Reviews
Bad dealershio
Didn't fix right the first time ..while car under warranty.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bergey's Buick GMC (215) 721-3460
This was my first experience in dealing with Bergey's and
This was my first experience in dealing with Bergey's and I expect to be a loyal future customer. The salesman, Scott DeMent was great to deal with from start to finish. Very low key (no pressure), he addressed all of my issues/concerns with the vehicle and answered all of my questions. Overall, a great purchase experience. I would highly recommend Scott and the Bergey's dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My opinions
Helpful, good waiting atmosphere, pleasant personnel
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you so much for your positive comments about Bergey's Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Too notch service department
The service department is probably one of the better ones I’ve experienced maybe ever. I mean who really likes going to pay money to have their vehicle worked on? Bergy’s does a fantastic job easing the pain on repairs. Informative, professional and they keep you in the loop on progress. I highly recommend this location for great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!
Great car buying experience
My experience with Kyle V at Bergey’s was top notch. He was clear and transparent through the entire process. Kyle and the sales team set a high bar with their proactive communication.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bergey's Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bergeys is the BEST!
We will ONLY purchase vehicles from Bergeys! This is the best service you will receive in the auto industry!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!
This is our 3rd SUV that we've bought at Bergey's.
This is our 3rd SUV that we've bought at Bergey's. My sales person, Scott DeMent, has been amazing all 3 times! He is trustworthy, hard-working, and will ensure you are completely happy with your purchase. We will never go anywhere else to purchase a car. They treat you like family and will make sure you receive the best deal possible. Thank you Scott!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service at Bergey's
Bought my GMC truck at Bergey's in 2016 and over the years I have been very satisfied with their service team. True professionals at the counter and in the shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dirk, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
Scott De Ment did a fantastic job at finding the best car...
Scott De Ment did a fantastic job at finding the best car for my budget! He directed me to exactly the best match for my needs along with the added bells and whistle that I had hoped for. He spent extra time going over the car's features and programming my phone to the vehicle. I would highly recommend Scott as he was honest, knowledgable, professional and provided a fair deal for today's market. I also like to note that Bergey's gave me a reasonable value for my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy Peasy!
I DO recommend Bergey’s! You’re in and out of service quickly, or they give you a ride home and back. Wait area is comfortable. Total service experience is easy and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We cannot thank you enough for your wonderful review of Bergey's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com