Reviews
I have taken my Mariner to this service center for more
I have taken my Mariner to this service center for more than 10 years. I’ve found the work reliable and the service description transparent. Recommended.
I have taken my Mariner to this service center for more
I have taken my Mariner to this service center for more than 10 years. I’ve found the work reliable and the service description transparent. Recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alper made the experience great.
Alper made the experience great. Kept you up you up to date on the progress. He is exceptional as is Ford of Bellevue.
Alper made the experience great.
Alper made the experience great. Kept you up you up to date on the progress. He is exceptional as is Ford of Bellevue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service, answered all my questions and
Great customer service, answered all my questions and took care of my isaues all in one go
Great customer service, answered all my questions and
Great customer service, answered all my questions and took care of my isaues all in one go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I stopped in unexpectedly because a tire pressure sensor
I stopped in unexpectedly because a tire pressure sensor fault message appeared on my dash. Bul Guerrero not only welcomed me but he was able to fit me in for a multi point inspection. He explained everything in detail. There wasn’t a sensor available but I could go home & share the information with my husband. We will get it taken care of right away. Many thanks to Bul
I stopped in unexpectedly because a tire pressure sensor
I stopped in unexpectedly because a tire pressure sensor fault message appeared on my dash. Bul Guerrero not only welcomed me but he was able to fit me in for a multi point inspection. He explained everything in detail. There wasn’t a sensor available but I could go home & share the information with my husband. We will get it taken care of right away. Many thanks to Bul
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The facility, the staff's courtesy, and our salesperson
The facility, the staff's courtesy, and our salesperson were all great. What I did not like and will tell others about is that you have one price for used cars—no negotiation. The price that I agreed to pay, because my wife wanted this car, was over $1000, above a fair price and even more than a great price. I was willing to pay a fair price. I DID NOT like your sales technique and will tell other that I DO NOT recommend you.
The facility, the staff's courtesy, and our salesperson
The facility, the staff's courtesy, and our salesperson were all great. What I did not like and will tell others about is that you have one price for used cars—no negotiation. The price that I agreed to pay, because my wife wanted this car, was over $1000, above a fair price and even more than a great price. I was willing to pay a fair price. I DID NOT like your sales technique and will tell other that I DO NOT recommend you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service department and especially Alper was professional
Service department and especially Alper was professional and kind. Good communication throughout and listened well to my particular requests of this servicing.
Service department and especially Alper was professional
Service department and especially Alper was professional and kind. Good communication throughout and listened well to my particular requests of this servicing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service and pricing was very good.
Service and pricing was very good. Good communication, clear estimates, and not pushy with the additional services.
Service and pricing was very good.
Service and pricing was very good. Good communication, clear estimates, and not pushy with the additional services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Straightforward estimates, good communication and not
Straightforward estimates, good communication and not pushy with the extras. Pickup and delivery service experience seamless every time.
Straightforward estimates, good communication and not
Straightforward estimates, good communication and not pushy with the extras. Pickup and delivery service experience seamless every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alper was an amazing service advisor.
Alper was an amazing service advisor. He helped me get my tires changed and aligned
Alper was an amazing service advisor.
Alper was an amazing service advisor. He helped me get my tires changed and aligned
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time I have been there.
First time I have been there. A friend recommended. Donovan was fabulous! Got me in, and got things handled. Couldn’t be happier
First time I have been there.
First time I have been there. A friend recommended. Donovan was fabulous! Got me in, and got things handled. Couldn’t be happier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair