Skip to main content

Lease Return Center

(413 reviews)
Visit Lease Return Center
Sales hours: 9:30am to 7:00pm
View all hours
Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:30am–6:00pm
Sunday Closed
(703) 634-5170 (703) 634-5170

Reviews

(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Title and Tag

This is my 3rd purchase from salesman Maurice Skinner. His upbeat personality makes the experience pleasurable. He expeditiously obliges all requests and concerns to ensure satisfaction. The paperwork and vehicle were ready upon my arrival. However, the titling department is the issue. I've been calling for a week. Mr. Title & Tag is never available and when he is, his follow-up skills lack integrity and professionalism.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No

Had to make return trips because salesman did not do as

Had to make return trips because salesman did not do as promised and he did not even come to work when he knew I would be there

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware. Do not trust their information.

Horrible experience all around. Lies. Unkept promises. Unprofessional. Especially after they got my money. Stereotypical used car dealership. Gives the rest of them a poor reputation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No

Scammers sold me a totaled car

Scammers they sold me a busted totaled car holding my warranty money for over a month now this is crazy wouldn’t send a roach to get a car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No

Maurice Skinner is the best salesmen!

Maurice Skinner is the best salesmen! He catered to my needs and made my car buying experience excellent! He got me into the car I wanted hassle-free and quick and easy! I highly recommend working with him and this dealership in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was extremely disappointed.

I was extremely disappointed. The dealership never contacted me . I bought from another dealership in another state.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and knowledgeable staff who are very

Very friendly and knowledgeable staff who are very willing to help . The price was great . My car was delivered on time . Maurice you are the best . I just recommended Lease Return Center to a friend .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After we purchased the car, days later there was an

After we purchased the car, days later there was an engine issue. We requested a service report but was unable to get it from staff. The responsive and tone of the manager changed after the purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Damage not mentioned or shown in on line pictures.

Damage not mentioned or shown in on line pictures. Too many defects not to be mentioned in ad.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After researching cars and dealerships for months trying

After researching cars and dealerships for months trying to find a dealer that wasn’t taking advantage of the current market to jack up the price of a used vehicle, I found a great deal at Lease Return Center. The dealership stands behind each of their sales and I couldn’t have asked for a more straight forward deal with no hidden costs. I was even given a military discount and I didn’t even know they offered that. Ryan the sales manager was incredible because he did no pressure tactics that sales dealers usually do and offered up front cost analysis with no hidden fees or trickery. I’ll definitely be a return customer for all my vehicle purchase needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.