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Lagrange Toyota

(2,044 reviews)
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,044 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lagrange Toyota from DealerRater.

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Lagrange toyota....2014 tundra

Wonderful experience, Kevin Franklin was great, this is the 3rd new toyota from here,all great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great day to swap a car...or two.

Stopped in at LaGrange Toyota after deciding that our plan to wait a while wouldn't be harmed by a little window shopping. We spotted what my wife had her heart set on and got out of the car. Along came Mcauley Koenigsberg, new car salesman..no, no, NEW car salesman...as in new to the business. While chatting amiably about the cars we discovered that he was a classmate and friend of our son from LaGrange High and a genuinely nice young man. We test drove several before deciding to see if we could work something out on the Lexus my wife had her eye on. Mcauley went to work on our behalf and we ended up not only getting her the Lexus she has wanted but getting a nice 2011 Ford for myself. The entire staff(or at least all of them that we came in contact with) at Lagrange Toyota was professional, helpful and courteous. We certainly didn't make the job easy by surrendering our needs but the sales team worked diligently to meet us as close to our original stated target as possible and by working with our trades we did indeed make very satisfactory deals. Our original intent to wait a while was primarily motivated by a feeling that we needed more time to build equity in our trades in order to make a satisfactory deal. LaGrange Toyota made that happen MUCH faster than I had thought possible. And in the process of trading our two cars in on two of theirs we really gave Mcauley a resounding "welcome" to the business. I think he got a years experience in one day. I look forward to buying my next car from LaGrange Toyota and Mcauley in particular.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

LaGrange Toyota's Tilmon Cosper

LaGrange Toyota has provided us with another quality car buying experience. We will always purchase our vehicles from them. Their quality and professional staff are wonderful! Tilmon Cosper, our salesman at LaGrange Toyota, is one of the best! He has been with them for years! Tilmon truly cares about our car buying experience and wants us and our family to have the best automobile for our growing family's needs. We purchased a van since we are about to welcome our 4th child and Tilmon arranged to have it delivered to our home two hours away since my due date is fast approaching!! Now that is what you call customer service!!! Jeremy Marx was also extremely helpful in the finance side of the transaction!! If you're looking to buy a car, go to LaGrange Toyota and ask for Tilmon Cosper!! He will take care of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Royce Shirah

Have been buying new vehicles all my life & have never been taken care of like Alan Trainer & Lagrange Toyota has along with their Finance Mgr. Jeremy Just super people to deal with. My previous Truck always had great service Dept to take care of it. My experience with Lagrange Toyota has always been treated like a Human & very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LaGrange Toyota takes care of us again!!

LaGrange Toyota has provided us with another quality car buying experience. We will always purchase our vehicles from them. Their quality and professional staff are wonderful! Tilmon Cosper, our salesman at LaGrange Toyota, is one of the best! He has been with them for years! Tilmon truly cares about our car buying experience and wants us and our family to have the best automobile for our growing family's needs. We purchased a van since we are about to welcome our 4th child and Tilmon arranged to have it delivered to our home two hours away since my due date is fast approaching!! Now that is what you call customer service!!! Jeremy Marx was also extremely helpful in the finance side of the transaction!! If you're looking to buy a car, go to LaGrange Toyota and ask for Tilmon Cosper!! He will take care of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2014 Tundra Limited

Wonderful buying experience, great dealership, i travel 50 miles one way to buy and for service. Kevin Franklin did a wonderful job ordeing and delivering my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman goes above and beyond...

While waiting for my 2011 Avalon to finish being serviced, I got with Tillman Cosper to test drive a 2014 Avalon and in the process decided to buy it. We did the paperwork, found the car I wanted, and drove it off the lot. It was the easiest experience I have ever had buying a car. Tillman did a great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used 2013 Sienna LE

Bart Philips did an exceptional job of listening to my needs, finding a vehicle that fit my budget and, most importantly, got me in and out very quickly. Most hassle free buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesperson!! Love the car!!

Greg Lassetter is a great sales person! The car buying experience was exceptional, super fast!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My New Ride

Last Monday I drove off the lot at LaGrange Toyota in my 2nd LaGrange Toyota car. I was treated exceptionally well the first time and the second go round was no different. We purchased a 2014 Toyota Camry. We were absolutely impressed with our deal. We had previously shopped around and were gong to buy a used car somewhere else, but LaGrange Toyota kicked that offer way off the field. It was an offer we couldn't refuse. My wife got the car she wanted, at the price she wanted. Our experience was smooth, easy, and we were in and out of there in just a few hours. Most of all we had the absolute best Salesman in the City of LaGrange. If you want to be treated right, no nonsense, no tricks or gimmicks, call RONNIE BARNES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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