Mercedes-Benz of Salt Lake City

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3.9
(128 reviews)
Visit Mercedes-Benz of Salt Lake City
Sales hours: 9:00am to 6:00pm
Service hours:
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Service Sales
Monday 7:30am–6:00pm 8:00am–7:00pm
Tuesday 7:30am–6:00pm 8:00am–7:00pm
Wednesday 7:30am–6:00pm 8:00am–7:00pm
Thursday 7:30am–6:00pm 8:00am–7:00pm
Friday 7:30am–6:00pm 8:00am–7:00pm
Saturday Closed 9:00am–6:00pm
Sunday Closed Closed
New (877) 432-0916 (877) 432-0916
Used (866) 512-3962 (866) 512-3962
Service (801) 833-0672 (801) 833-0672

Inventory

See all 157 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2004.
Mercedes-Benz of Salt Lake City is a full-service New and Used Car Dealership located in Downtown SLC.

We're dedicated to providing professional service and are committed to make the purchase experience a memorable one.
We Hear You

Service center

Phone number (801) 833-0672

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

3.9
(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Thank you

Jody and Rossi were fantastic…very professional….would highly recommend them both…thank you for all your help… Let me know when you have my car ready for purchase…

Dealer response

Thanks for your review, Sam! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

5.0

Mercedes-Benz of Salt Lake Used Car purchase

I was in the market for an affordable and reliable used car. I had never purchased a vehicle at a dealership before so I did not know what to expect. Walking Into Mercedes-Benz Salt Lake, I was greeted kindly and attended to attentively. All my questions were answered and at no point did I feel pressured into purchasing a vehicle. I worked with Dillon Jones one of the sales executives. He had a vibrant personality and made working through the process simple and easy. Mercedes-Benz Customer Orientation and Obsession was clearly displayed throughout our car buying experience, not only by Dillon but by all the Staff and Team members. I highly recommend visiting this location and working with their team of experts.

Dealer response

Thanks for your review, Edilia! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

5.0

Excellent devise fast and very respectable people the...

Excellent devise fast and very respectable people the best customer service I ever had thank you very much

5.0

Excellent experience

Excellent experience. Internet contact, salesperson and sales manager we’re all very professional. I would recommend SLC Mercedes to anyone looking for a new or used vehicle.

5.0

Great experience

Had a wonderful experience. No pressure, no hassle. Eric my salesman was very helpful and very professional. The same thing I can say about Aaron who help me with the financial matters.

5.0

My 2020 cla got a flat tire just here from Sf Called...

My 2020 cla got a flat tire just here from Sf Called them to replace my tires they said next availed time to replace a tire is in 3 weeks Not friendly at all will not recommend them

Dealer response

Hello Ali, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. Please reach out to me directly using the contact information below so I can help make things right. Thank you. Sean Roberts Service Manager - seanr@kengarff.com

5.0

My name is Isabel Martínez i just wanna say the service...

My name is Isabel Martínez i just wanna say the service they done to my car is fantastic specially the costumer service in specially Brett you’re the best person on the world you always try to helped me out on every detail of my car I really appreciate you

2.5

I brought my car in so they can check navigation and put...

I brought my car in so they can check navigation and put new gas cap on. Now my car will not work keyfob will not start or open door. Lights stay on even when the engine is off, check engine light is on now. I had no problem with it until I brought it into the dealership for gas cap and navigation check. Now I have a check engine lights and my car is fu@@ed up.

Dealer response

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Dave Bennion daveb@kengarff.com

1.4

Worst ever new or used car experience - lies, lies

Horrible experience! I could never recommend this dealership to anyone. Worse than any used car dealership I have ever set foot in. Bought an AMG and they can't deliver it as a running vehicle to me. Be super careful people. Customer support walks away as soon as they have your money.

Dealer response

Hello L Poggione, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Dave Bennion daveb@kengarff.com

1.2

I really wish I could say one good thing about this...

I really wish I could say one good thing about this experience. Literally not a single positive comment to make. I would be absolutely shocked if this does not end up in litigation. Lies, lies and more lies. No one gives a hoot! Be super duper careful and even if you dot every I and cross every T, I doubt you will come out okay. BTW - Mercedes Corporate office is completely useless and the Roadside Assistance program is beyond worthless, even if you live in a city of 400K+ Bought a brand new AMG and can't even take delivery of it. This site is requiring I fill out a person I dealt with but they are not listed. Cori Criddle and Kirk. I had to fill in someone that had nothing to do with transaction

Dealer response

Hello L Poggione, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Dave Bennion daveb@kengarff.com

See all 128 reviews