They keep coming through for me. Second car successfully purchased thanks to Mike Fifield and the team at Ken Garff Mercedes. Expertise. Experience. ... When youre fighting for a rare vehicle, you need a team like this behind you. They make it happen and Im grateful for the commitment to my success. This would not have happened with anyone other than Mike.
Terrible experience. We made an appointment, test drove a pre-owned vehicle and then while we were standing in the showroom discussing our purchase options... they sold it to another buyer. We were never given a chance to decide, even though I made an appointment and drove the car first. What kind of dealership operates like this? I followed up with the GM directly, still haven’t received a response.
We sincerely apologize for the circumstances that led to this event. It's a good reminder for us to review our policies and processes to assure w...e are doing all we can to create a positive experience for all of our clients. We'll be reaching out to see if there is something we can do to make this right for you.
Superb and attentive sales force! I was considering other high end vehicle options and this dealership totally sold me on purchasing a Mercedes. In short... they did their job very well.
Great experience from the sales to finance. Quick and painless. I would definitely use them again if I had the opportunity would recommend to anyone looking... for a Mercedes.
This was the best buying experience I have ever had. First Anthony Clancy went above and beyond to make our buying process great. He ensured all our questions... we answered. He made the negotiation process fair and answered all our concerns. Second, the finance team was efficient in getting a great rate. Last, Anthony took all the time my wife and I wanted to deliver the car. Answering all our questions. This is what customer service is all about.
The salesman Anthony Clincy was very professional and made it very comforting to buy the car and the entire staff working there. Great automobile dealership,... was very impressed.
We had a very good experience at Mercedes of Salt Lake City. Eric and others were very helpful and professional. We would recommend this dealership.
I was looking for the car from out of state, the staff was very helpful with the request I had before I flew into SLC, once I got there the car was just... as described and the buying process was very quick. Will definitely recommend to friends and family
Going there is a waste of time, and I will never ever go back again.
Tariq, we are so sorry you were disappointed when you came to our dealership, and we would really like to speak with you and do what we can to help ho...wever we can. Please contact our Brand Advocacy Manager Chris at 801-257-3006 or firstname.lastname@example.org. Thank you.
We did not repair anything so we were forced to leave her number so that question is not applicable to us.