Mercedes-Benz of Salt Lake City

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Salt Lake City Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

Mercedes-Benz of Salt Lake City is a full-service New and Used Car Dealership located in Downtown SLC.

...



We're dedicated to providing professional service and are committed to make the purchase experience a memorable one.

"We Hear You"

Service

Tire Rotation

$24.95

Oil, Filter Change

$120

Coolant System Service

$159.95

Wheel Alignment (4WD)

$149.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 29, 2020

    Alway wonderful to purchase a new or used vehicle from Ken Garff Mercedes of Salt Lake City!!! First Class service every time!! Eric is super helpful... and know his vehicles!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2020

    Exceptional Service! Dave Bennion procured my dream car and made the entire experience a delight — easy and fun! I highly recommend this great car dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 7, 2017

    They keep coming through for me. Second car successfully purchased thanks to Mike Fifield and the team at Ken Garff Mercedes. Expertise. Experience. ... When youre fighting for a rare vehicle, you need a team like this behind you. They make it happen and Im grateful for the commitment to my success. This would not have happened with anyone other than Mike.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2020

    We bought a used car from MB of SLC. Rossi and the sales staff were very helpful and made the process easy. This was our first Mercedes purchase and we... had lots of questions. They were answered quickly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 7, 2019

    I ordered my car to the Mercedez Benz of Salt Lake, the lady in charge clearly told me she will keep letting me know when I can no longer add or remove... features from my build car, she never done so, and the day I called to add a feature she told me that I can no longer add or remove feature on this order now I do not have the surround view system on my car. I'm not happy at all.

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Olivier, we are sorry that you feel this way about your recent interactions with our dealership and staff. Please feel welcome to contact me at daveb@...kengarff.com if there is anything else you would like to discuss and I will do my best in order to help you out, thank you. – Dave Bennion, General Manager

  • 5.0 out of 5
    September 4, 2019

    I have been driving cars for more than 30 years and have bought at least 10 cars in my life. I have visited dozens of dealerships throughout those years.... And I can say without a doubt that Rossi is the best salesperson I have ever worked with. She didn't have what we were looking for, so she took notes and promised to give us a call when something came in. I have heard that from sales people before, and usually they just added me to a generic email list. Rossi has contacted us immediately when a vehicle came to her. She went out and shot videos and was constantly on the lookout for a car for us. She is fair, polite, and dilligent, without being pushy. Ask for Rossi. She is one of a kind.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2019

    We found a car listed online at this dealership and stopped by to check it out along with other dealerships in the area. We instantly fell in love with... Jodi who treated us like an equal, didn’t pressure us, and honestly wanted to make sure this car was a good fit for our family of 5. We actually left to try out other cars in the area and she send our girls with bottled waters and snacks and promised them hot cocoa when (not if) they returned. :-) It didn’t take long before we found our way back to this dealership and purchased the car. The sales manager and finance guys were also great; making us feel welcome. Jodi kept her promise and literally took care of our girls so they wouldn’t feel bored during the process. I wish every dealership had salesmen like Jodi.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    I'm a picky customer, to the point of being annoying sometimes. This dealership met and exceeded all my expectations. If you ever go here, look for Rossi... Yerage from Sales. She walked me through all my options with patience and care and just overall customer service excellence. She made sure I was getting the best deal possible and believe me, she really got the best deal I could find in the whole Salt Lake county, Davis county and Utah county. Very honest and at the same time sympathetic! *5 stars*

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2019

    Anthony helped me purchase my car today. What an enjoyable experience!!! Like buying from a good friend. I would definitely recommend coming to this... dealership, when car shopping!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2019

    Riley made the whole process fun and enjoyable! Upfront about prices and made us feel right at home! Super excited with our purchase! Would definitely... go back to them again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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