New 866-925-6944 Dealer Website
Used 866-782-7740 Email Dealer
Service 866-520-7782

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Sales 9:00 AM - 7:30 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 7:30 PM
Tue 9:00 AM - 7:30 PM
Wed 9:00 AM - 7:30 PM
Thu 9:00 AM - 7:30 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.5
Average based on 59 reviews.
  • Top Notch Customer Service

    From the General Manager Rob to sales associates Mark and Josh to the finance department, all provided courtesy, excellent service. Rob went out o...

    Dealer Response

    Thanks for taking the time to write this outstanding review for Modern Infiniti. We appreciate the opportunity to have earned your business. Ple...


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    From the General Manager Rob to sales associates Mark and Josh to the finance department, all provided courtesy, excellent service. Rob went out of his way to transfer a pre-owned vehicle from another Modern dealership to his store in Greensboro (a location much more convenience for me). Thank you to Modern Infiniti Greensboro for a wonderful buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to write this outstanding review for Modern Infiniti. We appreciate the opportunity to have earned your business. Please let us know if you should need anything in the future.


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  • Modern Difference. Got that right!!

    Bad experience for the first experience. Scheduled and confirmed an appointment with Brittany for a test drive. Unfortunately the vehicle was sold...


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    Bad experience for the first experience. Scheduled and confirmed an appointment with Brittany for a test drive. Unfortunately the vehicle was sold before my confirmed appointment. Neither the dealership nor Brittany called to update me on the sell. Their location is not the most convenient location. I made time in my schedule to visit their dealership to learn the car was sold. How inconsiderate or a sales tactic. The car is still on the website as I type. I still haven't received a call back from Brittany. Also note that she was not even in the showroom for my scheduled appointment. They had to ask someone else to help me. Poor customer service especially when you are in sales. I will definitely remember my "Modern Difference" experience. It will be my last.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Miserable Infiniti Owner

    I called the service department and was told that I could come in anytime between 8am and 12pm for a simple oil and filter change on Saturday morn...

    Dealer Response

    DeVon, thank you for sharing your concerns. Oil change service on Saturday mornings are handled on a first come, first serve basis. We apologize f...


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    I called the service department and was told that I could come in anytime between 8am and 12pm for a simple oil and filter change on Saturday morning. Well, I arrived at 10:45am and was told I was TOO LATE to get my car serviced!!!! I then called and spoke to the service manager who was just as dispointing. I was even more disappointed when I called to speak to the General Manager only to find out there isn't one! Once I get rid of this infiniti, I WILL NOT BUY ANOTHER ONE, NOR WILL I BUY ANYTHING FROM ANY MODERN DEALERSHIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY DISAPPOINTING@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    DeVon, thank you for sharing your concerns. Oil change service on Saturday mornings are handled on a first come, first serve basis. We apologize for any misunderstanding, but upon your arrival our service advisor shared with you that there were two customers ahead of you and that it would be around a two hour wait to have service completed on your vehicle. He offered you the opportunity to wait, or to come back on another day for a shorter wait time if two hours would be too long. Our Service Director, Tony Gasque, and General Sales Manager, Brad Hagler, are both highly qualified to handle any concerns that you may have with our dealership. Again, we apologize for any misunderstanding, and we hope that we can regain your trust. Please feel free to reach out to either our service director or general sales manager should you wish to further discuss your visit.


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2012

Founded in 1933, Modern has lived up to its name by keeping pace with changes in the automotive industry, marketplace, and the needs of its customers. The Fowler family, now including its fourth generation, remains trendsetters with innovative facilities, diversity of brands, and state-of-the-art services. And most importantly, the Fowlers continue to put primary emphasis on integrity and customer service. No matter how other things change, Modern's commitment to its customers stays the same.

"We believe a luxury car should do more than transport you- It should move you with an inspiring performance."