Napleton Cadillac Rockford

4.8
(326 reviews)
Visit Napleton Cadillac Rockford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (815) 209-0085 (815) 209-0085
Used (815) 209-0282 (815) 209-0282

Inventory

See all 102 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2013.
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.

For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction.
Customer Care Beyond Compare!

Service center

Phone number (815) 552-1411

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.8
(326 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Subaru ascent

We got an incredible deal at napeltons thanks to Gary Judd and financing help from Jim. Thanks, Napleton for the new ascent! It maybe time for a road trip!

Dealer response

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

5.0

Always go back to Napleton

It’s our fourth car from Napleton. The customer service is great. We saw a Subaru Ascend online that we wanted to test drive. We called the dealership and they had the car pulled up and ready for us by the time we arrived. We got there close to closing time so Gary came back to take care of us on his day off. We’ll always buy from him and Napleton crew.

Dealer response

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Napleton Subaru!

5.0

King of the road

Just stopped in while on my way to Chicago shopping for a escalade and you guys had just what I was looking for Donna did a great job and gary the manager worked out a good price for us and then held the vehicle till we got back from our trip overall great experience

Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

5.0

Da coup 3 for 3 is not a easy task but my guys

Third car so far nick and gary always comes through for us always a good deal and good cars to Jim is good getting the financial deal done for us customers for life

Dealer response

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Great Experience-Gary and Mike were Great

Had a tremendous recent experience and walked out with a vehicle that was precisely what we were looking for and more. The intention when stopping in was to shop only but the tremendous assistance and knowledge that Gary Judd and Mike Price provided led us to buy that day. Both were patient, knowledgeable, and the trust we developed in them will make us Napleton customers going forward. Thanks Gary and Mike!!!

Dealer response

Hi Scott, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

5.0

Jj is very impressed with the service of Napletons

Wow how easy was that had the right car at the right price!!!! Mike and Gary the manager were so easy to deal with I’m going to send all my friends and family in the future thanks

Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Awesome experience!

This is the 2nd time we’ve purchased with the help of Gary Judd. It was as great as the first. He’s very knowledgeable and friendly! Gave us a great deal.

Dealer response

Beverly, thank you for your kind review; we are happy to pass along your comments to Gary here at Napleton Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5.0

Camperjoe

Came into buy a preowned dodge caravan and was delighted with the condition Michael and Gary were very helpfull and maDe the financing no stressful at all thanks for all your help

Dealer response

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Camperjoe. Thank you and we hope to see you again!

5.0

Subaru Crosstrek

I stopped to test drive a Crosstrek to see if I would like it, I did. I test drove it, looked it over, the Salesman, Mike showed me how the seats worked and other things the car has. He was Very nice, not pushy, very helpful.

Dealer response

Carole, thank you for sharing your positive experience with Mike! If you have any additional questions about your new Crosstrek, we will be more than happy to assist you! Safe travels!

5.0

Val pal

Turned in my cross trek lease for a 2021 cross trek and am so happy with all the new features my new one has and gary is always so easy to deal with very happy

Dealer response

Val, we are glad we could help! Thank you again for leaving us this response!

Read all 326 reviews