Napleton Cadillac Rockford Hours
At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.
Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.
For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.
"Customer Care Beyond Compare!"
Oil, Filter Change
$49.95 and up*
$149.95 and up*
Cabin Filter Replacement
$69.95 and up*
Read reviews that mention:
There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and the... price was even greater.
Last August I found a Honda Accord at Napleton in Rockford for my College age son. Nick Perkins was a great salesman. Answered all our questions on this... 2007 Accord. While we had to wait he was interesting to talk to. I would definately recommend him he made the experience more enjoyable.
Thanks Napleton and Mike for the great service every time I come in! I brought my 2015 Cadillac XTS in for an oil change and also for them to check out... a bulge in one of my tires. Rather than have me driving on a potentially unsafe tire my service rep, Mike Palumbo, immediately arranged for a loaner car for me (2016 XTS) and ordered a new tire for me. The new tire came in the next day and I had my car back that afternoon. As always, Great Service! Thanks Mike! Don B. Loves Park, IL.
Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership....
This was my first time buying a car and I couldn???t have asked for a better experience. Nick was amazing and made the buying experience so easy. I will... be recommending him to othe potential buyers!
We found a great deal on a Honda CRV for our daughter. The experience was pleasant and fun because of our sales associate, J.R Lothan. He was knowledgeable,... helpful, kind and funny which made the purchase enjoyable and relaxed. Brian was helpful to get the deal we wanted and Charles was a breath of fresh air for loan time. He was relaxed and genuine. The team created the easiest and most enjoyable buying experience ever! I would highly recommend this dealership! Go see J.R. and enjoy purchasing your next vehicle.
We are extremely happy with the service that we have received at Nappleton. We have bought three three cars from this dealer and will continue to go back!... Our sales person, JR, has always been extremely helpful too. He even came in on his day off to deliver our car to us. Charles in the finance department has been very helpful each time we bought the cars.
Troy was great to work with in our purchase and treated us fair and respectful. We liked it so well we added a 718 to our order!
A truly wonderful dealership. Very professional, personable and just pleasant. JR was so sweet and very organized. So sweet...he gave me roses for moving... forward with the purchase my husband wanted. Jim handled the financing and paperwork with professionalisms and organization. Demian is the manager...very pleasant. The entire experience was streamlined, informative and just terrific. Best dealership I have ever worked with. Thank you.
Happy new owner of an Outback .Made the complete deal in one short evening . Nick and Charlie took great care of me. Everyone was top shelf.