Reviews
Write a reviewI have been a customer at this dealership for many years
I have been a customer at this dealership for many years (and cars). They have the best customer service in their Service Department. The advisors are the greatest! And, they always keep my best interests in mind. Thank you!
This visit was for a recall, and every service department
This visit was for a recall, and every service department should have a Tyler Burnett. From getting the vehicle in for service to making certain I was aware of what was going on and why, and how long it would take, every commitment was met.
They have done a great job over the years taking care of
They have done a great job over the years taking care of me and of something isn’t right, they try to take care of it quickly.
oil change took just less than one hour as promised.
oil change took just less than one hour as promised. this is for five extra words.
Good service.
Good service. Tries to add additional costly services. Add fifteen words to message for some reason.
Very good service, but as a senior citizen 15 words is
Very good service, but as a senior citizen 15 words is too long to talk about good service
I ordered my truck from the factory.
I ordered my truck from the factory. Mir did a great job explaining each of the options at the time to make sure i got what i wanted. He also suggested i change engines to the hybrid. So glad i did. Now that i have the truck I am so glad i listened to him! When i finally was able to pick up my truck, again Mir spent all of the time needed to go through all of the features and options setting up the truck.
The Service folks are always courteous and professional.
The Service folks are always courteous and professional. My car is completed when promised and they always give me a courtesy free car wash at Brown Bear. And this dealership is where I purchased my car in 2018. I would recommend this dealership to my friends and family.
Automation is very professional.
Automation is very professional. They looked after me and had my truck ready when I needed it.
Absolutely outstanding customer service and major
Absolutely outstanding customer service and major mechanical repair facility. Honest, full written disclosure of repair costs, kept us informed throughout the process. Will definitely bring our three Ford cars here for future repairs, and buy future cars at AutoNation Ford Bellevue! A competing Ford dealer was twice not able to identify the major mechanical issues, that caused further extensive mechanical damage to the car.