Reviews
Title and Tag
This is my 3rd purchase from salesman Maurice Skinner. His upbeat personality makes the experience pleasurable. He expeditiously obliges all requests and concerns to ensure satisfaction. The paperwork and vehicle were ready upon my arrival. However, the titling department is the issue. I've been calling for a week. Mr. Title & Tag is never available and when he is, his follow-up skills lack integrity and professionalism.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had to make return trips because salesman did not do as
Had to make return trips because salesman did not do as promised and he did not even come to work when he knew I would be there
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Beware. Do not trust their information.
Horrible experience all around. Lies. Unkept promises. Unprofessional. Especially after they got my money. Stereotypical used car dealership. Gives the rest of them a poor reputation.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scammers sold me a totaled car
Scammers they sold me a busted totaled car holding my warranty money for over a month now this is crazy wouldn’t send a roach to get a car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Maurice Skinner is the best salesmen!
Maurice Skinner is the best salesmen! He catered to my needs and made my car buying experience excellent! He got me into the car I wanted hassle-free and quick and easy! I highly recommend working with him and this dealership in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was extremely disappointed.
I was extremely disappointed. The dealership never contacted me . I bought from another dealership in another state.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very friendly and knowledgeable staff who are very
Very friendly and knowledgeable staff who are very willing to help . The price was great . My car was delivered on time . Maurice you are the best . I just recommended Lease Return Center to a friend .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After we purchased the car, days later there was an
After we purchased the car, days later there was an engine issue. We requested a service report but was unable to get it from staff. The responsive and tone of the manager changed after the purchase.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Damage not mentioned or shown in on line pictures.
Damage not mentioned or shown in on line pictures. Too many defects not to be mentioned in ad.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
After researching cars and dealerships for months trying
After researching cars and dealerships for months trying to find a dealer that wasn’t taking advantage of the current market to jack up the price of a used vehicle, I found a great deal at Lease Return Center. The dealership stands behind each of their sales and I couldn’t have asked for a more straight forward deal with no hidden costs. I was even given a military discount and I didn’t even know they offered that. Ryan the sales manager was incredible because he did no pressure tactics that sales dealers usually do and offered up front cost analysis with no hidden fees or trickery. I’ll definitely be a return customer for all my vehicle purchase needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car