AutoNation Ford Bellevue

My husband and I had an excellent experience at the AutoNation Bellevue Ford. My husbands car was totaled and the AutoNation team did an excellent job... of finding the perfect new car and making the process extremely quick and pleasant. They listened to our needs and put together a deal that really worked for us. I really want to thank Tim S., Dave C. David D. and Sean K , the customer service was excellent and you have earned our business ,we truly look forward to purchasing with you again in the near future. I would highly recommend AutoNation Ford and Mercedes Bellevue. Thank You!

Took 5 different visits, three salesmen and two sales managers to reach a deal on a new car. First salesman was always busy with other customers. Firs...t sales manager refused to budge on price that was already agreed upon by second sales manaer. Came back the next day and second sales manager agreed no problem. Guess its luck of the draw if you get the nice or grumpy manager. Negotiated a tow package into deal, Salesman said itd take a day or two to come in. 1 week later had not heard anything and called, turns our paperwork was never turned in. When tow package finally came in service called and scheduled a 2 hour install appointment. 2 hour appt turned into 3 days without my new car. Service blamed sales and never answered or returned my calls. When car was finally done service tried to bill me install fee. And had to argue to get it waived. Don't plan on coming back for service. Only good thing was the car price.

Outstanding service with a professional staff and facility.