Reviews
George Sourial and Frances Avilas provided excellent
George Sourial and Frances Avilas provided excellent service this is my second vehicle and I will continue to purchase all my Vehicles in the future service and I will highly recommend them to anyone purchasing a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave us a review. We value your business and appreciate the feedback. Congratulations on your new vehicle! We look forward to serving you in the future.
Great service!
Great service! Jay was extremely helpful and friendly, and George helped us get a great deal! We’ve bought a few cars here, and it’s always been an easy and positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Steph and Kevin, Thank you for taking the time to leave us a review, and for your continued business. Repeat customers are the highest form of flattery that we ask for. We appreciate your business and look forward to serving you in the future. Congratulations on your new vehicle.
I started working with Zee who helped me find a car I
I started working with Zee who helped me find a car I absolutely loved. He connected me with the GM George who helped me to work a deal that suited my budget with flexibility. I cannot say enough kind words about the men I worked with and the speed and professionalism of the dealership as a whole. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Danielle, Thank you for taking the time to leave us a review, and for your feedback. We strive to deliver excellence and provide our customers with a hassle free buying experience. We truly appreciate your recommendation, and look forward to serving you in the future. Enjoy your new car.
Had an excellent experience with George S and Zee!
Had an excellent experience with George S and Zee! Made the buying experience wonderful. Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Justin, Thank you for taking the time to leave us a review. We value your business and appreciate the feedback. Congratulations on your new vehicle! We look forward to serving you in the future.
Get a PPI first!
Get a PPI first! My buying process was fairly smooth and the salesperson was professional, but the vehicle had not received a full inspection and needed maintenance as I was told. Upon the first oil change after 5k miles, all CV axel assemblies require replacement, transmission fluid, filters, etc. These were supposed to have been addressed prior to sale. I contacted service and management, but was told they would not cover the cost. Poor service!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We regret to hear that you are having trouble with your vehicle. While we do perform multi-point inspections on all of our cars, there is no way to determine the status of a vehicle seven months after it has been purchased and driven over five thousand miles.
It’s obvious that a multi point inspection was not done as I was told. Filters don’t get dirty in 5k miles. Fluids don’t get dirty in 5k miles. CV axles don’t go bad in 5k miles. These things should have been addressed at time of purchase like I was told. Just be honest up front and don’t blame the customer.
These guys are great.
These guys are great. I've bought several cars and it's always been a low pressure experience. Cars are high end pre-owned and I've been happy with my purchases. Faris Syed and GM Geoege Sourial really took good care of me. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello JT Thank you for taking the time to leave us a review. We are committed to delivering quality service, in a stress-free environment, and are glad that it showed. Your feedback is an encouragement to us. We appreciate your repeat business and are truly grateful for your recommendations. We look forward to serving you again in the future! Congratulations on your new vehicle.
Phil and George made the process of purchasing our new
Phil and George made the process of purchasing our new car super fast and easy. I don't like wasting time when shopping for vehicles, and they made the process super streamlined. They also did not pressure us into buying more expensive vehicles that we did not need. They clearly told us the information about each vehicle we were interested in and allowed us to make the final decision with each vehicle and no pushing. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave us a review, and for your feedback! It makes our day to hear how much our customers love the great service they’ve received from our team. They truly pride themselves on delivering a positive car buying experience to our customers. We have passed along your review to our team and look forward to seeing you in our store again.
They sold me a broken car and didn't disclose information
They sold me a broken car and didn't disclose information about the damage until I was already signing for the car, they won't fix the issue and they don't care about it. Cars been at 3 mechanics trying to figure out what's wrong , one of them being this place I bought the car but still has issues
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Gunnar, We regret that you are having issues with your vehicle. While we did sell you a car with an announcement, that announcement was made before the completion of the sale. Once the announcement is made during the sales process the customer is completely within their right to refuse to purchase the car. However, that was not the case, and you signed off on the announcement. The issue you are currently having is not related to the announcement that was made. Our service department attempted to correct the current issue and informed you they needed more time to drive the car to ensure the repair was complete. Since you refused to allow us extra time to drive the vehicle to check for completion and picked up the car, we are no longer able to assist you, We can't fix, or diagnose a car that is no longer in our possession. From the extensive number of emails that have been sent to you by both our GM and our service manager, it appears that we have made multiple attempts to accommodate you.
You guys disclosed a accident after I was signing the contract so it was a pressure move on you're end, you said the car was good to be sold with zero issue but when my mechanic scanned it the motor mounts are bad " electric power control 1000$ plus price to install, the information center is broken and will not close into the dash like it should, the rear seats HVAC is broken along with all 4 upper control arms on both sides and that's not including the intermittent issue that causes the car to go into limp mode on and off so it's impossible you didn't know about all these issues if you did a real professional scan on the car. You sold me a bad vehicle and passed it off as good to sell. The rear tail light leaks as well and it's a LED unit so it cost 600$+ to replace not included the labor, what you guys sold me is a giant mistake I'll regret for the next 70 months. I hope no one ever buys another car from you guys.
Helped me find a solid quality pre-owned car and my first
Helped me find a solid quality pre-owned car and my first car purchase. The whole breakdown was very thorough which helped me understand what my best options were.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with the purchase of your new vehicle. We look forward to serving you again!
Aside from the fact that it could have been my worst day
Aside from the fact that it could have been my worst day ever for personal reasons I was treated with kindness, patience and respect as I worked through my issue. Jacob was very intuitive and the entire car buying process was simple & timely. I would buy another car from here, easily. (they also had the best counter snacks!)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car