Reviews
Excellent first time experience
Very clean and waiting area had plenty of room to maintain social distancing. I was there for 12 month service and was done in about an hour. Will use this dealership again. ?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori R, thank you for your kind words and this wonderful review! We look forward to seeing you again soon! Sincerely, Chris Bundrick Service Director
Jordan Sellers is awesome at his job. He is very...
Jordan Sellers is awesome at his job. He is very professional at his job. If you are looking for a vehicle go see him. I highly recommend him for a vehicle. Awesome work Jordan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mrs. Nicholson! Such kinds about a true superstar here. Thank you for the feedback and welcome to the Hendrick Family! Lee Crumpton General Manager
I went into the dealership looking for a new vehicle. My...
I went into the dealership looking for a new vehicle. My salesperson Darryl D greeted me and helped me find the exact vehicle that fit my needs. The whole process was flawless. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Such kind words! We appreciate your taking the time to give us this wonderful feedback about Darryl. He is an absolute professional and we are lucky to have him on board! Welcome to our Hendrick Family! Lee Crumpton General Manager
I took my 2011 Tacoma in for its regular interval...
I took my 2011 Tacoma in for its regular interval service. Dan P. in the Service Dept. was very helpful and kept me informed of their progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Curt_m, thank you for taking the time to leave a review for us at Rick Hendrick Toyota Sandy Springs. We're happy we could meet your expectations! Dan is a great guy and always treats our guests like family. Thank you for sharing.
Rick Hendrick Toyota
Our service representative David Roth was excellent and explained the process to us. So far, our Toyota Avalon (2001) with 187,000 miles is running well. We'll keep you posted!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toyotaavalon2001, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Toyota Sandy Springs. David always treats our guests like family. We hope your Avalon provides you with another 100,000 miles. If you have any further questions, please give us a call. We're always happy to help!
J. Dozier
Alex took care of me and was done ahead of time. I would highly recommend this dealership and Alex as a service advisor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
J. Dozier, thanks for your praise and kind comments about our team. Alex is a great team member of ours and he always treats our guests like family. Please don't hesitate to reach out if there's anything additional we can do for you.
Very happy with service experience!
My first time at this dealership and Kevin Myler did a great job explaining what my car needed. I was very happy with the entire experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin Knight! We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care and welcome to the Hendrick Family! Lee Crumpton General Manager
Service of Toyota Highlander
David is an excellent service specialist and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
S Neelam, your satisfaction is our top priority. I am happy to hear that David provided you with a 5 star experience!! He will be recognized for your praise. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service on my 2016 Camry
Moved fast respectful no upsell. Took about 1hr for rotation and balance and oil change. Competitive price for oil change. And gave free car wash
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bedroom Dragon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Toyota Sandy Springs. If you're ever in need of more help, please let us know! Sincerely, Chris Bundrick Service Director
2021 4Runner
2021 4Runner purchase was very smooth and professional. Would definitely use them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Hendrick Family.