobby, the sales manager worked diligently to put my deal together. I can't say enough about Bobby and his professional skills. You can sense when you work with a dealership and or manager that truly cares and one that goes above and beyond to ensure the customer is satisfied. 5 Stars to LaGrange Toyota!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Today it took the service department 6 minutes to acknowledge I was even there for my appointment. Service advisor was not friendly and didn’t introduce himself or ask what I needed I had to tell him! Sat for two and a half hours with no communication with anyone and the online feature said my car was being inspected the whole time and never was updated! I had to ask for my multi point inspection paper afterwards. Not friendly at all! NEED TO DO BETTER!!

Today it took the service department 6 minutes to acknowledge I was even there for my appointment. Service advisor was not friendly and didn’t introduce himself or ask what I needed I had to tell him! Sat for two and a half hours with no communication with anyone and the online feature said my car was being inspected the whole time and never was updated! I had to ask for my multi point inspection paper afterwards. Not friendly at all! NEED TO DO BETTER!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Purchased a Ford Ranger there that had a bad modem. They did not know how to fix it. Told me to take it to a ford dealership. Over $1000, out of my pocket! The service contract was useless! This was something that they should have connected me to when I purchased the truck. Kept giving me the run around about it when I would call. Salesman just googled solutions instead of physically looking to see the problem. I am still waiting for a return call from them. Horrible customer service once you sign the paperwork! They took advantage of me without my husband there. They knew he just had open heart surgery which was why I was alone. Sold me service contracts that are worthless. All of this was rushed so you don’t catch all the details. Stephen the manager made it all sound wonderful, but in reality it is not. Never again.

Purchased a Ford Ranger there that had a bad modem. They did not know how to fix it. Told me to take it to a ford dealership. Over $1000, out of my pocket! The service contract was useless! This was something that they should have connected me to when I purchased the truck. Kept giving me the run around about it when I would call. Salesman just googled solutions instead of physically looking to see the problem. I am still waiting for a return call from them. Horrible customer service once you sign the paperwork! They took advantage of me without my husband there. They knew he just had open heart surgery which was why I was alone. Sold me service contracts that are worthless. All of this was rushed so you don’t catch all the details. Stephen the manager made it all sound wonderful, but in reality it is not. Never again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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When I first contacted Toyota of Lagrange from the receptionist down to my salesman, Alan V I was greeted with great customer service! When Alan and I first started talking, I told him my situation and what I wanted and he went straight to work. He worked with me with numbers paperwork, even down to delivering my car all the way from Lagrange to Carrollton, which is a 50 mile plus trip I have nothing but great things to say about this dealership as well as my salesman Mr. Alan V 10 out of 10 would recommend anyone looking for a great reliable car trustworthy people to this dealership thank you guys so much!!

When I first contacted Toyota of Lagrange from the receptionist down to my salesman, Alan V I was greeted with great customer service! When Alan and I first started talking, I told him my situation and what I wanted and he went straight to work. He worked with me with numbers paperwork, even down to delivering my car all the way from Lagrange to Carrollton, which is a 50 mile plus trip I have nothing but great things to say about this dealership as well as my salesman Mr. Alan V 10 out of 10 would recommend anyone looking for a great reliable car trustworthy people to this dealership thank you guys so much!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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