Reviews
My new Ecosport
Excellent customer service, excellent buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Margaret, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Excellent
I had an unexpected incident with my car where the under carriage shield was dragging on the road. It sounded like I was dragging a trash can. I immediately called Garnet in a panic and drove an hour to drop my car off. The following morning Dave Richards called to let me know what was going on & that the part would be in the following day. Brian Gordon the mechanic that has worked on my car many times and is always extremely thorough had my car back in one piece by mid day. It is always nerve wracking when something unexpected happens but Dave and Brian were great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tara, your satisfaction means a lot to us, and we truly appreciate you choosing Garnet Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Great Service!
Great customer service all the way! Have been going here for 25 years and always have a good experience whether buying cars and trucks or servicing vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Always Uses Garnet Ford and VW!
Garnet Ford and Garnet VW have been our car dealership of choice for over 15 years. The staff are always early dressed, polite and friendly. The service department is exceptional with comfortable accommodations where I can work while I wait for my vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michelle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
5 stars
The employees were friendly, knowledgeable and my suv was done on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ron, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!
Service at Garnet Ford
In for an oil change and other routine service. Location is convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pete Mac
The guys at Garnet Ford are a pleasure to work with / I am disappointed in Ford for the time it?s taking to resolve the rear toe link problem!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, your comments keep us motivated and working hard for all our guests! Please give us a call at (610) 358-5600 at your earliest convenience and we will do our best to make this better, if we still can. Thank you for this honest feedback and we hope to hear from you soon.
inspection service
Car was inspected by the dealer. no Problems. Everything was taken care of as usual.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Margaret, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
2022 F-150 Powerboost
I ordered a Powerboost with Chris back in November. My Truck arrived ahead of schedule and Chris called me right away. The process was flawless and when I?m back in the market I?d definitely go back to Garner Valley Ford. I love this truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Garnet Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Fusion Service at Garnett Ford
Great Service, Friendly People, Excellent Repair Work,!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!