Reviews
Will Miss Germain Honda!
I'm leaving town for a job, and I hope they have a Honda dealership like this one there and another Kevin Withers! Great service that I know I can trust for a reasonable price. Thanks for taking good care of me these past 2 years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for your business and wish you much luck at your new job. Please stop in if you are back in town and say hello. Best Regards, Craig Ferguson General Manager
Derek Adam went above and beyond to help us
Because of the care we got from Mr Derek Adam. Mr Adam always kept us in the loop of the process until it was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and the positive feedback about your visit. Best Regards, Craig Ferguson General Manager
Right on Time
I took my car to Germaine Honda for a recall of the battery and an oil change. The car repairs were done quickly and in the time they quoted when I arrived for my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is kind of you to share your positive service experience. Thank you! Best Regards, Craig Ferguson General Manager
Oil Change
The crew explains everything in detail and is always very friendly! They offer free shuttle service if you don't want to stay or have a kids area and nice waiting area with TV if you do stay while they service the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business. We are happy to know you appreciate the amenities we offer. Best Regards, Craig Ferguson General Manager
Adam Kocak needs a raise or promotion!
Awesome guy made this experience easy and comfortable, if you come here definitely get Adam. Straight forward and honest. Works with you to get you a car that will make you happy both with the car itself and it's price
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your business and kind words about your experience with Adam. Enjoy the road in your new car. Best Regards, Craig Ferguson General Manager
Bought car for my son
Adam Kocak was very helpful, showed us every car we were interested in. Knowledgeable, honest and friendly. Put my son into a reliable car for a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We know your son will enjoy his new car and we thank you for letting us know what a great job Adam did to assist you in locating the perfect vehicle. Best Regards, Craig Ferguson General Manager
B12 Service
Troy was very generous and friendly and he explained things very clearly. When I needed to add something to my service, he said he would take care of it and was very helpful. He is a great sales advisor and I would highly recommend him to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your complete satisfaction is our #1 priority. Thank you for sharing. Best Regards, Craig Ferguson General Manager
Easy and Transparent
This is my second car purchased from the Germain auto family and I couldn't be more satisfied. By far the most friendly and upfront sales staff in the Columbus area. There vehicle pricing is also extremely excellent. I find myself coming in because of the price but buying because of the people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review. Our motto "The Right Car, The Right Price, The Right Way" is of the utmost importance when we assist our guests. We want our clients completely satisfied in all aspects. Best Regards, Craig Ferguson General Manager
Friendly and professional staff
brought my accord in for oil, filter change and tire rotation as well as checking out a low air pressure warning light. Mehdi was very friendly and professional, showed me where I can reset the warning light if it doesn't go off. The service was performed faster than I expected. Mehdi and Jenell went through what they have done with my car. Again very friendly and professional. Will definitely come back for service again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to share your positive service experience. Best Regards, Craig Ferguson General Manager
Used auto purchase for my daughter.
I was impressed with the selection and we had a very helpful friendly salesman, Bruce. Car buying was enjoyable as they were willing to work me on a couple service items we wanted worked out. I felt confident in our purchase and will definitely be back when the next two kids become drivers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us this kind review of your recent experience with us. We look forward to helping you find the perfect vehicles for your next two drivers. In the meantime, we thank you for your business. Best Regards, Craig Ferguson General Manager