Napleton Cadillac Rockford

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
158 lifetime reviews.
  • Great Service!

    Thanks Napleton and Mike for the great service every time I come in! I brought my 2015 Cadillac XTS in for an oil change and also for them to chec...


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    Thanks Napleton and Mike for the great service every time I come in! I brought my 2015 Cadillac XTS in for an oil change and also for them to check out a bulge in one of my tires. Rather than have me driving on a potentially unsafe tire my service rep, Mike Palumbo, immediately arranged for a loaner car for me (2016 XTS) and ordered a new tire for me. The new tire came in the next day and I had my car back that afternoon. As always, Great Service! Thanks Mike! Don B. Loves Park, IL.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Elmer Aldridge Jr.

    Very friendly and thorough. He knew all the vehicles parts and explained things very clearly.


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    Very friendly and thorough. He knew all the vehicles parts and explained things very clearly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Subaru Forester

    Overall my 1st time experience at Napleton Subaru was very pleasant. Tim Normoyle was very patient and directed me to the vehicle I was looking ...


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    Overall my 1st time experience at Napleton Subaru was very pleasant. Tim Normoyle was very patient and directed me to the vehicle I was looking for. He took time to answer my MANY questions and helped me to zero in on the vehicle I eventually purchased. He even took the time for a second test drive for my wife when she was available after she got off of work. The finance process was smooth, and when completed Tim took time to go over the features of the Forester with me before I cruised into the sunset.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since November 2013

At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.

For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

"Customer Care Beyond Compare!"