Reviews
Very straightforward and efficient service and the staff
Very straightforward and efficient service and the staff was friendly from beginning to end. Always a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and courteous staff and there was a no pressure
Friendly and courteous staff and there was a no pressure feel from the salesman. He knew the car and it’s history.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people, great service.
Great people, great service. I can’t thank them enough for the quick repair for my gas tank lid not opening.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had level two service on my GLK diesel and they did not
I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great.
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- Buying process —
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Beautiful showroom with inventory on the lot that we
Beautiful showroom with inventory on the lot that we wanted to see. Easy to find a helpful salesmen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman was very intuitive about what car he had in
The salesman was very intuitive about what car he had in mind for me. He was spot on! I love the color, the body style and all the little details! He was very kind, informative and for a Friday night his patience was remarkable!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David Mack was a great sales representative and he made
David Mack was a great sales representative and he made the purchase process pleasant and seamless for me!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing cars from out of state can be often times more
Purchasing cars from out of state can be often times more complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great job!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience with Eric and the rest of the
We had a great experience with Eric and the rest of the staff at Gen Garff Mercedes
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear that Eric and the team provided a great experience. We strive to provide every customer with a 5-star review, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below for any further assistance. Brett Robinson, General Sales Manager brettr@kengarff.com
Garret was very helpful explained the issue very well and
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!