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Pacific Volkswagen

(423 reviews)
Visit Pacific Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed

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New (310) 956-1002 (310) 956-1002
Used (310) 956-1403 (310) 956-1403
Service (310) 956-4723 (310) 956-4723

Inventory

See all 232 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2020.
Pacific Volkswagen has been serving the South Bay since 1999. Since that time, we are proud to announce we have once again earned Volkswagen's coveted 2024 Wolfsburg Crest Club Award for outstanding sales and service. This award highlights the best performing dealerships in the country. This extremely prestigious award is only given to a select few VW dealers, and we are proud to have earned this award for 14 of the past 15 years!
South Bay's VW Dealer of Choice!

Service center

Phone number (310) 956-4723

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacific Volkswagen from DealerRater.

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What a great dealership.

What a great dealership. I came in with another offer from a different dealership and Chris and Jennifer beat it really quickly. The whole process was super easy. Now I have a new GTI!

What a great dealership.

What a great dealership. I came in with another offer from a different dealership and Chris and Jennifer beat it really quickly. The whole process was super easy. Now I have a new GTI!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Paul, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Chris was incredibly helpful, and I was able to get

Chris was incredibly helpful, and I was able to get exactly the deal I wanted. The entire process was quick and smooth, and everyone at the dealership was friendly and welcoming. Highly recommend!

Chris was incredibly helpful, and I was able to get

Chris was incredibly helpful, and I was able to get exactly the deal I wanted. The entire process was quick and smooth, and everyone at the dealership was friendly and welcoming. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Yolanda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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I have been in contact with Christopher Estrada for over

I have been in contact with Christopher Estrada for over two years when I was initially looking to purchase a Golf R, but life happened and I wasn’t able to purchase at that time. However, I was so impressed with Chris, that I reached out after years of no contact to help us find a new Tiguan that was impossible to find. Within weeks the car arrived and we were able to drive away with the car we were in love with. Thank you to Chris Estrada and the team at Pacific VW.

I have been in contact with Christopher Estrada for over

I have been in contact with Christopher Estrada for over two years when I was initially looking to purchase a Golf R, but life happened and I wasn’t able to purchase at that time. However, I was so impressed with Chris, that I reached out after years of no contact to help us find a new Tiguan that was impossible to find. Within weeks the car arrived and we were able to drive away with the car we were in love with. Thank you to Chris Estrada and the team at Pacific VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Jarett, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Chris Estrada is the single best car salesman I’ve ever

Chris Estrada is the single best car salesman I’ve ever had the pleasure of doing business with. Friendly, knowledgeable, and extremely reasonable. Made the oftentimes stressful process of buying a car more enjoyable and chill than I ever thought possible. We loved every minute of the experience and hope you all get the pleasure of buying a car from Chris!

Chris Estrada is the single best car salesman I’ve ever

Chris Estrada is the single best car salesman I’ve ever had the pleasure of doing business with. Friendly, knowledgeable, and extremely reasonable. Made the oftentimes stressful process of buying a car more enjoyable and chill than I ever thought possible. We loved every minute of the experience and hope you all get the pleasure of buying a car from Chris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Jack, we're happy you found our staff to be so supportive during your experience here at Pacific Volkswagen. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great experience!

Great experience!! Thanks Chris and George for such a wonderful assist! Truly appreciate all of the effort!

Great experience!

Great experience!! Thanks Chris and George for such a wonderful assist! Truly appreciate all of the effort!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Pacific Volkswagen. We are always more than happy to assist you if anything else comes up. Take care!

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Chris Estrada was the best I have dealt with in my car

Chris Estrada was the best I have dealt with in my car buying history. He helped me with my 2025 Jetta. I highly recommend anyone who is looking for a car to ask for him there at Pacific Volkswagen.

Chris Estrada was the best I have dealt with in my car

Chris Estrada was the best I have dealt with in my car buying history. He helped me with my 2025 Jetta. I highly recommend anyone who is looking for a car to ask for him there at Pacific Volkswagen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jennifer, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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Loved my experience at Pacific VW!

Loved my experience at Pacific VW! Great car, excellent car. So fun to drive! Can’t wait to plan my next road trip

Loved my experience at Pacific VW!

Loved my experience at Pacific VW! Great car, excellent car. So fun to drive! Can’t wait to plan my next road trip

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jennifer, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Listed car had a different price on their website.

Listed car had a different price on their website. I called and they were trying to sell me something different.

Listed car had a different price on their website.

Listed car had a different price on their website. I called and they were trying to sell me something different.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Amazing customer service, warm friendly trust-worthy

Amazing customer service, warm friendly trust-worthy staff, would send anyone here. They made me an offer I could not refuse and made it impossible to need to go anywhere else. James was fantastic in sales and sales mgr Crystie Lucero was the best sales manager I've ever dealt with at any dealership. They are an amazing team!

Amazing customer service, warm friendly trust-worthy

Amazing customer service, warm friendly trust-worthy staff, would send anyone here. They made me an offer I could not refuse and made it impossible to need to go anywhere else. James was fantastic in sales and sales mgr Crystie Lucero was the best sales manager I've ever dealt with at any dealership. They are an amazing team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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rippers

I have purchase 3 vehicles in here but this time it was the worst. we did a deal for a 2022 GLI and when finance did the contract they change the price of the car i buy. also I did a trade in GTI 2015 wit 33023 miles they offer me 12.500 only credited 12.200 in the contrac they riased like 2500. to the car buy then our deal and pay me like 300 hundred less in my trade in now they have it on the lot for 20,000 its a shame how this people do bussines I wont recomend no body ever to this dealer. also you call leave messages they never call you back.

rippers

I have purchase 3 vehicles in here but this time it was the worst. we did a deal for a 2022 GLI and when finance did the contract they change the price of the car i buy. also I did a trade in GTI 2015 wit 33023 miles they offer me 12.500 only credited 12.200 in the contrac they riased like 2500. to the car buy then our deal and pay me like 300 hundred less in my trade in now they have it on the lot for 20,000 its a shame how this people do bussines I wont recomend no body ever to this dealer. also you call leave messages they never call you back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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