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Global Imports BMW

(1,699 reviews)
Visit Global Imports BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (833) 546-3760 (833) 546-3760
Used (833) 547-5109 (833) 547-5109
Service (833) 546-3721 (833) 546-3721

Inventory

See all 332 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
Global Imports BMW is the top performing BMW Dealership in the Southeast. #1 in our region in sales for single point franchises. We have been honored with BMW's highest customer appreciation award known as "Center of Excellence" 7 times!

Global Imports BMW stands in this ranking by having the highest scores on the customer survey calls our customers receive after taking delivery of their new BMW or after a service visit. As proud as we are of ourselves this wouldn't have been possible without our terrific customers.

We have an 8 row parking deck filled with new BMWs for you to choose from. Call or email today!
BMW Center of Excellence Award recipient

Service center

Phone number (833) 546-3721

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports BMW from DealerRater.

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The salesman helped me was very knowledgeable, very

The salesman helped me was very knowledgeable, very professional, and get back with me with any questions that I had immediately will use him and refer him to other people

The salesman helped me was very knowledgeable, very

The salesman helped me was very knowledgeable, very professional, and get back with me with any questions that I had immediately will use him and refer him to other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Michael was knowledgeable and went above and beyond to

Michael was knowledgeable and went above and beyond to ensure I received a deal I was happy with. The entire staff responded promptly to all my inquiries and proactively worked to reduce the wait time to deliver and present my new car in pristine condition.

Michael was knowledgeable and went above and beyond to

Michael was knowledgeable and went above and beyond to ensure I received a deal I was happy with. The entire staff responded promptly to all my inquiries and proactively worked to reduce the wait time to deliver and present my new car in pristine condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Third vehicle purchased over the last 5 years.

Third vehicle purchased over the last 5 years. Everyone at the dealership is exceptional from the top down .Very responsive courteous professional and they follow up on all issues. They are also very competitive on their pricing. No negative issue from my wife and me ! I would rate them exceptional!!!

Third vehicle purchased over the last 5 years.

Third vehicle purchased over the last 5 years. Everyone at the dealership is exceptional from the top down .Very responsive courteous professional and they follow up on all issues. They are also very competitive on their pricing. No negative issue from my wife and me ! I would rate them exceptional!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter, thank you so much for your positive comments about Global Imports BMW! We are always more than happy to assist you if anything else comes up. Take care!

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I came in and the car that most aligned with my

I came in and the car that most aligned with my expectations was ready. I test drove and left with the very same car. Couldn?t be more satisfied.

I came in and the car that most aligned with my

I came in and the car that most aligned with my expectations was ready. I test drove and left with the very same car. Couldn?t be more satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Pedro, we are very happy we could provide you with a positive experience! We do hope we can be of assistance again in the future. Take care!

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Derrick was wonderful and attentive.

Derrick was wonderful and attentive. This was an easy process! I saw the car online and it met all expectations. They had it ready for me the next day!

Derrick was wonderful and attentive.

Derrick was wonderful and attentive. This was an easy process! I saw the car online and it met all expectations. They had it ready for me the next day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Angela! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great experience am so glad I?

Great experience am so glad I?m a returning bmw driver! Mladen was a fantastic sales person extremely helpful and responsive even after hours. Came in on his day off when I came to pick my car up. 10 stars!

Great experience am so glad I?

Great experience am so glad I?m a returning bmw driver! Mladen was a fantastic sales person extremely helpful and responsive even after hours. Came in on his day off when I came to pick my car up. 10 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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Sheena and Nicole were so kind and caring.

Sheena and Nicole were so kind and caring. Mike as well. Everyone made the day simple, quick, and fun!

Sheena and Nicole were so kind and caring.

Sheena and Nicole were so kind and caring. Mike as well. Everyone made the day simple, quick, and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

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If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Had the best experience at Global Imports BMW.

Had the best experience at Global Imports BMW. Taylor Nielsen helped us find the perfect X7 for our family!! Our last car purchase was in 2013 and Taylor helped explain all of the features, differences between models that we were considering. So happy with our purchase, and will definitely be returning for our next vehicle!

Had the best experience at Global Imports BMW.

Had the best experience at Global Imports BMW. Taylor Nielsen helped us find the perfect X7 for our family!! Our last car purchase was in 2013 and Taylor helped explain all of the features, differences between models that we were considering. So happy with our purchase, and will definitely be returning for our next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Megan, we are so glad we could help! We're looking forward to your next visit with us!

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