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Garnet Ford

(1,945 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garnet Ford from DealerRater.

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This is my second car in a row from Garnet Ford. I've been pleased with the sales experience and will buy my next car from there. Both of the cars were only service at Garnet Ford so I am more then satisfied with there service department. I always go to Bryan who is great to work with. Highly recommend the dealership and Bryan.

This is my second car in a row from Garnet Ford. I've been pleased with the sales experience and will buy my next car from there. Both of the cars were only service at Garnet Ford so I am more then satisfied with there service department. I always go to Bryan who is great to work with. Highly recommend the dealership and Bryan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Donald, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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Only second new truck purchase in my life. Mauro exceeded my expectations. Told it like it was and was very accommodating to my request. Thank you.

Only second new truck purchase in my life. Mauro exceeded my expectations. Told it like it was and was very accommodating to my request. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, thank you for allowing us to assist you with your second new truck purchase! We're thrilled that Mauro exceeded your expectations and provided accommodating service. It was our pleasure to serve you. Thank you for choosing our business!

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I have been using Garnet Ford to service my vehicles for several years now and I mean several years. I can't remember any problems or issues that I had with their service department. The service manager, Brian Devol has be very helpful over those years and I see no reason to stop using Garnet Ford service department.

I have been using Garnet Ford to service my vehicles for several years now and I mean several years. I can't remember any problems or issues that I had with their service department. The service manager, Brian Devol has be very helpful over those years and I see no reason to stop using Garnet Ford service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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It was great working with you. No hassle, very happy with the process. The car is great! Thank you.

It was great working with you. No hassle, very happy with the process. The car is great! Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Hector, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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Vince G was a pleasure to work with. Dealer fair with trade in and the buying process was streamlined so making an excellent buying experience.

Vince G was a pleasure to work with. Dealer fair with trade in and the buying process was streamlined so making an excellent buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Five star service all around, from scheduling an appointment for service to vehicle return. Everyone involved was very knowledgeable and communication was great. Thanks for your wonderful service, please keep up with your level of service. Very appreciative of your kindness.

Five star service all around, from scheduling an appointment for service to vehicle return. Everyone involved was very knowledgeable and communication was great. Thanks for your wonderful service, please keep up with your level of service. Very appreciative of your kindness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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Best experience I’ve had at a dealership. Very friendly from the front desk through the finance manager. Extremely knowledgeable about their products. Best of all was getting through final paperwork in 15 minutes. Gotta appreciate when they respect your time.

Best experience I’ve had at a dealership. Very friendly from the front desk through the finance manager. Extremely knowledgeable about their products. Best of all was getting through final paperwork in 15 minutes. Gotta appreciate when they respect your time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Very accommodating dealership. The salesperson was amazing at communicating details and getting a deal worked out for me even though I was 250 miles away. I would travel that far again to work with this dealership and salesman.

Very accommodating dealership. The salesperson was amazing at communicating details and getting a deal worked out for me even though I was 250 miles away. I would travel that far again to work with this dealership and salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing experience from start to finish. Really appreciated the speed in which they delivered what I wanted.

Amazing experience from start to finish. Really appreciated the speed in which they delivered what I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I have been a client at Garnet Ford for 25 years, purchasing a 2002 and 2018 Escape. My car purchases were easy and efficient. I keep my cars for a long time and depend on the service department to keep them running well. I have not been disappointed. I am always greeted cordially when I come and and find the waiting area to be comfortable and accommodating. Thank you, GF.

I have been a client at Garnet Ford for 25 years, purchasing a 2002 and 2018 Escape. My car purchases were easy and efficient. I keep my cars for a long time and depend on the service department to keep them running well. I have not been disappointed. I am always greeted cordially when I come and and find the waiting area to be comfortable and accommodating. Thank you, GF.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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