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AutoNation Chevrolet Doral

(1,373 reviews)
Visit AutoNation Chevrolet Doral
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (877) 259-8724 (877) 259-8724
Used (888) 234-2651 (888) 234-2651
Service (888) 845-0378 (888) 845-0378

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See all 752 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since March 2004.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent customer service.

Excellent customer service. Alex is awesome! Everything was so fast I didn’t even notice when they give me the car

Excellent customer service.

Excellent customer service. Alex is awesome! Everything was so fast I didn’t even notice when they give me the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a great salesman but finance team is slow and

I had a great salesman but finance team is slow and communication was poor overall upset with purchase besides the vehicle itself

I had a great salesman but finance team is slow and

I had a great salesman but finance team is slow and communication was poor overall upset with purchase besides the vehicle itself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a great experience with all the staff at the

I had a great experience with all the staff at the dealership. I was very impressed.

I had a great experience with all the staff at the

I had a great experience with all the staff at the dealership. I was very impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I?m very satisfied with the professionalism of all the

I?m very satisfied with the professionalism of all the staff I encountered on this new vehicle. Alex Flores (Sales), Lazaro (SM), Juan (Finance). Thank you.

I?m very satisfied with the professionalism of all the

I?m very satisfied with the professionalism of all the staff I encountered on this new vehicle. Alex Flores (Sales), Lazaro (SM), Juan (Finance). Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Juan, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Doral. Please don't hesitate to reach out if there's anything additional we can do for you.

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Perfect dealer to buy a car : nice, responsive, Pedro was

Perfect dealer to buy a car : nice, responsive, Pedro was great and Juan was Marvelous

Perfect dealer to buy a car : nice, responsive, Pedro was

Perfect dealer to buy a car : nice, responsive, Pedro was great and Juan was Marvelous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Ramon, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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Very professional and very easy to understand at the same

Very professional and very easy to understand at the same time.Very helpfull.worker team

Very professional and very easy to understand at the same

Very professional and very easy to understand at the same time.Very helpfull.worker team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

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I had the best experience, by phone with Adrian and in

I had the best experience, by phone with Adrian and in person with Alex !!! No pressure, easy going, best price, honest and fast !!! Don’t hesitate go there if is your first choice!!!

I had the best experience, by phone with Adrian and in

I had the best experience, by phone with Adrian and in person with Alex !!! No pressure, easy going, best price, honest and fast !!! Don’t hesitate go there if is your first choice!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Danilo, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Doral! Drive safe, and we'll see you on the road.

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Friendly, professional, responsive and had BOTH of our

Friendly, professional, responsive and had BOTH of our best interests at heart! My salesperson - Adrian Cruz - was a pleasure to work with. He knew when to step back and when to be proactive and reach out. Struck a deal that outdid the three other dealerships I was working with at the same time. Adrian even drove my new car home to me because I was driving another vehicle. What else can you ask for!?

Friendly, professional, responsive and had BOTH of our

Friendly, professional, responsive and had BOTH of our best interests at heart! My salesperson - Adrian Cruz - was a pleasure to work with. He knew when to step back and when to be proactive and reach out. Struck a deal that outdid the three other dealerships I was working with at the same time. Adrian even drove my new car home to me because I was driving another vehicle. What else can you ask for!?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Buyer beware.

Buyer beware...especially if you're a senior citizen! For 7 1/2 years we've been very friendly with our salesman, Jorge Wejebe and know the manager, Lazaro as well. We were lied to by omission as to what we believed to be standard on an Equinox. The trunk has to be opened and shut manually and it's extremely heavy for us as I'm almost 70 years old and suffer from arthritis and my husband is nearly 80 and has an unrepairable rotator cuff tear. Also, we're unable to open our gates and garage from inside the vehicle. We also assumed, as this is our 3rd Equinox that all these features were standard. As we had full confidence in our salesman for so many years, we didn't test drive the car as we didn't either with the second one and he did not insist. After 4 hours of confusing back and forth paperwork along with the music as loud as could be, when we arrived home we noticed a dent on the driver side door and some scratches as well as a cap missing from the rear bumper. Jorge advised us to go in Friday to fix the issue at which time we confronted him with how upset, outraged and hurt we were that the car didn't have the features we were used to and he apologized profusely. He offered to have the car polished the following week...as if that would appease us! LOL! He told us he would try and fix the problem which we know is a bunch boloney. I reached out to GM and made a formal complaint and have a case number with them. GM suggested we reach out to the dealership directly. We'll be doing so in the next few days when we've had a chance to destress. What is most sad and hurtful about this experience is that we truly trusted Jorge and had full confidence in him--shame on us for being so gullible. We suspect the dealership will do nothing about this matter so we may have to seek legal counsel. In the meantime, we have to pay $319 per month for a vehicle that does not meet our needs.

Buyer beware.

Buyer beware...especially if you're a senior citizen! For 7 1/2 years we've been very friendly with our salesman, Jorge Wejebe and know the manager, Lazaro as well. We were lied to by omission as to what we believed to be standard on an Equinox. The trunk has to be opened and shut manually and it's extremely heavy for us as I'm almost 70 years old and suffer from arthritis and my husband is nearly 80 and has an unrepairable rotator cuff tear. Also, we're unable to open our gates and garage from inside the vehicle. We also assumed, as this is our 3rd Equinox that all these features were standard. As we had full confidence in our salesman for so many years, we didn't test drive the car as we didn't either with the second one and he did not insist. After 4 hours of confusing back and forth paperwork along with the music as loud as could be, when we arrived home we noticed a dent on the driver side door and some scratches as well as a cap missing from the rear bumper. Jorge advised us to go in Friday to fix the issue at which time we confronted him with how upset, outraged and hurt we were that the car didn't have the features we were used to and he apologized profusely. He offered to have the car polished the following week...as if that would appease us! LOL! He told us he would try and fix the problem which we know is a bunch boloney. I reached out to GM and made a formal complaint and have a case number with them. GM suggested we reach out to the dealership directly. We'll be doing so in the next few days when we've had a chance to destress. What is most sad and hurtful about this experience is that we truly trusted Jorge and had full confidence in him--shame on us for being so gullible. We suspect the dealership will do nothing about this matter so we may have to seek legal counsel. In the meantime, we have to pay $319 per month for a vehicle that does not meet our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Salesman Jorge Wajebe was amazing and very knowledgeable.

Salesman Jorge Wajebe was amazing and very knowledgeable. The staff was great and transaction smooth.

Salesman Jorge Wajebe was amazing and very knowledgeable.

Salesman Jorge Wajebe was amazing and very knowledgeable. The staff was great and transaction smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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