Reviews
Son los mejores la atención excelente mas no puedes pedir
Son los mejores la atención excelente mas no puedes pedir muy amables y carros bellos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Conduce con cuidado y nos vemos en la carretera.
Bad customer service
Tire change - 6 hours - had to call Romeo 10 times and text more. Dropped the car 10am and now it’s 4pm - wife has no way to pickup kids from school. This is the second time this happen (with Romeo) last time he left home without any update. I had to text / call SEVERAL TIMES so he can gives me the honor to call me back or give an update. The only reason I come to this location is because this is the only one who has my tire size . But I WILL NEVER VISIT THIS DELAR AGAIN.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 644-5035 so we can work towards a resolution. We look forward to hearing from you. Take care!
Brand new suv purchased last year towed for a third time
Brand new suv purchased last year towed for a third time while traveling out of town. Same issue. The problem was never resolved here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Stacey, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.
In and out fast Good presentation of the features of the
In and out fast Good presentation of the features of the car Technology is very amazing on it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mercedes Benz of Pembroke Pines has excellent service,
Mercedes Benz of Pembroke Pines has excellent service, great staff and the facilities are super comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very clean and the staff is professional and friendly but
Very clean and the staff is professional and friendly but I have to mention Moses, this guy is one of a kind, he know how to make that personal connection with customers he’s the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Everyone that I dealt with at the Pembroke Pines
Everyone that I dealt with at the Pembroke Pines dealership was very friendly, courteous and helpful but most of all kudos to Mr. Florian Gudoy he was absolutely the best man. I can't thank you enough but thank you again for making this car purchase a pleasant experience for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
teacherslikeus52@gmail.com
I'm thankful for the service that was done on my car. However, I was not please to fine out that I purchase tire warranty that only covered nails or road debree. That is not was told to me when I was encouraged to purchase. Also, to tell me my warranrty expired 5 days, before my service, which I didnot get my car until 12/27/2020. I think some prevision could have been done to put 2 tires on my car. I have been servicing with you all for for over 20 years.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debra, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I want to start by highlighting our salesperson John Cook
I want to start by highlighting our salesperson John Cook who really made our first experience with Mercedes-Benz one to remember. He was patient and knowledgeable. Answered all of my questions, taught me how to navigate my car and evidently did his best to give me a good deal. I was very satisfied with finance. Overall, I will be recommending him to my friends and family. I will see you again soon! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Monica, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Bill Riley
Good experience and Mark was a very professional sales agent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi William, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!