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Global Imports BMW

(1,696 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (833) 546-3760 (833) 546-3760
Used (833) 547-5109 (833) 547-5109
Service (833) 546-3721 (833) 546-3721

Reviews

(1,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports BMW from DealerRater.

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I came in and the car that most aligned with my

I came in and the car that most aligned with my expectations was ready. I test drove and left with the very same car. Couldn?t be more satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Derrick was wonderful and attentive.

Derrick was wonderful and attentive. This was an easy process! I saw the car online and it met all expectations. They had it ready for me the next day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience am so glad I?

Great experience am so glad I?m a returning bmw driver! Mladen was a fantastic sales person extremely helpful and responsive even after hours. Came in on his day off when I came to pick my car up. 10 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sheena and Nicole were so kind and caring.

Sheena and Nicole were so kind and caring. Mike as well. Everyone made the day simple, quick, and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Had the best experience at Global Imports BMW.

Had the best experience at Global Imports BMW. Taylor Nielsen helped us find the perfect X7 for our family! Couldn’t recommend this place enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Summer! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sales person was great the initial finance manager was

Sales person was great the initial finance manager was not. Luckily on the last visit they swapped him out for another one and it ended up being great. All for the love of a BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If I could give no stars, I would.

If I could give no stars, I would. Joey, the used car manager, Sam, a salesman, not honorable at all. As we were test driving our now purchased 2021 AMG Mercedes S63, I found a small chip in the windshield and Sam leaned over and said, yes there is, confirming. As part of the sale, we were to receive a new windshield. This was October 2024. We called just after Christmas because we had heard from no one that the windshield was in and that's where the circus of ineptness, lies, runaround, and avoidance began. Service had no knowledge of the windshield. The service rep who answered the phone is the only person we were actually able to verbally speak to from October 2024 to today. That's it. Call after call, no one answers. Emails, chats, never to get a human. Finally, the used car manager wrote me in February. I have multiple texts between he and myself, my husband and Sam, confirming that the windshield was going to be replaced, 100%. April 11, 2025 was the last text I received. It read, "Greg and Lori, I have a manager working on getting you an answer in the next 30 min." Then, crickets. I have all backup to prove this. We are honorable people and have come to a dead end. Oh, and immediately we had to replace the brakes and the tires. Nothing was disclosed to us and IF a point check had been done, they would have found these problems. So, either they lied and didn't do a check, OR chose not to disclose. Hmmmm. Your guess is as good as mine. Global clearly does not have the money to keep their word, but we can afford to be swindled. So tonight, I sleep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Excellent Customer Service!

Excellent Customer Service!! Lizzie was the absolute best. She was patient and made sure we was solid on our choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had the best experience at Global Imports BMW.

Had the best experience at Global Imports BMW. Taylor Nielsen helped us find the perfect X7 for our family!! Our last car purchase was in 2013 and Taylor helped explain all of the features, differences between models that we were considering. So happy with our purchase, and will definitely be returning for our next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Megan, we are so glad we could help! We're looking forward to your next visit with us!