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(1,903 reviews)

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1st 2016 F-150 oil change

My first oil change on my 2016 F-150 was free. Car runs well. Easy service appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service at Garnet Ford

quick service and good prices except the repair of my tire cost

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Roger, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Garnet Ford

Dealer has great service and I would recommend them to anyone who has or is planning to buy a Ford. I am not real happy with my 2015 Focus.as it has a poor auto trans. that is not smooth shifting and has already had the clutch replaced,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2016 Ford Fusion SE

Dealer had exact car I was interested in buying to replace 2007 Fusion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, congratulations on your new vehicle! Thanks again for your business! Take care!

This car is Incredible

As a new (1 Month) Garnet Ford C-Max customer, I'm really enjoying the experience. This car is so much fun to own. I'm still not believing the fuel cost >None< so far. I've gone 456 miles this month, and I've not yet visited a gas station. I've only used a quarter tank of gas.I plug in at night at only 07.5 kilowatts which is pretty good. The car is as smooth, and quick as could be. Yet, it has a scarily quiet ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mikie, our Staff works hard to go the extra-mile for our valued guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

100K miles without a problem.

Bought a 2010 Focus SEL new. Liked it SO much next year bought a 2011 Focus SEL for wife. The 2010 just turned 100,000 miles without any repairs except tires, brakes & bulbs. Did have to replace a drive shaft on the 2011 at 45k. Constantly get mail from lemon law lawyers about transmission problems. Don't know what they are talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Yearly inspection

Inspection process went smoothly as usual. Kept informed of time and repairs needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Garnet Ford Chadds Ford PA

I have had nothing but excellent service from buying my car at Garnet Ford to the servicing of my Focus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Ford C-Max Energy service at Garnet Ford

Their service dept. has ALWAYS taken care of all service items, from recalls to oil changes, in a very professional, prompt way. Brian & Mike, Service Managers, go out of their way to make sure everything is done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service experience

Brian did not charge us for a reinspectin of 2 lights that didn't work the 1st time he inspected them. The man who checked us in said there was state required reinspecton fee of $29.99 which got me angry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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