Reviews
I have been coming here for years and I always get great
I have been coming here for years and I always get great on time service.
I have been coming here for years and I always get great
I have been coming here for years and I always get great on time service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had my vehicle towed in as the emergency brake would not
Had my vehicle towed in as the emergency brake would not release and they had it repaired under warranty and ready for pick up in just a few hours You can buy a car anywhere but when you have a problem the service department is what's important I highly recommend this dealership for all your needs!!!!
Had my vehicle towed in as the emergency brake would not
Had my vehicle towed in as the emergency brake would not release and they had it repaired under warranty and ready for pick up in just a few hours You can buy a car anywhere but when you have a problem the service department is what's important I highly recommend this dealership for all your needs!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew Martin was fantastic!
Andrew Martin was fantastic! I haven't bought a truck in over 15 years and Andrew was very helpful and patient. If you are looking for someone to help you with a new car/truck and want someone that will give you space, answer all your questions, give you a very fair deal and quickly respond to questions even after your purchase - Go see Andrew at Southtowne!
Andrew Martin was fantastic!
Andrew Martin was fantastic! I haven't bought a truck in over 15 years and Andrew was very helpful and patient. If you are looking for someone to help you with a new car/truck and want someone that will give you space, answer all your questions, give you a very fair deal and quickly respond to questions even after your purchase - Go see Andrew at Southtowne!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took 1.
It took 1.5 hrs to get an oil change ( no tire rotation or wash). Completely unacceptable
It took 1.
It took 1.5 hrs to get an oil change ( no tire rotation or wash). Completely unacceptable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We did almost everything over the phone and it was so
We did almost everything over the phone and it was so easy. Bennie was an awesome salesman He listened to what we wanted and made the experience very enjoyable.
We did almost everything over the phone and it was so
We did almost everything over the phone and it was so easy. Bennie was an awesome salesman He listened to what we wanted and made the experience very enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Southtowne delivered the worst dealership experience I’ve
Southtowne delivered the worst dealership experience I’ve had to date. It started with the first point of contact, an intern sales rep who came across dry and not welcoming. I drove about an hour to specifically see a Hummer EV that was listed as “on the lot,” only to learn it wasn’t there. The other Hummer EVs on site were reportedly in GM buy-back status, so the trip was a waste of time. To be fair, the salesperson I worked with tried to help, but it was clear he wasn’t getting support from management. I asked for preliminary numbers to understand where a deal might land; two days later I still had no figures and no follow-up from anyone. Overall, the process felt careless and disorganized, incorrect inventory information, poor communication, and zero urgency. I left frustrated and without the basic courtesy of a callback. Would not recommend based on this experience.
Southtowne delivered the worst dealership experience I’ve
Southtowne delivered the worst dealership experience I’ve had to date. It started with the first point of contact, an intern sales rep who came across dry and not welcoming. I drove about an hour to specifically see a Hummer EV that was listed as “on the lot,” only to learn it wasn’t there. The other Hummer EVs on site were reportedly in GM buy-back status, so the trip was a waste of time. To be fair, the salesperson I worked with tried to help, but it was clear he wasn’t getting support from management. I asked for preliminary numbers to understand where a deal might land; two days later I still had no figures and no follow-up from anyone. Overall, the process felt careless and disorganized, incorrect inventory information, poor communication, and zero urgency. I left frustrated and without the basic courtesy of a callback. Would not recommend based on this experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Everyone was friendly and very helpful.
Everyone was friendly and very helpful. My salesman Riley was especially helpful and patient with me making choices and costs. He also walked me through setting up phone ,etc.
Everyone was friendly and very helpful.
Everyone was friendly and very helpful. My salesman Riley was especially helpful and patient with me making choices and costs. He also walked me through setting up phone ,etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick, easy, plenty of inventory to choose from.
Quick, easy, plenty of inventory to choose from. Salesman Jack Riddle is exceptional. Knowledgable, helpful, and non presure sales was appreciated. I would recommend Mr Riddle to everyone!
Quick, easy, plenty of inventory to choose from.
Quick, easy, plenty of inventory to choose from. Salesman Jack Riddle is exceptional. Knowledgable, helpful, and non presure sales was appreciated. I would recommend Mr Riddle to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are new to the area and one thing about our move is
We are new to the area and one thing about our move is that we wanted to find “ our dealership “. At our old house we could walk into the dealership and we knew everyone and they knew us. I told our salesman at Southtowne that we were looking for that and he kept checking in with me throughout our process of buying a new car and I truly appreciate that he not only heard me but also listened. Thank you Jon, Kenny and Daniel at Southtowne GMC for welcoming us and getting us in our beautiful Sierra AT4!
We are new to the area and one thing about our move is
We are new to the area and one thing about our move is that we wanted to find “ our dealership “. At our old house we could walk into the dealership and we knew everyone and they knew us. I told our salesman at Southtowne that we were looking for that and he kept checking in with me throughout our process of buying a new car and I truly appreciate that he not only heard me but also listened. Thank you Jon, Kenny and Daniel at Southtowne GMC for welcoming us and getting us in our beautiful Sierra AT4!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
⭐⭐⭐⭐⭐ 5 Stars A Sales Manager Who Truly Sets the
⭐⭐⭐⭐⭐ 5 Stars A Sales Manager Who Truly Sets the Standard If I could give more than 5 stars, I would. My experience with Chris Maher, Sales Manager at Southtowne GMC, was nothing short of exceptional. From the first moment we spoke, Chris showed a level of professionalism, transparency, and genuine care that you simply don’t see in the car business anymore. Chris didn’t just “try to make a deal” — he made sure the deal was right for me. He was upfront about every detail, never pushed unnecessary add-ons, and actually listened to what I wanted. That kind of honesty builds instant trust. What really stood out was his commitment to going above and beyond. He worked tirelessly to get me the exact vehicle I wanted, at a fair price, and made the entire process smooth, fast, and stress-free. Every promise he made, he kept — and in today’s world, that means everything. Southtowne GMC is lucky to have someone like Chris leading the way. He’s the reason I’ll be coming back for my next vehicle and why I’ll be telling my friends and family to do the same. If you want a car-buying experience that’s honest, efficient, and genuinely enjoyable — ask for Chris Maher. You won’t regret it.
⭐⭐⭐⭐⭐ 5 Stars A Sales Manager Who Truly Sets the
⭐⭐⭐⭐⭐ 5 Stars A Sales Manager Who Truly Sets the Standard If I could give more than 5 stars, I would. My experience with Chris Maher, Sales Manager at Southtowne GMC, was nothing short of exceptional. From the first moment we spoke, Chris showed a level of professionalism, transparency, and genuine care that you simply don’t see in the car business anymore. Chris didn’t just “try to make a deal” — he made sure the deal was right for me. He was upfront about every detail, never pushed unnecessary add-ons, and actually listened to what I wanted. That kind of honesty builds instant trust. What really stood out was his commitment to going above and beyond. He worked tirelessly to get me the exact vehicle I wanted, at a fair price, and made the entire process smooth, fast, and stress-free. Every promise he made, he kept — and in today’s world, that means everything. Southtowne GMC is lucky to have someone like Chris leading the way. He’s the reason I’ll be coming back for my next vehicle and why I’ll be telling my friends and family to do the same. If you want a car-buying experience that’s honest, efficient, and genuinely enjoyable — ask for Chris Maher. You won’t regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
