Skip to main content

INFINITI of Tacoma

4.9
(394 reviews)

Inventory

See all 7 vehicles from this dealership.

Reviews

4.9
(394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Yesterday I had a service done , 4 tires need it to be

Yesterday I had a service done , 4 tires need it to be replaced. Eric did an exceptional job to make sure everything goes well started from beginning and understanding emergency as needed. Thank you very much Eric your help!

5.0

Yesterday I had a service done , 4 tires need it to be

Yesterday I had a service done , 4 tires need it to be replaced. Eric did an exceptional job to make sure everything goes well started from beginning and understanding emergency as needed. Thank you very much Eric your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

I always have an amazing experience when I take my car in

I always have an amazing experience when I take my car in to Infiniti for service. My service advisors are always knowledgeable and friendly. I think my last service advisor was Joseph Meeks... He was incredible as all the other advisors I've had the pleasure of working with. I cannot think of anything negative about Infiniti of Tacoma at Fife. I've had a great experience all around from purchase to maintenance five stars all around. I'm pretty sure I'll be buying my next vehicle from them as well.

5.0

I always have an amazing experience when I take my car in

I always have an amazing experience when I take my car in to Infiniti for service. My service advisors are always knowledgeable and friendly. I think my last service advisor was Joseph Meeks... He was incredible as all the other advisors I've had the pleasure of working with. I cannot think of anything negative about Infiniti of Tacoma at Fife. I've had a great experience all around from purchase to maintenance five stars all around. I'm pretty sure I'll be buying my next vehicle from them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind review!

Show full review
5.0

It’s all guuud.

It’s all guuud. Nice peeps. Good service. Girl on phone was a lil snobby.

5.0

It’s all guuud.

It’s all guuud. Nice peeps. Good service. Girl on phone was a lil snobby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your candid review, we appreciate the input! Steve Renard Executive Manager Infiniti of Tacoma at Fife

Show full review
5.0

The staff is very friendly, and knowledgeable.

The staff is very friendly, and knowledgeable. They take of what I requested, and also let me know about other issues with my car. They are also very generous with the waiting room snacks!!!!!

5.0

The staff is very friendly, and knowledgeable.

The staff is very friendly, and knowledgeable. They take of what I requested, and also let me know about other issues with my car. They are also very generous with the waiting room snacks!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, and the candid info on our employee answering the phone. Much Appreciated!

Show full review
5.0

Good service friendly personel best loane rcar I ever had

Good service friendly personel best loane rcar I ever had good coffee thank-you I will be back.

5.0

Good service friendly personel best loane rcar I ever had

Good service friendly personel best loane rcar I ever had good coffee thank-you I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Johnnylong98372, thank you for taking the time to leave a review for us at INFINITI Of Tacoma At Fife. We're happy we could meet your expectations! Steve Renard Executive Manager Infiniti of Tacoma at Fife

Show full review
5.0

Professional and efficient service department.

Professional and efficient service department. We have purchased three Infintis’ from this dealership. Keep up the great job.

5.0

Professional and efficient service department.

Professional and efficient service department. We have purchased three Infintis’ from this dealership. Keep up the great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ben, we are so pleased you enjoyed your visit to INFINITI Of Tacoma At Fife! Steve Renard Executive Manager Infiniti of Tacoma at Fife

Show full review
5.0

James H is a wonderful Infiniti service advisor.

James H is a wonderful Infiniti service advisor. He always treats us well. We always look forward to working with him.

5.0

James H is a wonderful Infiniti service advisor.

James H is a wonderful Infiniti service advisor. He always treats us well. We always look forward to working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review and comments on James. We are fans of his also! Steve Renard, General Manager, Infintii of Tacoma at Fife

Show full review
5.0

I have been a customer for almost thirty years, and I’ve

I have been a customer for almost thirty years, and I’ve always been impressed with customer service! I recently had the “First Service” on my wife’s 2023 Q50! James took excellent care of me! I am a client/customer for life! Keep up the great work!! Sincerely, Steven Joyner

5.0

I have been a customer for almost thirty years, and I’ve

I have been a customer for almost thirty years, and I’ve always been impressed with customer service! I recently had the “First Service” on my wife’s 2023 Q50! James took excellent care of me! I am a client/customer for life! Keep up the great work!! Sincerely, Steven Joyner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mr. Joyner We sincerely appreciate all of your business in sales and service! We dont take your continued business lightly, thank you for trusting us with it all these years. It was good to see you the other day. Thank you, Steve Renard, General Manager, Infintii of Tacoma at Fife

Show full review
5.0

Eric G is the one!

Eric G is the one! He’s always taken care of us when we go in. So professional and isn’t pushy at all. He listens and understands. He goes above and beyond and is just phenomenal! We appreciate you and we love seeing you when we come in! Thank you Eric for always giving positive vibes and being so good to us!

5.0

Eric G is the one!

Eric G is the one! He’s always taken care of us when we go in. So professional and isn’t pushy at all. He listens and understands. He goes above and beyond and is just phenomenal! We appreciate you and we love seeing you when we come in! Thank you Eric for always giving positive vibes and being so good to us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you much for the review and the comments on Eric! He is a valued member of the team here. Steve Renard, General Manager, Infintii of Tacoma at Fife

Show full review
5.0

Had a great experiance here.

Had a great experiance here. Elizabeth and the team were very helpful and got us into a great car. Fully recommend Infiniti of Tacoma at fife for anyone looking for a new car.

5.0

Had a great experiance here.

Had a great experiance here. Elizabeth and the team were very helpful and got us into a great car. Fully recommend Infiniti of Tacoma at fife for anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Mr. Murray! Steve Renard, General Manager, Infintii of Tacoma at Fife

Show full review
See all 394 reviews