Colorado Auto Finders

Hello Omar, We appreciate you taking the time to leave us a review! We're thrilled to hear that our team was able to give you a great deal and provide top-notch service. Your recommendation means the world to us, and we’re so glad you had a 10/10 experience. Thank you for choosing Colorado Auto Finders.

Hello Jodi, Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team provided you with the type of service that we strive for—kind, transparent, and hassle-free. Kudos to the staff for being so attentive to your concerns and taking care of you, and making sure you felt genuinely cared for throughout the process. Your feedback means a lot to us, and we’re grateful for your trust. Thanks again for choosing Colorado Auto Finders, and enjoy your new car!

Hello Ralonda, Thank you so much for updating us! We’re grateful to hear that Ali was able to step in to take care of you and help resolve the situation. We are thrilled to have been able to make things right! We truly value your feedback and your willingness to give us another chance. Thanks again for working with us, and we hope you and your family enjoy the dinner!

Hello, Thank you for your business and for sharing your feedback with us. I truly understand your frustration, and I want to clarify the situation regarding your concerns. After reviewing your case with our service department, we found that for your first vehicle, no oil change receipts were provided. As outlined in our warranty disclosure, which you signed, proof of regular maintenance, including oil changes, are required to maintain warranty coverage. Regarding your second concern, our assessment indicates that the issue falls under normal wear and tear, which is not covered under warranty. As a courtesy, we did offer a thirty percent discount on the repair, which was declined. I hope this explanation provides clarity, and please don’t hesitate to reach out if you have any further questions. We appreciate your understanding and the opportunity to assist you.

Of course you do. For the 1st vehicle I provided 75% of the receipts. The 2nd car we just purchased from you, a vehicle should not be sold in that condition. Lesson learned. I will tell everyone i know what type of a dealership you are, just interested in lining the your pockets and those of the warranty companies.

Hello Troy, Thank you for sharing your feedback, and I’m truly sorry to hear about your frustration. I understand how disappointing this situation must be for you, and I’d like to clarify our policy to ensure transparency. When you signed the purchase agreement, it included an acknowledgment that the deposit was non-refundable. This policy is in place because, as you noted, taking a vehicle off the market—even briefly—can impact potential sales opportunities for both the dealership and other customers. Indeed, we turned away a lead on the vehicle as there was a deposit on it. While we recognize that your decision changed quickly, however we’re bound by the terms agreed upon at the time of signing. That said, we value your willingness to work with us and your understanding of our perspective. If there’s any way we can assist you in the future—whether by applying the deposit toward another vehicle or exploring alternatives—we’d be happy to discuss options. We appreciate your business and regret that this experience didn’t meet your expectations. If you’d like to discuss further, please don’t hesitate to reach out.

Hello, Thank you for taking the time to leave us a five-star review. Our family is committed to excellence, and your feedback greatly encourages us. We appreciate your business, support, and recommendation. Parking Dreams in Driveway is our goal, and we couldn’t be more thrilled to hear that our team delivered on our promise. Congratulations on your new vehicle and we look forward to serving you in the future.

Hello, Thank you for taking the time to leave us a five-star review. Our family is committed to excellence, and your feedback greatly encourages us. We appreciate your business and support. We strive for parking Dreams in Driveway, and we couldn’t be more thrilled to hear that our team delivered on our promise. Congratulations on your new vehicle and we look forward to serving you in the future.

Hello Christopher, Thank you for leaving us a review. Your feedback is important to us. We're pleased to have been able to assist you, though it's clear we may have areas to improve. We're committed to excellence and ensuring customer satisfaction is important to us. We understand that you spoke to the GM only late yesterday afternoon when you informed him that another dealership diagnosed your vehicle with needing a replacement transfer case. It seemed odd to get such a diagnosis when merely taking the vehicle in for a recall issued for a core headlight seal. His concern was it is unusual for a car that only had 37k miles on it, when it was purchased from us, to need a transfer case. They normally don't go bad that quickly. It is also our understanding that the GM offered to provide a second diagnosis, free of charge to ensure that the original diagnosis was indeed correct! Furthermore, he offered to help absorb some of the cost of the repairs of an accurate diagnosis, simply as a good faith gesture, as no dealership can be held liable for repairs needed on a used car that was purchased over a month ago; as they would have no way of knowing the how many miles were put of the car, or the condition in which the vehicle was driven. Regardless, we would still like to keep our commitment to providing excellent customer service, and we hope to have the opportunity to demonstrate this in the future. We're looking forward to serving you again

Let’s be clear with the truth. He suggested to come in for a diagnostic and when we asked for an appointment he said that the dealership was too busy right now. And we then called to make an appointment, and still haven’t received a call back. He did not offer to absorb any of the cost, but I would love to see that honored. Please contact us if you actually mean that. I do find it strange that you don’t trust the opinion and diagnostic of a Porsche dealership which specializes in these cars. But more so, that as professionals you say this is uncommon, but just doing a quick search on the issue - we discovered that this problem was VERY common in Porsches from those years and they even had 1) an extended warranty for this issue 2) there was a class action lawsuit that was filed against Porsche for this. If someone had just checked this problem one year earlier the car would still have been under the extended warranty. So - to me this clearly sounds like you guys knew about this and tried to cover it up. I’d love to be proved wrong and get your help to rectify the situation.

Hello Joseph, Thank you for taking the time to leave us a five-star review. Our family is committed to excellence, and your feedback greatly encourages us. We appreciate your repeat business, support, and recommendation. We strive for Parking Dreams in Driveway, and we couldn’t be more thrilled to hear that our team delivered on our promise. Congratulations on your new vehicle and we look forward to serving you in the future.