Reviews
Dave was easy and outstanding to work with on this
Dave was easy and outstanding to work with on this purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was considering
Dave was easy and outstanding to work with on this
Dave was easy and outstanding to work with on this purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was considering
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Braiden was very helpful and informative.
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you
Braiden was very helpful and informative.
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is solid.
The dealership is solid. But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been exceptional. He went out of his way to take care of the small things for me.
The dealership is solid.
The dealership is solid. But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been exceptional. He went out of his way to take care of the small things for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric was great to work with.
Eric was great to work with. He was courteous, professional, and welcoming. He was really helpful in explaining how to use all of the features of my new car.
Eric was great to work with.
Eric was great to work with. He was courteous, professional, and welcoming. He was really helpful in explaining how to use all of the features of my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prompt and courteous service with the proper amount of
Prompt and courteous service with the proper amount of explanation and details. This work was great.
Prompt and courteous service with the proper amount of
Prompt and courteous service with the proper amount of explanation and details. This work was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken Garff Mercedes brakes things instead of fixing them.
Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla.
Ken Garff Mercedes brakes things instead of fixing them.
Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com
I can honestly say buying a used car through Mercedes
I can honestly say buying a used car through Mercedes Benz of Salt Lake City was the best experience I’ve had buying a car through a dealership. All the employees were great to work with. The salesman was the absolute best. The price was good and working out the details was an enjoyable experience. You can easily tell that they value their customers. I will definitely consider them first on my next purchase.
I can honestly say buying a used car through Mercedes
I can honestly say buying a used car through Mercedes Benz of Salt Lake City was the best experience I’ve had buying a car through a dealership. All the employees were great to work with. The salesman was the absolute best. The price was good and working out the details was an enjoyable experience. You can easily tell that they value their customers. I will definitely consider them first on my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Great service, Garrett was top notch at getting what I
Great service, Garrett was top notch at getting what I wanted completed in a timely manner
Great service, Garrett was top notch at getting what I
Great service, Garrett was top notch at getting what I wanted completed in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
they asked me if they can wash the car, and i agreed and
they asked me if they can wash the car, and i agreed and signed the paper, but they did not wash the car.
they asked me if they can wash the car, and i agreed and
they asked me if they can wash the car, and i agreed and signed the paper, but they did not wash the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com
Dave was great to work with.
Dave was great to work with. He is very knowledgeable and helpful. He is very responsive to any concerns.
Dave was great to work with.
Dave was great to work with. He is very knowledgeable and helpful. He is very responsive to any concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!